Customer Ratings & Reviews
- Model:
- GA01331-US
- SKU:
- 12225000
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
- Pros mentioned:Sound quality
Great product / poor echo system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The display and speaker work great. However, the smart assistant echo system is very poor. The smart assistant will connect to all of my devices, but will only control them about 50% of the time. At this time you would be better off staying with Amazon Alexa.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi RandallW, it's awesome to hear that Nest Hub's (2nd Gen) display and speaker quality works great for you. Although we're sorry to hear that the Google Assistant fell short of meeting your expectations. If you will give us the opportunity, we'd like to help you out with your concern. This will give us the chance to provide you a more positive experience with our products and support services. Please consider contacting our support by simply clicking on this link: https://support.google.com/googlenest/gethelp
Google
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a an upgrade and we are very pleased with this
I would recommend this to a friendGood hub
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great hub to add to ur home security very pleased with the disply
I would recommend this to a friendGoogle hub
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice assistant for the money. If you're already in the google ecosystem... this is a nice addition
I would recommend this to a friendEureka!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thought that the touchscreen variety would help and it did
I would recommend this to a friendpausing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it does pause alot when i play spotify on it otherwise i like it
I would recommend this to a friendBrand response from Google Nest Support
Posted .Thanks for reaching out, MarvinR. We’re glad you’re enjoying the Nest Hub (2nd Gen). That said, we hear concern regarding those audio issues — that seems out of the ordinary. A factory reset can help solve that problem and here’s how to do that:
On the back of Nest Hub, press and hold both volume buttons together for about 10 seconds. Your Nest Hub will let you know that it's resetting.
If that doesn’t work, we’d be glad to investigate, reach out to us here: https://support.google.com/googlenest/gethelp?
Excellent
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Affordable price friendly customer service
I would recommend this to a friendGreat Hub!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Does everything that i need it to do. Would highly recommend!!!
I would recommend this to a friend- Pros mentioned:Ease of use
smart hub for a smart home
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the hub over the alexa show. Ironically, I think google knows just a bit more than alexa. The display was easy to setup right from the box and integrated well with my other smart devices.
I would recommend this to a friend Google
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Goooooood product !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendNot dropping Wi-Fi connection
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Gen 1 kept dropping the Wi-Fi connection, this one doesn't
I would recommend this to a friend- Pros mentioned:Ease of use
Great device for my office
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and use right out of the box. I have this sitting on a table behind my desk and it responds quickly to commands. I also like the integration with Apple and Amazon Music.
I would recommend this to a friend Google Hub
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gave this as a gift and was a good addition to other google hubs
I would recommend this to a friendNest hub
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have one, so I bought this as a gift. I use mine all the time.
I would recommend this to a friendLoud speakers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works with Netflix and YouTube, excellent speakers
I would recommend this to a friendGoogle Nest Hub
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The control for everything in our house. I love it!
I would recommend this to a friend- Pros mentioned:Ease of use
Google nest hub easy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Google nest hub easy to use, but less major apps to support this device
I would recommend this to a friendBrand response from Nest Support
Posted .Hi game, thanks for sending in your feedback. We're sorry to learn that your experience with your Nest Hub (2nd gen) has been less than ideal. We understand your concern with the apps your device supports and know that your feedback on it will be relayed to the right team for future improvements. If you have additional questions please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Buggy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work. If you look I up, google home in general is super buggy. Why they can’t do just basic testing is beyond me
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hey there, CaitlinC. We’re sorry your experience with the Nest Hub (2nd Gen) hasn’t been the best. A quick reboot will normally resolve several issues — here’s how:
1. Make sure your mobile device or tablet is linked to the same account as your speaker.
2. Open the Google Home app.
3. Tap and hold your device's tile.
4. At the top right, tap Settings, then More, and then Reboot.
If you need any additional support, reach out to us here: https://support.google.com/googlenest/gethelp?
All good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All good as expected..............................
I would recommend this to a friendNest hub
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for photo slideshow, calls, controlling all things smart.
I would recommend this to a friend