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Customer reviews

Rating 4.7 out of 5 stars with 5054 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers appreciate the Nest Hub 2nd Gen for its ease of use, sound quality, and ideal screen size, especially for bedside use. The Google Assistant integration, reasonable price, and sleep tracking capabilities are also well-received. However, some customers have noted the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users mentioned compatibility issues with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 5,054 reviews
  • Rated 4 out of 5 stars

    Cool Little Dude but needs consistent calendar!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've bought a few of these as gifts for my parents and relatives and they're pretty neat little devices. However, I've never set them up myself until recently and I was kind of annoyed to discover that there is no way to set the device to display a calendar consistently. For instance, you always have to say something like "Ok Google, show me my calendar" instead of having the daily calendar as a screensaver. This is a major oversight in my opinion since it seems like an obvious feature, but if you don't care about that functionality then I'm sure it won't bother you.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Monitor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can work or program your thermostat through this terminal easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tablet to have in the kitchen. Let’s me monitor all the cameras I have in my house and plays music while I’m cooking

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great sale price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sale price, puts it above buying a nest mini, and you get the screen. Wish it had more native app support, but if you have a Google home setup, this is a must

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Tommunist, we appreciate you sharing your feedback about Nest Hub (2nd Gen). Google has long been focused on delivering quality products to our customers. Our team is working on bringing full functionality to the Google Home app, to have a seamless integration with other Google and Nest products.

      If you need help, you can always contact our support team. Feel free to call us anytime using this link: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Perfect gift for my mom

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom loved the gift for viewing the family photo gallery, date and time, weather and control the lights of her bedroom.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    is amazing for .y 5 year old girl thanks u so much

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    super switch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this device I just tell it to turn on my smart plug and ti does no more hunting for that switch under the cabinet.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Hub

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for me and the price was well worth the wait.controls my shark vacuum and security cameras without any problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Hub

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nest HUB is perfect. I use it to communicate with my mom. Its voice activated so it works extremely well for her. She can just say the command and it works flawlessly. I had to set it up for her but now.... she is learning more function day by day. I highly recommend this to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to go with our Google products. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the Hub. Sets up easy and extremely easy to control. Three of them now replacing Google speakers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Geat Google product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I now have four of these devices in the house. It's best where you need to have a display if you have the Google Nest doorbell, or want to also use the display as a clock or a digital picture frame, or want to be able to see items rather than just hearing them, such as the 7 day weather outlook. If you have the Google Nest thermostat, you can see what temperature settings you have set if your phone/app isnt near. I highly recommend. I prefer the Google products to Amazon.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Great screen, app issues?

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for the home office. Great screen but the apps did not seem full function. Netflix only showed featured. Could not find my movies I was watching. Could have been a me issue though.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi ShaunK, thanks for sharing your experience. We’re sorry to hear that Nest Hub(2nd gen) didn’t meet your expectations. We value your feedback as we are always working to improve our products and services. If you need assistance. Our support team is always here to help. Feel free to contact our support team here: https://support.google.com/googlenest/gethelp madebygoogle

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cool features

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really easy to use and cool features. Don't know why we waited so long to get one of these.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great for having all your google home apps available on a screen. I use it in the kitchen for recipes and I cast tv shows and other pod cast to it. Wish I could video chat though.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, thanks for sharing your experience with us. It's awesome that you liked Nest Hub (2nd Gen). We'd like to help you get the most out of your Nest Hub. You can learn all the features by checking out this help page: https://support.google.com/googlenest/topic/7195269

      We'd be happy to walk you through all the features if you need further help. Our support team is always available for your support needs here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Central to my Google smart home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this when I converted from Amazon tom Google. One reason for the switch was the ease of making my home smarter. This Hub enables that.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small and very useful device with decent speakers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Google has me hearing voices

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent enough, but all of these Google products go off my themselves, but creepy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great. I used it as a voice control method of turning on music, turn on/off light around the house, taking notes when I need or having information readily available at nearly any time. I know that there's an extended function to control a nest thermostat which i'm looking forward to use it with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Responsive clear display - plays well with Samsung Smarthub and associated devices

    I would recommend this to a friend