Customer Ratings & Reviews
- Model:
- GA01331-US
- SKU:
- 12192929
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are pleased with the product's ease of use, sound quality, and screen size. Many also appreciate the effective Google Assistant, easy setup, smart home integration, and beneficial sleep tracking, considering it good value for its price. However, some users note the absence of a camera. A few customers have also experienced sluggish responsiveness and slow response times, and some mention limited compatibility with certain systems.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Great features
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Great price when you get it on sale especially. Has all the features you need for a smart home, while also acting as a clock or smart photo frame. I have one of these for my parents when they house sit as they have a hard time figuring out an app. They are able to use this just fine! The sound isn't very good in comparison to the Nest Audio but it works just fine if you're mostly using this for the other features. Pairs great with the Audio though.
I would recommend this to a friend - Pros mentioned:Ease of use
Great product!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for the house. I like mine so much, I bought one for all my adult children, and they love it too. In the kitchen, bedroom, office, no matter where you put it, it’s the right spot.
I would recommend this to a friend - Pros mentioned:Sound quality
Perfect ‘smart’ alarm clock
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The perfect night stand alarm clock. It’s just the right size, has the alarm functions, can check the weather in the morning, and can play music and videos if need be. Can also use it to control your smart thermostat.
I would recommend this to a friend - Pros mentioned:Ease of use
Great Delivery
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product was great…delivery was seamless, it’s easy to order
I would recommend this to a friend - Pros mentioned:Google assistant
EPIC Stake holder/FLI
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was told to try this hub out so I did, it does everything it says it does. But I already have a security bell now it may want me to buy a ring bell-3/4 I just want to know what sense does this make "Why"?
I would recommend this to a friendBrand response from Nest Support
Posted .Hey there, LaceyAlexander. Thanks for sharing your experience with the Nest Hub (2nd Gen). We appreciate your feedback and want to address your concerns about integrating with your existing security bell. We understand that it can seem confusing if you already have a security system. Our goal is to offer flexibility and compatibility with a wide range of devices, allowing users to choose what best suits their preferences and requirements. In order for us to provide you with the best resolution for your concern, we recommend reaching out to our dedicated team of specialists in the Google Help Center page here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
Would buy more!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Use every day. It helps me cook, organize, wake up, time, & control every aspect of my life! If I had reason to place one in every room, I would.
I would recommend this to a friend - Pros mentioned:Price
A Worthy Upgrade, But Not a Game Changer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The 2nd generation Google Nest Hub is an incremental upgrade over its predecessor, but it's still a solid smart display for the price.
I would recommend this to a friend - Pros mentioned:Sound quality
Amazing and super easy to install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Set up in our kitchen and absolutley love. Can play music, movies/shows, and even see who is at the doorbell if doorbell is rang. Now wanting to buy a second one
I would recommend this to a friend - Pros mentioned:Google assistant
I mostly use it as a picture frame
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves to look at old pictures as they cycle through. I love Google Assistant but I only need a speaker for that. The best thing is the pictures, really!
I would recommend this to a friend - Pros mentioned:Ease of use
Keeps getting better
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Few things arrive OK and then keep getting better on their own, and this is one of those things that keeps getting updated functionality and more use,
I would recommend this to a friend - Pros mentioned:Sound quality
One weird flaw
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the display on this, and the ability to have a central location for all my smart home stuff. The one issue I have had with it, that I had with the first gen one as well, is weird connectivity problems. It will randomly just pause itself in the middle of music or news. There have been a couple of times where it was buffering. But most of the time, it will pause when I’m in the shower. The first gen one did the same thing. I don’t know if it is a particular sound or frequency that causes it, but it is extremely annoying.
I would recommend this to a friendBrand response from Nest Support
Posted .Hello there. Thanks for your feedback!
Make sure your Nest Hub is located where the touch surface is not in contact with anything. A simple reboot can sometimes resolve minor glitches too.
If you need further assistance, please do not hold back to contact our support team: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
Smart Homes Rejoice!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn’t be happier with this! Google home now let’s me control my entire smart system within their app and with the hub it’s a breeze to shut off lights, turn on TV, set my alarms and integrate with my alarm system. Really great!
I would recommend this to a friend - Pros mentioned:Sound quality
You can't go wrong buying this item.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love it! love it! I bought two and pictures come out with good quality, sound is great. My wife has it in the kitchen and gets recipes from it. She listens to music, streams, and looks at photos that crosses the screen.
I would recommend this to a friend - Pros mentioned:Sound quality
Great improvement on the original
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love it! All the great features of the original with better speakers and a more accurate microphone array! We don't really use the sleep tracking feature, but if you plan on using this bedside that could be a cool feature, too.
I would recommend this to a friend - Pros mentioned:Sound quality
Love it.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for just telling the screen what you want to watch. I game on a hig tv and watch netflix and hulu on this thing. Sits right at the cornwr of my table. Has a great speaker with bass.
I would recommend this to a friend Great display for smart home
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you planning on starting a smart home with lightbulb, switches, vaccum, etc then this is a must have. I have a Google router with mesh points throughout the house and everything is integrated perfectly.
I would recommend this to a friend- Pros mentioned:Price, Screen size
Nice addition to suite of nest products.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Inexpensive, compact and attractive. Recommend it.
I would recommend this to a friend - Pros mentioned:Google assistant
Google help me
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great item for my house with 3 young kids. They ask Google home for music, you tube, Dino questions etc. this is our second one. A must for us.
I would recommend this to a friend - Pros mentioned:Ease of use
Good display
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has worked fairly well once I got it set up. Viewing recipes on it has been very helpful instead of having to always unlock my phone or iPad. I'm sure I'm not using it to its full abilities, but so far it has been a good addition to my kitchen.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there, Michael. We appreciate you for sharing your Nest Hub (2nd Gen) experience with us. We're glad to hear that it has worked fairly well for you and that viewing the recipes has been very helpful too. We understand that our Nest Hub line offers a lot of entertainment and smart home features that can be overwhelming at times. However, we're here for you and we'd like to offer some assistance to help you get the most out of your device. For a detailed guide on all the features of your Nest Hub, we recommend checking out this help article: https://support.google.com/googlenest/topic/7195269
Additionally, our support team would be happy to walk you through these features as well. You're always welcome to reach out to us here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Screen size
Don't think it twice... purchase one... or more
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 2nd unit purchased. Love the integration, size and functionality. The only thing that I probably still change are the speakers. Don't get confused, they are good. But dont sexpect Sonos One sound from them.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi dlinares, thanks for your feedback. We're glad to know that you're enjoying your Nest Hub. Nest Hub as well as the other Google Home and Nest speakers have specific settings to where you can adjust the sound quality of your speakers. If you haven't tried yet, you can check this link for more information on how to change your speaker’s sound settings that might help improve your experience: https://support.google.com/googlenest/answer/7575098
If you have any questions or need assistance with your Nest Hub, you can always reach out to our support team here: https://support.google.com/googlenest/gethelp