Customer Ratings & Reviews
- Model:
- GA01331-US
- SKU:
- 12192929
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the product's ease of use, good sound quality, and convenient screen size. Many also appreciate the effective Google Assistant, its reasonable price, and useful sleep tracking, along with its excellent smart home integration. However, some customers note the absence of a camera. Additionally, concerns are raised about the interface being sluggish and the overall response time being slow.
This summary was generated by AI based on customer reviews.
Google hub
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This smart home display works great, just like all other google devices.
I would recommend this to a friendHome Base
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as a gift for Christmas. It has been used and they love it
I would recommend this to a friendOne for every room
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the sleep monitor function on this that tells me my quality of sleep
I would recommend this to a friendNice little unit
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's good for what I wanted it for. I'm in the process of making my home a smart home.
I would recommend this to a friendSatisfied
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Google Hub! We have them in just about every room over our home!
I would recommend this to a friendMinimalist Neccesity
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I live in a small apartment and the size is perfect. The speaker clarity is unbeleivable.
I would recommend this to a friend- Pros mentioned:Ease of use
Good quality device, but not necessary
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice quality screen, easy to set up, just doesn't seem to get much use. We have a few of these and we don't really seem to utilize or take advantage of the screen functionality. We generally only use this to set kitchen timers when cooking and to give other verbal commands. This could have been accomplished with a smaller, less expensive device with no screen.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Ramsey, we truly appreciate your feedback on Nest Hub (2nd gen), and it's unfortunate to hear that you don't seem to get much use of the screen functionality. There are different ways to enjoy the display like viewing photos, streaming your compatible security camera, playing TV shows and movies, and more. You can visit this link to learn other things you can do with the Nest Hub (2nd gen): https://support.google.com/googlenest/topic/10356591
For any challenges, questions and concerns about the Nest display and its features, we have our specialists always available at Google Nest Help page here: https://support.google.com/googlenest/gethelp
I love google devices
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product Im glad I purchased this. It has worked well, build quality is outstanding
I would recommend this to a friendNest Display
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great to use with your nest doorbell. Video feed pops up right away.
I would recommend this to a friendGreat assistant
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great in home helper. Never know how much convenience in serves until you get one
I would recommend this to a friendHey Google
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The speaker is lacking in bass but the functionable is on display beautify.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi SmashandDash, thanks for posting a review. We regret to learn that Nest Hub (2nd Gen) didn’t meet your expectations.
To improve the sound quality, we recommend adjusting the equalizer of your Nest Hub. See the steps below:
- Open the Google Home app.
- Tap your Nest Hub and then Settings.
- Then Audio and then Equalizer.
- Adjust Bass and Treble level to your preference.
Your feedback is important to us as it will greatly help us to improve our products and services. For further assistance, our support team is always available to help. You can contact us anytime using this link: https://support.google.com/googlenest/gethelp
Huh
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product I love that it is convenient and is there when needed.
I would recommend this to a friendFun
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a great multitasker and overall assist device if you want to be fancy or to have fun with it.
I would recommend this to a friendGatekeeper.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent gateway to your smarthome. I would recommend one or two of these for anyone.
I would recommend this to a friendEnjoy it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this. Doesn't always get what I say so that is why I only give it 4 stars but most of the time it is right. Super handy in the kitchen.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Mark, thanks for sharing your experience. We’re glad to hear that you find Nest Hub (2nd Gen) great.
For voice command issues, sometimes, your Nest Hub (2nd Gen) might not activate when you say “Hey Google” or “Ok Google,” particularly in a noisy environment. If this frequently happens, you can make it more sensitive to the hotword. If you haven't tried yet, we recommend retraining Nest Hub (2nd Gen) with your voice using the Voice Match feature to better recognize your voice commands:
Retrain Voice Match
- On your phone or tablet, open the Google Home app
- At the top right, tap your Profile picture or initial and then Assistant settings and then Voice Match.
- Tap Teach your Assistant your voice again and then Retrain.
Change Nest Hub’s hotword sensitivity
- Open your Google Home app
- Select your Nest Hub (2nd Gen)
- At the top right, tap the Settings (Gear) icon
- Then tap Audio.
- Then tap "Hey Google" sensitivity and adjust the slider to make your Nest Hub (2nd Gen) more responsive to the hotword.
If still unresolved, feel free to reach out to our support team so that we can take a look at the issue and help improve your experience here: https://support.google.com/googlenest/gethelp
Great buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It got great Value for money for $50. Bass is better than the previous 1st gen google hub.
I would recommend this to a friendBig Kid
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The wife has a ball with it can’t keep her fingers off of it like a kid in a candy store
I would recommend this to a friendGreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got one for my daughter to help her with science and being able to track the solar system.
I would recommend this to a friendGreat Device
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this device. I got it when it was on sale. 5 stars
I would recommend this to a friendGoogle didn’t force me to write this
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I want the robot overlords to take over my household so this is the perfect first step
I would recommend this to a friend