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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 5090 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are pleased with the product's ease of use, sound quality, and screen size. Many also appreciate the effective Google Assistant, easy setup, smart home integration, and beneficial sleep tracking, considering it good value for its price. However, some users note the absence of a camera. A few customers have also experienced sluggish responsiveness and slow response times, and some mention limited compatibility with certain systems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 5,090 reviews
  • Pros mentioned:
    Google assistant

    Rated 4 out of 5 stars

    From Alexa to Google.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Much more intelligent than Alexa. Able to make a mistake when pronouncing a command and Google gives much more flexibility opposed to Alexa. I would like Google to tweak there google home app to be a little bit more fluid and centralize all the devices that could connect to it. I’m tech savvy so setup was simple for me but my wife struggles.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Cool little gadget

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was given this Google Hub by my hubby so I could keep an eye on the cameras and the weather while I work. I moved to this from an Amazon Show and I really like it. The screen is the perfect size. It's overall footprint is minimal on my desk. It has a ton of features on it and I am sure I am not using most of them.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    My dad seems to like it, weather display mostly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got for my dad at Christmas. Trying to keep him up the technology. He doesnt seem to have any issues, easy to use and the display is nice.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good value and functionality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this hub unit to allow our Google Nest Floodlight to work it so when there's activity in the driveway, we can see it on the hub's screen. I haven't gotten that piece fully working yet, but have integrated the hub to all of the other home automation light and power switches. The screen size is a bit on the smaller size, but it's workable. The sound quality is decent and you have a equalizer function to tune the bass and treble to get the music to be a bit more richer if needed. You can also hook this up to DUO so you can make and receive calls to the unit and use it as a speaker phone for the house. For the money I paid, it's not bad. I just have to get the Nest camera paired to it so we can see the driveway activity. I may need to call Google support to get this done if I can't figure it out soon.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi PKSJC, we appreciate you sharing your review with us. We can see that you're needing some assistance with your Nest Hub(2nd gen) when it comes to making it work for your Nest Camera with Floodlights. We recommend that you reach out to our support specialists so we can guide you with troubleshooting steps that may improve your experience. We appreciate your feedback on the screen size and rest assured that we'll relay this to the right team.

      If you need further assistance or have additional questions please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Cons mentioned:
    Responsiveness

    Rated 5 out of 5 stars

    Good media hub

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our nest hub is great for looking up recipes and even throwing on a show for background while cooking or doing dishes. One trick is that it acts like a laptop with free Spotify, so you can request Spotify to play songs or albums even on the free version. You can’t do that on the other google speakers. Volume is a bit better than the nest mini speakers IMO. Small screen doesn’t feel small, but you won’t exactly be watching a show from the other end of the room. Only downside is they tend to be a bit more finicky than the nest speakers.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey Jfrey, thanks for sending in your review for Nest Hub(2nd gen). We're glad to hear that you're able to take advantage of the features the device provides. Your feedback on your Nest Hub being a bit finicky is appreciated. We recommend that you reach out to our support specialists so we can assist you in improving the performance of your device and enhance your experience. You can contact us anytime on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Google Fan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it is intended to do. I've used it for smart lights and music...and the kids play some interactive games and it's a fun little addition to the home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Google Display

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Can check on status of google account and more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product for Smart home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently gifted the Google Nest Hub to my uncle, and he absolutely loved it! I got to see it in action at his place, and I must say—it’s a fantastic device. The display is crisp and responsive, and the voice commands work smoothly with Google Assistant. He’s been using it for everything—from checking the weather and watching YouTube to managing his smart home devices and setting reminders. The photo frame feature is a beautiful touch, turning it into a lovely digital album when not in use. Overall, it’s a great product that brings both convenience and a touch of modern tech to any home. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice addition to the house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and integrated with our doorbell. Would recommend to friends and family.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Screen size

    Rated 4 out of 5 stars

    Good sidekick display

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this on a black friday deal. I mainly use it to cast NHL games to from my phone and occasionally for the news and control of my lights. My only negative is that I should have gotten the Nest Hub Max. But for the price I got it for it was worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant, Sound quality

    Rated 5 out of 5 stars

    Google assistant

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful display, loud speakers and amazing assistant, helps with reminders and more !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Nest Hib

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very cost effective product. It was easy to set up and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to setup. Bright and perfect size screen. Love all the futures and functions. Perfect for my night stand

    I would recommend this to a friend
  • Cons mentioned:
    Camera

    Rated 4 out of 5 stars

    Good unit, but not what I needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good build quality and does what it says it will. However it's simply a speaker with a screen, and not a tablet with a speaker. Thus I purchased it thinking I could view recipes in the kitchen, but it won't do that. So it has no value to me. Also you need the Max version (with camera) if you want the FaceTime like (Google meets) experience. This one has no camera. I already have several Google speakers and this device really doesn't bring any additional capabilities.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Google Hub Nest. 7 inch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Easy to set up and use. Paired with my smart home systems

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Like it so far.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this thing alot. I can use it to turn off my lamp and it is very responsive. It’s also nice to play some music or a white noise at night. I bought the thermostat also because my old one died during the dangerously cold weather we had here in Pittsburgh. I had knee surgery recently and l enjoy the fact that l can ask it to adjust the temp instead of picking up my phone and using the app, or limping to the dining room to adjust it. Plan on purchasing the camera in the future because it doesn’t work with Ring.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Great purchase.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this device. The screen is just perfect size. I have it on my kitchen counter and can watch Netflix or YouTube while cooking or prepping food. Sound is great!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Nice speaker with screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The all you need speaker for your kitchen. Get the music loud enough with the right screen sign. My 2 year old now says, "Ok Google."

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Makes house automation easy!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this on sale to give it a try to help with everything I have in my house automation. Already having items like the Nest Doorbell Cam, it made sense to stay in the Google ecosystem. The screen is small, but it makes these perfect for a bedroom nightstand. The sleep statistics, while I'm not sure how accurate they are, is neat to look at in the morning. I'd recommend grabbing one of these if you've been considering it.

    I would recommend this to a friend
  • Cons mentioned:
    Camera

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleep Sensing Accuracy: While it provides sleep data, it may not be as accurate as wearable sleep trackers 2. • Air Gestures: The air gesture controls can be a bit finicky 1. • Audio Quality: The audio lacks powerful bass 2. • No Camera: Lacks a camera for video calls

    I would recommend this to a friend