Customer Ratings & Reviews
- Model:
- GA01331-US
- |
- SKU:
- 12225000
Customer reviews
Rating 4.7 out of 5 stars with 5060 reviews
(5,060 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Rated 5 out of 5 stars
Nice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent product meets expectations and works very well for lights and everything to do with smart home
This review is from Nest Hub 2nd Gen - 7" Smart Home Display with Google Assistant - Chalk
I would recommend this to a friendRated 1 out of 5 stars
BEWARE - Google knows they eventually fail
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Theres a know problem with the google Home nest hub. Sounds like a software bug that makes your device completely unusable. I contacted them and they are aware of the problem and are “unable” to do anything about it, however , they continue to sell them knowing they have this issue. Sounds like the issue affects the google home nest hub first and second gen . For now second gen is covered, you just have to hope its not past the one year warranty.
This review is from Nest Hub 2nd Gen - 7" Smart Home Display with Google Assistant - Chalk
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello Migs, we really appreciate the review you shared. We're sorry to hear you have issues with using the Nest Hub (2nd gen), and that we’ve fallen short in providing you with your support needs. We’ll be using your feedback to work on improving our products and services, including how we handle customer concerns with care, accuracy, and efficiency. Meanwhile, we’re hoping for another opportunity to help you with your concerns. Please share with us your recent case number so we can continue our investigation here: https://support.google.com/googlenest/gethelp
Rated 4 out of 5 stars
Automated Assistant
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I actually enjoy having this device as I work from home and appreciate having a virtual assitant throughout my day.
This review is from Nest Hub 2nd Gen - 7" Smart Home Display with Google Assistant - Chalk
I would recommend this to a friendRated 5 out of 5 stars
Nice
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly never thought would be as helpful as it has been for me
This review is from Nest Hub 7” Smart Touchscreen Display with Google Assistant (2nd Gen) - Charcoal
I would recommend this to a friendRated 5 out of 5 stars
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the sleep monitoring feature… alot of smart features
This review is from Nest Hub 7” Smart Touchscreen Display with Google Assistant (2nd Gen) - Charcoal
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great display, fast response and a lot of potential!
This review is from Nest Hub 2nd Gen - 7" Smart Home Display with Google Assistant - Chalk
I would recommend this to a friendRated 1 out of 5 stars
Seems like a Google IMPOSTER to me!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I despise this thing. I had thought it to be a sort of Google assistant, like my previous assistant speakers I guess, no, much to my surprise, it doesn't understand anything I say to it or ask it, it just wants to look everything up on the web and give me random and what seems to be deliberately irrelevant search results.
This review is from Nest Hub 7” Smart Touchscreen Display with Google Assistant (2nd Gen) - Charcoal
No, I would not recommend this to a friendRated 5 out of 5 stars
Google nest hub
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 4 of these for my home and as gifts works great
This review is from Nest Hub 2nd Gen - 7" Smart Home Display with Google Assistant - Chalk
I would recommend this to a friendRated 2 out of 5 stars
Nearly useless
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nearly complete and utter garbage. It gets two stars because it meets the bare basic minimum requirements that I had. As a twitch streamer (md278x) it’s important I get my rest and wake up for my streams. My requirements were: 1. Show me the time 2. Show me the weather It does that. However, hardly any useful customization. It HAS to be in a particular setting to show me the time and weather. If I add a picture, the information is too small to read. What is the point of that? You essentially have to do all of the settings on the device. WHY?! It is just out of arms reach for my use case and it takes a great deal of effort to set the alarms and so on. Yes you can use voice commands (I haven’t tried to be honest but I shouldn’t have to) but what about if you’re away and you want to set an alarm for something that just came up? Don’t even bother trying to change the tones. This is what actually prompted this review by the way. Twice now, as I was scrolling through the different alarms looking for a heavy hitter, the thing just times out (while trying to play sample sound) and goes back to the home screen. What the heck! Just simple stuff like that is very frustrating.
This review is from Nest Hub 2nd Gen - 7" Smart Home Display with Google Assistant - Chalk
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi MAJCapers, thanks for taking the time to share your feedback. We’re sorry to hear that Nest Hub (2nd gen) didn’t meet your expectations.
For changing the alarm sounds, we suggest resetting Nest Hub (2nd Gen). This may be helpful to refresh the system and will improve the overall performance of your device. Doing a factory reset will erase all data and you may need to set it up again. To reset Nest Hub (2nd Gen), press and hold both volume buttons together at the back for about 10 seconds. Your Nest Hub will let you know that it's resetting.
Your feedback is important to us as it will greatly help us in improving our products and services. If you need assistance, our support team is always here to help. Please feel free to contact us here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Big fan of everything Google!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 2nd nest hub smart display. Really prefer having most of my smart home devices synced with Google and this hub makes it so much more easier (especially visually) to manage all my devices.
This review is from Nest Hub 2nd Gen - 7" Smart Home Display with Google Assistant - Chalk
I would recommend this to a friend Rated 5 out of 5 stars
Really good, arrived the next day!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.really good, setup and unboxing was a breeze. 5 out of 5!!
This review is from Nest Hub 7” Smart Touchscreen Display with Google Assistant (2nd Gen) - Charcoal
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Google nest hub 2nd generation
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it its so cool you can pretty much do the same thing with the Google nest mini 2nd generation speaker and it also does the same thing that the speaker can do but yeah I love it i do
This review is from Nest Hub 7” Smart Touchscreen Display with Google Assistant (2nd Gen) - Charcoal
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Perfect smart home upgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect little assistant would recommend if you like trying new things in the kitchen you just ask it a question and if you’re like me you just ask it to play whatever song you want to hear while you’re cooking and you just jam out and cook
This review is from Nest Hub 2nd Gen - 7" Smart Home Display with Google Assistant - Sand
I would recommend this to a friend - Pros mentioned:Google assistant
Rated 5 out of 5 stars
Great value when on sale!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tech to add to your home! I love the fact that I can use the google nest hub to broadcast to my other google devices. Also, it's great to have in the kitchen for recipes.
This review is from Nest Hub 7” Smart Touchscreen Display with Google Assistant (2nd Gen) - Charcoal
I would recommend this to a friend Rated 5 out of 5 stars
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really great if you have some smart appliances and smart switch
This review is from Nest Hub 2nd Gen - 7" Smart Home Display with Google Assistant - Chalk
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
I love product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am so happy with this gift from my husband! I love having my lights and electronics hooked up to this device and the availability of all the features it has
This review is from Nest Hub 7” Smart Touchscreen Display with Google Assistant (2nd Gen) - Charcoal
I would recommend this to a friend Rated 4 out of 5 stars
Google Nest Hub
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nest hub is not available in all languages (Portuguese).
This review is from Nest Hub 7” Smart Touchscreen Display with Google Assistant (2nd Gen) - Charcoal
I would recommend this to a friendBrand response from Nest Support
Posted .Hello CarlosNobre, thank you for sending in your review on Nest Hub. We're sorry to hear that your experience didn't meet your expectations when it comes to having the language you prefer. We always aim to improve the performance of the products and services we provide and your feedback here helps towards that goal. If you're willing, we'd recommend sending a feedback using your Google Home app so we can relay this to the right team. You can follow the instructions on the link here: https://support.google.com/googlenest/answer/7071494
If you have additional questions or need further assistance with your Nest Hub, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Screen size
Rated 5 out of 5 stars
Take google home to the next level.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Google nest minis are already great but this brings a screen to your home assistant. We use it as a night stand home hub and we really enjoy it.
This review is from Nest Hub 7” Smart Touchscreen Display with Google Assistant (2nd Gen) - Charcoal
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
My Nest Hub experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Intelligent, intuitive, cool and very nice! Would consider it better than Alexa for the price! What else can you ask for at the house!
This review is from Nest Hub 2nd Gen - 7" Smart Home Display with Google Assistant - Sand
I would recommend this to a friend - Pros mentioned:Ease of use, Sound quality
Rated 5 out of 5 stars
The best way to control your nest devices!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I own quite a few Nest Devices (4 Nest Protects, 2nd Gen Nest Thermostat, 2 Indoor Nest Cameras). And now a 2nd Gen Nest Hub. I'm quite happy with this little device. I was surprised at how small it was. But the size does make it very convenient to be used in many locations. If fits perfectly on my night stand next to my bed. The packaging is quite simple. The display and a power cord... and that's it! The Good: The setup is as expected for any current generation tech device. Everything is setup through your mobile phone (requires the Good Home app). There a handful of setup screens to navigate through. But once you're done with that, there isn't much else needed. The display itself is very nice and quite responsive to touch gestures. It's also an Always-On display. When it doesn't detect any motion the clock is displayed. If it detects you've turned out the lights to go to sleep, it switches to a very dim clock display that eventually turns off. Waking up automatically when it detects motion. The audio is surprisingly good as well. Deep bass and great highs. It even has an equalizer so you can adjust the intensity of Base/Treble. The volume does go up quite loud. But doesn't go low enough for my bed time music tastes. I still have to use my phone (with the volume on 1) for my ambient music at bed time. Now for the best feature. Sleep Sensing. The Nest Hub will monitor you while you sleep. Recording 2 types of events. Audio and Motion. It will notate each time a Cough, Snore or Wake event occurs. My first night using this I was quite surprised at how much it says I snore. Nearly 6 hours of snoring! :( The data is displayed in a very easy to understand 3 bar graph (each category gets its own bar graph). It also shows you how early/late you went to bed and woke up (based on your sleep schedule). There is a physical switch on the back side of the device for turning the microphone on and off. A nice gesture from Google that they have privacy in mind. Controls are pretty easy to use. It has voice control: "Hey Google, how did I sleep last night?". "Hey Google, play me some ambient bed time sounds", It also supports hand gestures. And as I said above, the touch screen is responsive. Swiping from Left to Right returns you to the previous screen. Swiping up show the settings app tray (settings, turning sleep sensing on/of/etc). Swiping down shows the other apps (media, audio/video/games/etc) The Bad: Some settings seem too difficult to access. I remember setting up my bed time schedule. I wanted to change it, but I couldn't find it anywhere. I think consolidating or displaying all of the various settings from the main settings window would be useful. I'm not sure if I like or dislike that it doesn't have it's own internal power source. If you unplug it, the device turns off. And plugging it back in requires you to wait until it boots up again. I suppose this help keeps the cost down. And this device isn't meant to be mobile (it's permanently affixed to it's base). Overall: I really like this device. It streams Netflix, it tells me how I'm sleeping, it's small and light weight. I can see get another one of these for the kitchen. If you own a bunch of Nest devices, you definitely need to get one of these (they're pretty cheap too!). If you don't have any Nest devices, this would be a great way to get into the Nest family.
This review is from Nest Hub 2nd Gen - 7" Smart Home Display with Google Assistant - Chalk
I would recommend this to a friend
























