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Customer reviews

Rating 4.7 out of 5 stars with 5057 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers appreciate the Nest Hub 2nd Gen for its ease of use, sound quality, and ideal screen size, especially for bedside use. The Google Assistant integration, reasonable price, and sleep tracking capabilities are also well-received. However, some customers have noted the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users mentioned compatibility issues with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 134 Showing 2,661-2,680 of 5,057 reviews
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! I was a great upgrade from the mini nest I had.

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 4 out of 5 stars

    Best, buy's bribing me to get points for this revi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's pretty cool. I wish it had a camera grab riding this to get Best buy points

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but could be better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good for what it is. Software on the google home needs updating its a bit slower than I expected in 2022.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great addition to our counter top .Nice to have a screen ...

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Display

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works extremely well. Great size for a desk in office

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes live easier

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve tired to make my house as smart house as possible. I have a hub in each bedroom and in the kitchen. I have Nest Cameras, Doorbell and Nest Protect, so it all integrates very well. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this google product Gonna have to buy 5 more

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the first one for our wonderful daughter and our wonderful son in law. They love it. So we had to get us one too. Cause it works with our android phones and its a google product. Which we love too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needs to let you personalize more

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this to use in my office-it has been responsive and excellent quality and value. The only thing I wish I could do is customize my lock screen with what I want to see on there vs the limited offerings that google has. I also am never interested in games that pop up on there as I am not a gamer. So, the only real missing feature to this device is more personalized customization.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Nicole38, we truly appreciate your feedback on the Nest Hub (2nd gen). We hear you, and we understand that having more options to personalize customization on the lock screen can be ideal for you. We’d be happy to share this information with the right team for future improvements. Meanwhile, we hope you’re making the most out of the Nest Hub features. And if you encounter any challenges with using the Nest display effectively, simply let us know and we’d be happy to provide you with services and assistance, here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Convenient Access

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick access to often used phone features without having to open phone. I like that. I like that a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lot of improvement sound is way better and more intuitive

    I would recommend this to a friend
  • Cons mentioned:
    Camera

    Rated 4 out of 5 stars

    Amazing product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This google home was an amazing purchase, only drawback is it has no camera

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there Pika, thanks for choosing Nest Hub (2nd Gen). We're glad to hear that you found it as an amazing purchase. We value your feedback and we'll certainly look into the camera feature that you would like to add to the Nest Hub (2nd Gen). We're always on the lookout for ways that can help us keep improving our products and we'll make sure to pass along this information to our product team. We're also hoping you keep an eye on our blog site where we announce the latest features and product offerings here: https://blog.google/

      If you're still looking for a smart display with a built-in camera, you may want to have a peak at our Google Nest Hub Max here: https://support.google.com/googlenest/answer/9334359

      For any other support needs, please feel free to reach out to our support team by visiting us here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Fantastic addition to the kitchen counter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect counter tablet if you use google home, nest, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Same as google home

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its alright. Unless you plan on using it every day I would just stick to a google home as it does the same stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    never be alone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    thia is my best friend. when im home alone shes still there to keep me occupies with reminders and to help me with my grocery list!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    I love my google nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just loved it. Great quality and very good price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice work! Well done product! Will recommend friends to buy it.

    I would recommend this to a friend
  • Cons mentioned:
    Camera

    Rated 4 out of 5 stars

    great product - glorified speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just disappointed this one doesn't have a camera in it..

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Most Have

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first time owning one and I really like this product!

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love mine! It works amazing with my google door bell!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nest hub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a good product , we use in the kitchen and it’s great

    I would recommend this to a friend