Customer Ratings & Reviews
- Model:
- GA01331-US
- SKU:
- 12192929
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are pleased with the product's ease of use, sound quality, and screen size. Many also appreciate the effective Google Assistant, easy setup, smart home integration, and beneficial sleep tracking, considering it good value for its price. However, some users note the absence of a camera. A few customers have also experienced sluggish responsiveness and slow response times, and some mention limited compatibility with certain systems.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Solid unit… getting the bigger one next!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for what I need. I have a camera in the kids room and I use this to check in on them. Great for weather/Ask Google… It’s essentially a lite use tablet with a stand and a speaker.
I would recommend this to a friend Great helper
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super helpful to have in the kitchen, makes my automations and morning so easy
I would recommend this to a friend- Pros mentioned:Screen size, Sound quality
Very nice sound, Underwhelming screen functions
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to allow me use the screen for more functions. To many limitations, couldn't search YouTube without using a phone. I doubt if a lot of people use the sleep function. The screen is also very laggy. The sound is much better then the mini though. Get this if you really need the screen.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi iomj, thanks for choosing Google Nest products. We're sorry to hear that Nest Hub (2nd Gen) didn't meet your expectations.
We value your feedback and we'll certainly pass this along to the right team and go back to the drawing board. In the meantime, if you still encounter the same issue, please do not hesitate to contact our support team here: https://support.google.com/googlenest/gethelp
Best product
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best for kids and home purpose. It has built in album, videos and auto teller.
I would recommend this to a friend- Pros mentioned:Ease of use
Highly recommend.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Google makes it easy. No issues using from my iPhone.
I would recommend this to a friend The security with the pub
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love my pub it gives me the security I've been looking for i would recommend it for anyone who wants total security in there home
I would recommend this to a friend- Pros mentioned:Sound quality
Simple & Easy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Simple set up, love the blue-ish color. The display is excellent at displaying photos and is a great digital photo frame. The screen is also dim enough to be able to be placed at bed side without disrupting sleep and acts as a night clock and a nice sunrise alarm.
I would recommend this to a friend - Pros mentioned:Ease of use
Makes your life easier
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes your life easier. Excellent device that did exactly what we needed it to do.
I would recommend this to a friend - Pros mentioned:Ease of use
Awesome purchase
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my mother and she absolutely loves it! Very convenient for pulling recipes out in the kitchen and jam all at once.
I would recommend this to a friend - Pros mentioned:Ease of use
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After using the product for over a month. I found myself really enjoying its functionality. I just wish that it had the same features just slightly bigger.
I would recommend this to a friend - Pros mentioned:Ease of use
Excellent smart device product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product.Well built and easy setup.Use for controlling smart devices and watching videoes. Also diaplays weather and time. Beautiful all in one product
I would recommend this to a friend - Pros mentioned:Ease of use
Nice Echo Show
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a great item I bought it to try out because my Echo has been really having issues! I actually decided to keep it. It's easy to setup, and use!
I would recommend this to a friend - Pros mentioned:Sound quality
Great for Google devices.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice to have in connection with Google devices. Connects with security doorbell and security cameras. Music sounds great and voice commands works extremely well.
I would recommend this to a friend Works great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been switching many home devices over slowly to be compatible with a smart home device for future use and recently made the choice to use Google home assistant. So far the nest hub device has been very useful to automate things such as making sure no one left the tv or lights on, or forgot to lock the doors. It is great for setting timers and checking the weather. It’s just ok at playing Pandora radio. there is no way to search through our type in a station you just have to keep asking Google until you get closer to what you want. With Spotify you can control what is playing on the hub through your Spotifyapp on your phone. The only real downside is that I wish it was a little more intuitive or user friendly, but overall and having never had another to compare it to, it’s a greatly useful product and works well. It is also surprisingly smaller than I had envisioned, fits well in my kitchen.
I would recommend this to a friend- Pros mentioned:Ease of use
Video aspect adds lots to Google helpfulness
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have a Google speaker, but wanted the video component the Nest Hub adds. Keeping it in the kitchen it is convenient for following YouTube how-to s, easy to check how cold (!) outside, ask questions, and have it play podcasts when I am cooking. Love it.
I would recommend this to a friend - Pros mentioned:Screen size
Own multiple
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Second one we have bought. We originally bought the nest max and we found ourselves staring at the photographs so often in the kitchen. Bought the smaller one for my wife's office as we slowly turn out house into a smart house. Love them
I would recommend this to a friend - Cons mentioned:Responsiveness
Occasional Errors.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Despite troubleshooting certain issues on YouTube, errors persist. It is sometimes completely non-responsive, at other times will give different answers on one device than another, and say "I don't know" when another device gives me the answer the first time.
I would recommend this to a friendBrand response from Nest Support
Posted .Hello there, CIAKI. We’re sorry to hear that your experience with the features and performance of the Nest Hub (2nd gen) is below your satisfaction.
A range issue or wireless interference can affect the performance of your display. Sometimes it may pass the connection test during setup, but will struggle to stay connected if it’s just a bit too far away. If your display is mounted too far from your Wi-Fi router, you may need to extend your Wi-Fi network’s range using an extender, boosters or additional Wi-Fi access points.
Also, it may be helpful to retrain your Google Assistant to better recognize your voice. See the steps below on how to do this:
- On your phone or tablet, open the Google Home app
- At the top right, tap your Profile or initial and then Assistant settings and then Voice Match.
- Tap Teach your Assistant your voice again and then Retrain.
You’re more than welcome to contact us if more help is needed, here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product . Got it for my office space at home for ease of use with google doorbell. Would hope they add the option to set do not disturb schedule or time frame. Option is available but you have to manually enable/ disable
I would recommend this to a friend - Pros mentioned:Ease of use
Best to buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best to buy . Excellent customer care service . Ease to handle and mobility. We are linking it for our home security camera .
I would recommend this to a friend - Pros mentioned:Ease of use
Great hub for your google home
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good google hub and easy to install and use. The only thing that would be nice is to have a color option with black bezels instead of white.
I would recommend this to a friend