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Customer reviews

Rating 4.7 out of 5 stars with 5050 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 166 Showing 3,301-3,320 of 5,050 reviews
  • Rated 5 out of 5 stars

    Better than expected

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good smart home product with Google Fit integration. Highly recommend it over the Nest Mini.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Nice Display

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good device for a number of things. I mostly use mine as an alarm clock in the bedroom.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its pretty decent for what it does, the software needs some improving but all in all its not a bad home assistant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not bad for $25 Black Friday sale

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Black Friday purchase it works well and adds video feature to your news. We haven’t used for calling yet

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great device. I have it next to my bed so it can double up as a clock. Good volume if you're not picky about sound quality.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Shows the time day and night well

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    Best Buy Employee
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my husband. He really likes it, shows the time all day and night.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this with the nest door bell and I’m very happy with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and product was available. Checkout was fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Nest Hub

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very good item highly recommend!! I love it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good option for busy life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been extremely very useful, as I have very busy schedule and this device made by life easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it I love my Google I have everywhere on the house I can call my son check my front door I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Personal assistant

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product by Google. Got it for my parents. they loved it. Although I'm not a big fan that google listens to you all the time. but do you care!? lol

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Kind of ok product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not super happy with this product. I do not use the display anything other than time or temperature. Resolution is not great.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, DeltaBravo19. We appreciate you for sharing your feedback on Nest Hub(2nd gen). We're sorry to hear that your experience with the device has been less than ideal. We recommend reaching out to our team of specialists so we can help you explore what else the Nest Hub(2nd gen) can do for you to improve your overall experience. Please contact us on our Google help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Convenient in the kitchen

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful to have in the kitchen to look at recipes and use as a timer. The photo frame is great to share pics.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice to have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having the device, however, there are so many various apps/setups you need to go through to do simple tasks

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, EthL. Thank you for posting your review on Nest Hub (2nd gen). We can see that you're experiencing some difficulties with using the device. We'd like to know more details about your setup so we can help identify how to make your experience better. Our team of dedicated specialists are always standing by to lend a hand. You can reach us anytime on our Google Nest Help page for immediate support here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Solid but not perfect

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reboots itself regularly, doesn't hear me, and the sleep sensing leaves a lot to be desired. Otherwise, it's not a bad smart display, if you can get it on sale.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, KoriTamashii. We're sorry to hear that your experience with the Nest Hub(2nd gen) has been less than ideal. We suggest following the instructions on the link here to help fix any Sleep Sensing issues: https://support.google.com/googlenest/answer/10356782

      If you've tried the steps on the link before or if the issue still persists, then we recommend reaching out to our support team. It's important to us that we provide you with the best help possible and identify the cause of the rebooting and Sleep Sensing issues you’re experiencing with your device. You can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Hub

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hub exceeds expectations and creates fond memories.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product and a great addition to the other googles i have, i also like how it ties in with the camaras and i can access it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yippie - Amazing Technology

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Who doesn't have a Google Assistant? What an amazing product at my fingertips, at the home or the office, we have many of them. QHIINC.COM

    I would recommend this to a friend
  • Cons mentioned:
    Responsiveness

    Rated 5 out of 5 stars

    Where is she going to respone?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the only complaint I have is that we have two of these devices one in our bedroom and one in our family room. When you tell it a command it gets carried out, but your reply to the command comes in on the other system sometimes. Occasionally my phone will chime in an answer. But the command get carried our very well

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there Greg, thanks for letting us know the issue. We're sorry to hear that you're having some issue when giving voice commands to your Nest Hub (2nd Gen). We understand issues like this can be difficult at times, that's why we've come up with helpful ways to fix issues, like the one you're having. Here are some quick steps you can follow to address this issue:
      - Update your Google app version.
      - Make sure to add the same Google account to both devices.

      If you still experience the same issue, you're more than welcome to contact our support team. We'll certainly do our best to help you with your support needs here: https://support.google.com/googlenest/gethelp Nest