Customer Ratings & Reviews
- Model:
- GA01331-US
- SKU:
- 12225000
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Great!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it during the Black Friday deals. Great product for the value.
I would recommend this to a friendVery good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is a tool necessary for a new time either I’m learn to use
I would recommend this to a friendJust what I needed
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great addition to bedside table. Ok google send review
I would recommend this to a friendGoogle nest
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this item it does so much with other Google Home products, and love the video aspect of it
I would recommend this to a friendGreat for photos
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had one for several years and I love displaying all our family pictures. One of the best features.
I would recommend this to a friendGood but not perfect.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not too big of a fan of the user interface but it does what I need well enough. I mainly control my smart lights and view my cameras. It’s nice that you can have the cameras on constantly streaming to the hub. The alarm is really nice as well. I just raise my arm in front of the hub to snooze or say “stop” to cancel it. One thing that is weird though is that i can say “hey google, turn on bedroom light” and it will do it but the screen will say the accessory is not responding sometimes. I use Philips hue. Last thing is saying “hey google” just feels long, makes me miss Alexa.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Demarcus, thanks for sharing your feedback. We’re sorry to hear that Nest Hub (2nd Gen) didn’t meet your expectations.
We could be looking at a possible connectivity issue that affects the overall performance of your Nest Hub, and it’s important to make sure that this is not caused by a spotty or weak Wi-Fi signal. We suggest checking your Wi-Fi network for a strong and reliable connection. If you have too many devices connected on the same bandwidth or if your network package is not enough to handle the data traffic on the network, removing other connected devices to your Wi-Fi may relieve network congestion. You can also try doing a factory reset to improve its performance.
If you need assistance, you can always reach out to our support team We’d be happy to help here: https://support.google.com/googlenest/gethelp
Great Service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Service, The seller helped me and answered my questions.
I would recommend this to a friendLoved it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a great gift my stepdaughter and family liked it
I would recommend this to a friendGood purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been using for the past couple months and still happy with my purchase. Good integration with other smart devices.
I would recommend this to a friendCool device
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it. I have the nest mini and audio. Got this for my son.
I would recommend this to a friendWill Buy Again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice addition to the bedside table. Very responsive to voice commands and just really fun little toy.
I would recommend this to a friendGoogle Nest
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought New! great addition to building a smart home.
I would recommend this to a friendGreat product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, works well for us to keep the entire household on top of things like appts, events, etc..
I would recommend this to a friend
Google over Alexa
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve always bought Amazon Alexa for my house but decided to give this a try and I LOVE IT!
I would recommend this to a friendGood device
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent device, interaction is pretty good. My nephew interact so much with this device.
I would recommend this to a friendGoogle nest for neighbor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for elderly neighbor to listen to music and view videos. She’s very happy with it!
I would recommend this to a friendGreat!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great features and works really well. Just limited vs Alexa.
I would recommend this to a friendThe best kitchen companion
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for the kitchen! I can look for recepeies in you tube!
I would recommend this to a friendGreat Explanation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The device has great quality pictures and scenery of what I expected and more
I would recommend this to a friendSolid!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty solid device. Don’t plan on using it for viewing your home cameras though. It take a bit for it to load on the screen.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Rms1, thanks for your time sharing your feedback on Nest Hub (2nd gen), and we appreciate that you find it a pretty solid device. We hear your concern about viewing your cameras and are sorry to hear it takes a bit to load on the hub.
To understand the underlying reason why it takes time to view your cameras using the hub, you can try disconnecting some of your connected devices to relieve traffic on your network and observe if it helps to keep your Nest cameras connected. You can also try lowering the video quality to check if it improves connectivity as high resolution video streaming requires strong and reliable bandwidth availability. If you see an improvement, then this may mean that your Wi-Fi bandwidth is not enough to keep all your devices connected. You can consider contacting your internet service provider for a resolution.
You may also get in touch with our dedicated team so we can check whether the issue is caused by the Nest Hub, the cameras, or other environmental factors. You'll find us always available to help you here: https://support.google.com/googlenest/gethelp