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Customer Ratings & Reviews

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The comparable value is $187.99

Customer reviews

Rating 4.7 out of 5 stars with 5090 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are pleased with the product's ease of use, sound quality, and screen size. Many also appreciate the effective Google Assistant, easy setup, smart home integration, and beneficial sleep tracking, considering it good value for its price. However, some users note the absence of a camera. A few customers have also experienced sluggish responsiveness and slow response times, and some mention limited compatibility with certain systems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 5,090 reviews
  • Rated 5 out of 5 stars

    Google

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good product and it can help facilitate access to information.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice device, my favorite feature on this device is the proximity sensor that wakes up the device when your get near it. The sound quality is nice, the connectivity is great, being able to control my lights via voice and screen is great. This hub snuggled up into my smart home ecosystem wonderfully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart hub purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great Google hub addition to our home. If you have all Google products I recommend you purchase this product! It’s controls all our our appliances and light in our home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Google assistant

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty awesome. Google assistant listens and responds well. Has many handy features. Stream video and music, easy setup in Google home app

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been awesome thus far. I got one for Christmas and it completely coverted me to all things Google (even changed out my for a Nest Doorbell). Well worth the price!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Google Fans!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what we needed for our kitchen. We can now watch videos while cooking, listen to music, or look up recipes. We are big fans of Google products. It syncs with the rest of our products with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! Heavily used, and the pictures is a plus

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great smart speaker!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, screen adjusts to the brightness of the room. I can cast shows to it while I’m in the kitchen, I have a photo slideshow of fun memories going all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Experience

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good experience and specially with Youtube where you can play any video or song.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Does what i need it to

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a good price for everything you get from it. Use it at my desk at work and i can view my cameras watch my streaming by apps or play music.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great value. Perfect size.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for kitchen or general home use. Keeps up with appointments and can wake you up with your favorite music. Helps keep your smart home running smoothly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 4 out of 5 stars

    Nest Hub

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Nest Hub! Perfect size, and love all the options, from daily weather & news stories to the internet. For best results, set it up with the voice and contacts for the person who will be actually using it the most. Setup takes 10-20 minutes, depending on who sets it up.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great addition to the house anywhere

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife bought the same type of device on Amazon and paid $40. I immediately asked why didn't you go to best buy and spend on a quality device like the Nest Hub? Well we couldn't ever use that cheap device and my wife returned it. Since my wife's birthday was soon I decided to buy this and a Samsung Watch for her. Setup was a breeze but you have to pay attention to the simple instructions. You can sync it with multiple users. IMPORTANT: Download the proper app as instructed. The display and voice recognition is a five star rating. We have it in our kitchen and can verbally set timers, ask for recipes, weather, everything. I can't think outright what this small device can't do. It isn't too big so even small counters could fit this. Go on, you know you want it...

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Fun and useful in the right room

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little screen. It’s in my kitchen and activates when I walk in. Speaker is decent. Shows me recipes and allows me to speak to go to next steps so I can cook without touching it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love watching the pictures and listening to music in my kitchen!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Google Nest Hub

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how big the screen is and how easy it is to manage our other devices off this device. I only wish that I could add a second language for when I want to play music in Spanish easily.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Linda, thanks for sharing your insights with us. We´re glad you liked the big screen for Nest Hub (2nd Gen), and how easy it is to manage your other smart devices. You can change the language of Google Assistant or add an additional language to speak to Assistant in 2 languages. If you add a second language to Google Assistant, it can recognize either of the languages you've chosen. Before you change Google Assistant's language, make sure your mobile device or tablet is connected to the same Wi-Fi network or linked to the same account as your speaker or display. To add a second language to Assistant:
      - On your mobile device, open the Google Home app .
      - At the top right, tap your account and then Assistant settings and then Languages Add a language.
      - Choose another language.

      If you need further help, please contact our support team so we can provide assistance using this link: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Decent hardware, disappointing software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality and the screen are great, but the lack of a web browser for displaying recipes or the ability to use the search function in YouTube kind of defeated the purpose of buying this for the kitchen. Eh, it’s fine.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Thanks for sharing your experience with us, THOMASL. We hear your concern that the Nest Hub (2nd Gen) may not have been the best fit for you. You can cast from Google Cast-enabled apps to your display — here’s how:

      1. Make sure your mobile device or tablet is connected to the same Wi-Fi network or linked to the same account as your speaker or display.
      2. Open a Google Cast-enabled app.
      3. Tap the Cast icon.
      4. Tap the name of the speaker or display you'd like to cast to. When the speaker or display connects, it will play a chime.
      5. On your mobile device, start the desired content. It will play on your connected speaker or display.
      6. To stop casting, at the top of your mobile device, tap the Cast icon. Depending on your device and app, tap Stop casting, Disconnect, This phone, or This device.

      Don’t hesitate to reach out to us here: https://support.google.com/googlenest/gethelp madebygoogle

  • Best Buy Employee

    Rated 5 out of 5 stars

    Works like a charm, takes time to break-in.

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    Best Buy Employee
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Absolutely love this little device in automating my bedroom! I have 3 Feit lights, a Govee RGBIC light strip, and 3 Tapo-link smart plug outlets, and they all communicate effortlessly in their little subgroups (which you can make in the google home app). While I use my smartwatch for the most of my sleep tracking, Google adds room temp, sounds/noises, and general restlessness, which are great additions to understanding sleep patterns and causes for grogginess in the morning. In addition the sleep cycle tracking and breathing rate per minute readings are accurate and line up with my smartwatch readings as well. Just buy it, you wont regret it if you love connected tech! (or just use it for Spotify, it still pays for itself)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Totally recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So inconspicuous but such nice sound and ease of use. It doesn't take up much space and the display is perfect. This replace an older UBL Google display and it is so nice not to have to yell at it anymore.

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    So far, so good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. The sleep sensing feature is really nice and seems to be pretty accurate even with a loud fan in the room. My wife and I really like the dimming clock feature of the display when the lights are down. Things do seem a little laggy when changing through the menu, but overall not too bad. When the volume is all the way up at 10 and the bass is cranked to the highest level possible, it will definitely clip, but 10 is also way louder than optimal listening level. However, I do wish the speakers were a little bit bigger/better for an item of this size. Good for casting YouTube videos and the google assistant is very fast. Will be even better once we get more smart items in our home to control with it! Overall a great smart device!

    I would recommend this to a friend