Customer Ratings & Reviews
- Model:
- GA01331-US
- SKU:
- 12192929
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are pleased with the product's ease of use, sound quality, and screen size. Many also appreciate the effective Google Assistant, easy setup, smart home integration, and beneficial sleep tracking, considering it good value for its price. However, some users note the absence of a camera. A few customers have also experienced sluggish responsiveness and slow response times, and some mention limited compatibility with certain systems.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Excellent
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent and very functional, it fulfills all its functions and looks very nice
I would recommend this to a friend - Pros mentioned:Screen size
Lines on screen!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Nest hub is an excellent way to control all your smart home devices. Its definitely way better than Siri when it comes to understand commands and compatibility with products. The screen size is ok. I would recommend going for the bigger Hub Max, but the price of this one vs. the Max is significant. You can usually catch these on sale for $49. While the Hub Max lowest price I’ve seen is $150. The touchscreen is very responsive and the speakers work fine, just don’t expect it to have audio like an Apple Homepod mini. I have been using three of these around my house for over a year. Two are working fine and one already has the screen failing. There are color lines through the LCD screen that have made it difficult to see whats on the screen. Although, it still works and responds to commands, the screen is definitely an issue. I have these hubs synced with google cams all around the house and I enjoy being able to see my front door and all my Google Cams with a command. I usually find myself using it with my Nest Thermostat as well, and use it as my daily alarm clock. The overall quality for what you pay is fine. I know my screen is now broken, but for $49 Im not going to complain. I will mention that I never used the touchscreen on the hub that has the LCD screen broken. I barely even used that hub so I would have expected a much longer life expectancy. If Apple had a LCD screen I would be all over it, and would pay the premium. But im not going to pay the premium on a Google Hub. There just isn’t many options out there for a smart hub with a screen except for Alexa products and Google for the most part.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, Fred. Thanks for sending in your review on your Nest Hub(2nd gen). We're glad to hear that you're able to enjoy the features of the device and how it has helped you in your home. Your feedback on the longevity of the LCD screen is appreciated and rest assured that we'll relay this to the right team for improvements we may provide in the future. We value your input and if you want to share more feedback about the Nest Hub, please don't hesitate to submit one here: https://support.google.com/googlenest/answer/7071494
Worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This combined with the doorbell camera is great. If the software was a little better I'd give it 5 stars.
I would recommend this to a friend- Pros mentioned:Google assistant
Definitely recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Google home hub works really well haven’t had any problems yet
I would recommend this to a friend - Pros mentioned:Ease of use
Best companion
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best companion to have if you already have google devices at home. Very intuitive with easy commands to operate.
I would recommend this to a friend - Pros mentioned:Screen size
Useful
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid screen. Great for kitchen recipes and stuff hands free
I would recommend this to a friend - Pros mentioned:Google assistant
Worth every penny
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works perfectly and Google assistant is as good as ever. Worth it!
I would recommend this to a friend - Pros mentioned:Ease of use
Solid
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good - fairly easy to use if you’re familiar with apps. Pairs well with other google devices. Clearly understands my requests and can be programed for routine automation.
I would recommend this to a friend - Pros mentioned:Google assistant
Google quest
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoy the google Quest and it so many features that I use everyday.
I would recommend this to a friend Google Nest System
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Google Nest! I’ve set multiple routines up through the app. It’s able to turn my lights on/off, play ocean sounds when I sleep, and tell me the daily news. It’s set it up in my kitchen so it functions as a music speaker as well. The interface could be more user friendly and sometimes commands aren’t understood, however it’s an overall great product.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi TSmith, it's awesome to hear that you're loving your Google Nest devices. We appreciate that you are able to make the most out of the Routines feature, and that your devices function well. We also value your insights on features that we can improve further, including making the interface and voice command feature more friendly. We'll certainly take this information into consideration with both the current and future features and models for our Google Nest devices. In the meantime, if you need further assistance, you can always reach out to our support team using this link: https://support.google.com/googlenest/gethelp
- Pros mentioned:Google assistant
The perfect gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this as a gift for a Real Estate client. They absolutely loved it!
I would recommend this to a friend - Pros mentioned:Sound quality
Google Nest Hub Gen2 review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product is well worth the buy, I find the sleep sensing feature useful and the sound quality is really nice.
I would recommend this to a friend - Pros mentioned:Ease of use
Useful
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good device to have around the house. Useful for most tasks.
I would recommend this to a friend - Pros mentioned:Screen size
Easy setup.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup. Good picture quality. Does not take up much space.
I would recommend this to a friend - Pros mentioned:Sound quality
Awesome
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this Nest hub. The sound is amazing compared to the Lenovo Smart Clock I had before.
I would recommend this to a friend - Pros mentioned:Ease of use
Very handy!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really works well! We’ve hooked up other hubs so we have speakers throughout the home.
I would recommend this to a friend - Pros mentioned:Sound quality
Great hub
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These make great clocks, speakers and overall just great assistants throughout the house
I would recommend this to a friend - Pros mentioned:Sound quality
Nice pick up
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for playing music during work or checking who is at the door without getting up.
I would recommend this to a friend Perfect kitchen companion
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this specifically for watching video while washing dishes/cooking. The speaker is loud enough to overcome the sound of running water or cooking. The screen is bright enough to overcome the undercabinet lights. Very nice and enjoy that it shows photos while not in use. The gestures are useful when your hands are wet. If only it was a little bigger like 8 inches.
I would recommend this to a friendNest hub
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I truly like this I'm looking forward to getting my nest doorbell hooked up and using it with this
I would recommend this to a friend