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Customer reviews

Rating 4.7 out of 5 stars with 5050 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 149 Showing 2,961-2,980 of 5,049 reviews
  • Rated 5 out of 5 stars

    Works Well

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having this hub close by to control all the lighting in my house and to check the weather as well. I don't really use it outside of those functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hub works great with other Google products!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So fun to use this with other Google Nest products. Our house is equipped with most of it now. We love the fun features like being able to call from the wifi on this and leave messages for people at home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    It's a great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy to set up, easy to link with cameras.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Could be better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but could be better. There should be an option to set alarm via app rather than use voice only. Weather info should display day and 7 day forecast with humidity and pollen count. My Lennox smart thermostat has weather display from weather.com that is great. Wish this Google Hub can do the same. Overall a decent value for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Smart Home Needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful home assistant. Even if you don't have a smart home set up, it's still lovely to use as an alarm, timer, or to look things up. I personally use this in my college dorm room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sibling Gifts

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While buying the same thing for all of my siblings might be unimaginative. The choice of this gift for each was amazing. They all of very happy and started using it the day they recieved it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great idea.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nest hub is nice, we don't use it for household control yet, i got it mainly to use the camera in the house and haven't it done that yet, We use it to get quick information or to play music mostly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hard to go without a Hub

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Google Hub smart display. This is my third display for my home and I love each one. Great for asking Google random question, as an alarm clock, a timer, weather channel, etc......

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good in some aspects, bad in others

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After have purchasing the nest hub and alexa show 8 Ill compare the two. Overall the nest hub is a kind of cool gadget to have if you set it up on a desk or night stand(more likely night stand). Some of the things i like are the sleep habits feature that record snoring time, actual sleep time and other stuff (i know some people will want privacy though). Another cool thing is the fact that it has youtube, Spotify, and obviously google music. Unfortunately, theres a lot of stuff i dont like about it. Firstly, the operating system is horrible. Almost every function or menu that you tap will make it lag while processing what you tapped on, which you can deal with but the fact that it feels like a old piece of tech kinda urked me. Another thing is on the youtube app, you CANT SEARCH VIDEOS. I mean that should be a basic function? Instead you get a lineup of RECOMMENDED videos, be it videos you might like or random videos you'd never thought of even watching

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Mclovin, thanks for sharing your detailed experience with us, and for letting us know about the issue. We´re sorry to hear about the lag issue and your disappointment with some of its features.

      Lag issues are mostly related to possible congestion in your network. Nest Hub depends a lot on your Internet connection. We recommend disconnecting some of your connected devices to free up some bandwidth space, and to see if you will still face the same issue. If you verify the presence of congestion, contacting your Internet service provider for a possible upgrade of your bandwidth is also recommended.

      We understand that voice commands can be challenging, especially when you want to search for a specific channel on YouTube. However, to play videos from a YouTube Channel, or artist, just say the hotword and the following command with the name of the YouTube channel you would like to watch:
      - “Play John Oliver videos on YouTube"
      - "Play Casey Neistat videos on YouTube"
      - "Play Adele videos on YouTube¨

      For any other support needs you may have, you´re always welcome to speak to our support team by going to this support page: page:https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    VJ

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good home office buddy. Worth buying for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally like it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I put my home security system in them gave me one Google nest and I needed another one just to put in my mother room so she can feel safe. It work good and her can see everything

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, for a reasonable price. Sleep tracking is cool.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning. So far very impressed. Great screen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A classic Google home

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let Google into your life Let them know the information you want all day let them track you with their cameras and microphones

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best displays

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I added this display so I can easily check my cameras and answer my Google doorbell with ease. It is on my work desk and I use it to make calls all the time. It has good video and audio quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart display

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to use as a smart bedroom Clock. The display isnt too bright at night. The sleep tracking isnt as accurate as a watch, but gives you a general idea.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it... when its on sale.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you get it on sale ($50-$80) its worth it , but I don't think its worth the full price of $100. its kinda laggy In my opinion but stats because Im use to iPad Pro's. but its still nice and works for it purpose. not disappointment at all. Got one for my mother & my 8 year old son. They enjoy them.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Techg, thanks for sharing your review. We're glad to hear that you're enjoying your experience with your Nest Hub (2nd Gen) and even got one for your mother and son. We can see that you're also experiencing a bit of lag and would like to know more details so we can help troubleshoot this issue for you. Please reach out to our support specialists by visiting our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Best Buy Employee

    Rated 5 out of 5 stars

    Best Voice Assistant

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to the Show 5, this is way better. Better responsiveness on the screen, more features. Wish they made a black bezel model instead of white, but other than that its awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best friends

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of our best friends in the home! We love the hands free concept. And it’s our go to when we have a question and get a visual answer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better response time

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an Alexa that I got as a gift, I re-gifted it due to how slow the responses are. The hub, no issues. Respond fast and since I use Android, easy, sensors l seemless set up

    I would recommend this to a friend