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Customer Ratings & Reviews

$99.00
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The comparable value is $187.99

Customer reviews

Rating 4.7 out of 5 stars with 5096 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers often highlight the product's ease of use, good sound quality, and convenient screen size. Many also appreciate the effective Google Assistant, its reasonable price, and useful sleep tracking, along with its excellent smart home integration. However, some customers note the absence of a camera. Additionally, concerns are raised about the interface being sluggish and the overall response time being slow.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 166 Showing 3,301-3,320 of 5,096 reviews
  • Rated 5 out of 5 stars

    Useful and fun.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super value. Helpful and fun to use. Lots of options for adding smart devices. Hundreds of apps for free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome capabilities without extra hook ups or speakers needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Google Nest Hub

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy connect to my google home app. Voice activation for easy control of features. It reverts to a photo slide show whrn not in use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good product but depends on your needs. Touch screen responseness could be better for an overall better performance. That's the reason for not a 5 star for me

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, Thanks for giving us feedback on the Nest Hub (2nd gen). We appreciate that you find it a good device, and we hear your concern about its performance. We’ll share your feedback with the right team for future improvements. Meanwhile, a range issue or wireless interference can affect the performance of your display. Sometimes it may pass the connection test during setup, but will struggle to stay connected if it’s just a bit too far away. If you're experiencing a spotty connection or weak signal, we recommend checking your Wi-Fi network to see if your bandwidth is congested. This may happen if you have too many devices connected on the same bandwidth or if your network package is not enough to handle the data traffic on the network. Removing other connected devices to your Wi-Fi may relieve network congestion. If your display is mounted too far from your Wi-Fi router, you may need to extend your Wi-Fi network’s range using an extender, boosters or additional Wi-Fi access points.

      For questions or concerns, you can always visit the Google Nest Help Center or contact us through our support channels found here: https://support.google.com/googlenest/gethelp Nest

  • Rated 3 out of 5 stars

    Not eufy friendly.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eeehh, sadly returned it because its slow, the only reason i wanted was to view my Eufy camaras without using my cell phone on my bed side table and it takes sooo long to load the camaras... bit annoying to set up at first.

    I would recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Thanks for giving the Nest Hub (2nd gen) a try, Ariver. We’re sorry it wasn’t what you were expecting. Even though you returned the device, we’d like to hear more about your experience — when you get a moment, here’s a survey to share your thoughts: https://support.google.com/googlenest/gethelp? Nest

  • Rated 5 out of 5 stars

    Best buy great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived very quickly, in great condition and had availability at a good lrice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its all good not that great it doesnt have great features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    General use

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for general use worked great but now resets several times during the night and found out its due to an update and still hasnt been fixed works great expect for over night alarms

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello SilverDragon, thanks for leaving feedback on the Nest Hub (2nd gen). We’re glad that it worked for your general tasks but we’re sorry to hear you ran into this issue with the display resetting on its own. We’d like to investigate and learn more about your concern so we can figure out a way to help improve your experience. Please get in touch with our support team for services and assistance using this link: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    It’s great

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. Looks great and works great. It has slick design. And I definitely recommend it. Just get newer model and you’re golden.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Simple product, not very flexible in capabilities

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for simple needs, great as a photo frame. My biggest issue is that it does not function as I would have expected coming from Google. The audio assistant is useful, but you cannot control it with touch very well. Most functions where you would expect to be able to search for content (Netflix, Youtube, etc), do not allow it. The calendar will only show you the current day. Rather disappointed in this product. However, I did purchase it as means of monitoring Google Nest cameras and doorbells, and for this it works just fine.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, Nick. Thanks for sending in your experience with Nest Hub(2nd gen) and it's unfortunate to hear that it didn't meet your expectations when it comes to the performance of the touch controls and features. To control content such as Netflix or YouTube using touch controls, please make sure that these apps are linked to the Google Account that is currently logged in to the device. If you need further assistance or want us to guide you with setting this up, please feel free to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working very great and thr photo grod is amazing to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never knew I needed this!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never knew I needed this in my life! But I love it! I use it in my kitchen to watch Netflix and do dishes. Perfect addition to my smart home!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another solid Google home

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Google products - work much better than Alexa’s in my opinion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such an awesome gadget and you definitely get your moneys worth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest display

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! My family and I enjoy using it and it adds to the convenience of our smart home!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great product for anyone who want an easy connection to music and CNN.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to see some news and follow the weather. I use like home center too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still learning

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm learning Need to put contacts in Google Contacts to be more effective

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    For the price, its good

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is pretty cool! It has a lot of features and I use it to play music when I sleep and all that. I just wish it had features to customize the home page and screen, you have to keep it the way it is sadly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shopping online

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shopping online is awesome,wouldn’t do it any otherway

    I would recommend this to a friend