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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 5098 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the product's ease of use, good sound quality, and convenient screen size. Many also appreciate the effective Google Assistant, its reasonable price, and useful sleep tracking, along with its excellent smart home integration. However, some customers note the absence of a camera. Additionally, concerns are raised about the interface being sluggish and the overall response time being slow.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 209 Showing 4,161-4,180 of 5,098 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Works great and has a lot of great features. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very useful to have in all your main rooms

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful and interactive UI. I use it primarily using Hey Google.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good little gadget.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good a viewing cameras and controlling temp from the office room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Display

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy with it, still learning all the options it has .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10 over Amazon products

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality product from google, can view all of my nest cameras via voice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google home automation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding product. Total smart home control in the perfect form factor.

    I would recommend this to a friend
  • Cons mentioned:
    Responsiveness

    Rated 3 out of 5 stars

    Lil bit laggy, but get the job done

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lil bit laggy to open, but get the job done for doorbell

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey 7SV7, we appreciate you for sharing your review. We're sorry to learn that you're experiencing some lag with your Nest Hub(2nd gen). We'd recommend rebooting your Nest Hub as this often will fix the issue. If you've done this step already or if the issue still persists, please reach out to our support team and let us help find a resolution for you. You can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Not for me

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not for me. I tried it but went to alexa instead. -

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, Gary. Thanks for the feedback you shared, and we appreciate you for trying the Nest Hub (2nd gen). We’re sorry to hear that your experience is below your preference and needs. If you’re willing to give the device another try in the future and have some questions or concerns, you’re more than welcome to contact us so we can help: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Awesomeness

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps me monitor my home using all my Nest cameras

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    #Google

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way better than Alexa. Love how it connects to google from your phone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No longer works with Ring

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works well. I bought this for my smart home control. Unfortunately Google deprecated the ability to connect ring camera control since it is owned by Google- a competitor. So only 3 stars.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Like!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my room, kitchen, the best!! The best!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it !!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy this for my wife she totally like she’s a google person now

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Another music and photo option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, just wish it was a little larger. I also need to figure out how to add more pictures! Maybe I’m Tec handicap!

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi CHM1950, thank you for sending in your feedback. We're glad to hear that you're loving your Nest Hub (2nd gen). We'd recommend that you contact our support team so we can guide you with the steps on how to add more pictures. You can reach us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great Hub!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Does everything that i need it to do. Would highly recommend!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's google and you know google knows everything...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this device. Beautiful esthetics and nice features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    None

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Item Great Item Great Item Great Item Great Item Great Item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for connecting home

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected easily with my network and works well with Google Home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alsome product!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as described works great. Would recommend to a friend.

    I would recommend this to a friend