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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 5098 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the product's ease of use, good sound quality, and convenient screen size. Many also appreciate the effective Google Assistant, its reasonable price, and useful sleep tracking, along with its excellent smart home integration. However, some customers note the absence of a camera. Additionally, concerns are raised about the interface being sluggish and the overall response time being slow.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 227 Showing 4,521-4,540 of 5,098 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Easy to hook-up. Answers my queries. Interfaces with my mom's. No complaints yet .

    I would recommend this to a friend
  • Cons mentioned:
    Responsiveness

    Rated 2 out of 5 stars

    Terrible

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Junk. The speakers blew within a month. Wasn't very responsive.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, Kolt. Thanks for sharing your feedback to let us know of your experience with the Nest Hub (2nd gen). We’d like to know more about what happened so we can look for all possible options to help you best. Please contact us anytime here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really useful! Well manufactured, the display screen has very accurate colors, it is bright and the sound is good, nice device

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great hub

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and add to my home network. Would definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome smart home display

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd one I’ve bought. Great device for smart home intergration control

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Buggy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t work. If you look I up, google home in general is super buggy. Why they can’t do just basic testing is beyond me

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hey there, CaitlinC. We’re sorry your experience with the Nest Hub (2nd Gen) hasn’t been the best. A quick reboot will normally resolve several issues — here’s how:

      1. Make sure your mobile device or tablet is linked to the same account as your speaker.
      2. Open the Google Home app.
      3. Tap and hold your device's tile.
      4. At the top right, tap Settings, then More, and then Reboot.

      If you need any additional support, reach out to us here: https://support.google.com/googlenest/gethelp? madebygoogle

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i'm loving it. It exactly fits my needs to manage my day properly.

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    Gift

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got for Christmas gift they loved them kind of want on for my self

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    Google is the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a part of Google home development. It's awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    love this!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE LOVE LOVE!!! one of my favorites by far definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my Second one. I can't tell you how much I love using this

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very good and I love it and it is very good hbbhjfndjdjdjdjd

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Highly Recommend

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned this for about 8 months now and I have never had a single issue.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my fiancee she really loves it to use while she is cooking

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Horrible manufactures warranty.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, AWFUL manufacturers warranty. Take note that GOOGLE does not warrant NEST products in Puerto Rico. Manufacturing warranty does not cover ANY nest products outside of the 48 continuous states.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi OscarPR, we appreciate your feedback. We're sorry to hear about your unfortunate experience with the warranty for your Nest Hub.

      If you're willing to try, please contact our support team once more and request to speak to our Tier 2 support team for further assistance with your Nest Hub. https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I’m super satisfied with my google nest!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m super satisfied with my google nest! So far easy to connect with other devices at home!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    nice

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item, works perfectly. Really happy , raises the Nest Hub off the counter. Great idea!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for a really good price. I would but this again.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Good all around display

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for a night stand clock. Can cast video to it as well

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love rhis item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my mom for Christmas, so east to use. She loves it

    I would recommend this to a friend