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Customer reviews

Rating 4.7 out of 5 stars with 5054 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers appreciate the Nest Hub 2nd Gen for its ease of use, sound quality, and ideal screen size, especially for bedside use. The Google Assistant integration, reasonable price, and sleep tracking capabilities are also well-received. However, some customers have noted the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users mentioned compatibility issues with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 5,054 reviews
  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product should have bought it along time ago.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sleep detection doesn’t work with family members!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I set it up. Tried to use it for my wife however it keeps going to my account instead of hers. So the only way I can think of is to reformat it and have her Google account set it up and add it to the house. But not sure how that works. If Google would just realize more people use their products than one person that would be fantastic *cough Google TV cough* Instead of waiting for a software feature to drop it should be part of the development. Anyway other than the slow UI it’s pretty good. Does what I need it to do.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi LinsHawk, thank you for choosing Nest Hub(2nd gen) for your home. We can see that you're experiencing some difficulties with managing your accounts with the device. You can use multiple accounts at once on your Google Assistant devices. You may need to turn on Voice Match or Face Match for your primary account to access personal results. If you need further assistance or have additional questions, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Yay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty helpful, it is very easy to use and install.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it- we put ours in the living room so we can hear doorbells when we don’t have phones nearby

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE MINE!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my google nest hub! I still use it to this day! Specially with having a toddler! its so convenient!! I have mine in my kitchen and I play shows for my toddler while cooking or we'll call grandma on video! listen to music or even look up recipe's. You can use it for anything! If I could, I would have one in every room.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great Hardware; Subpar Software

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hardware is reliable and the speaker is decent. Software can use a lot of work. Google has been neglecting their Home ecosystem for many years. Some software issues: - does not consistently respond the same commands - had to attempt to re-add accessories to Google Home

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    Hey Google!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect addition to our google products! Kids love to ask google questions and play daily games.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    They're listening

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size screen. Sometimes she's smart sometimes not. No more kitchen timers for me!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    They're listening

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size screen. Sometimes she's smart sometimes not. No more kitchen timers for me!

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Shopbb, thanks for posting your feedback. We’re glad to hear that you find Nest Hub (2nd Gen) great. We value your feedback and your satisfaction is what drives us in improving our products and services. If you need help with your devices, you can always contact our support team. We’d be happy to help here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Google

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great product for a great price and I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very useful gadget

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hub is awesome, keeps me entertained and at night, monitors my sleep.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great nightstand assistant

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing for a nightstand assistant it does just about everything

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked it. Easy to use. Have been using it in my kitchen and it is very comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    Great Nest hub!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Nest hub that control all my home Nest products!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Literally perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly. What more could you ask for?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First step to a smarter house

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! It was the first purchase to a smart apartment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do my research before I buy anything electronic, this product doesn't disappoint. The better part, is the amazing service I get from buying all my technology at Best buy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    It does good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does way better than older generations, when the room would get loud the previous generation would not pick us up this one does great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Google hub second generation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, love the sleep cycle. It's good reminders, alarms, web info, traffic, music, photos, lights and temperature.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    EASY TO USE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great interactive hub. Very user friendly and up to date with features and information.

    I would recommend this to a friend