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Customer reviews

Rating 4.7 out of 5 stars with 5057 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers appreciate the Nest Hub 2nd Gen for its ease of use, sound quality, and ideal screen size, especially for bedside use. The Google Assistant integration, reasonable price, and sleep tracking capabilities are also well-received. However, some customers have noted the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users mentioned compatibility issues with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 135 Showing 2,681-2,700 of 5,057 reviews
  • Rated 4 out of 5 stars

    Google Smart Hub

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like it. This is my first entry into the smart home google ecosystem. I really enjoy using it. I especially like that there is no camera on it. The sleep sensing calibration takes some work to set up correctly. If you tend to move through the night or get up to use the restroom, it appears to stop tracking your sleep and thinks you’ve woken up and walked away.

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    Get buy for $$$

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best addition to the new home wife and i both love it

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Voice Assistant Volume. Super Loud.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only real complaint, Is that you can not adjust the assistant voice volume separate from anything else. Thus, if you have your music at 100% on your blue tooth speakers, and ask Google to do something... the voice assistant will boom out at 500% volume. The screen is a little laggy when moving around it with your finger using the touch. but whatever at that, it's only $100. Cheap tablet pretty much.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Bryan, thanks for taking the time to share your feedback and for letting us know of the screen issue of your Nest Hub. Adding volume control for the Assistant voice will be a great feature for Nest Hub devices. If the touchscreen responsiveness has somewhat become laggy, you can perform a factory data reset on your Nest Hub . See this help page article on the step by step guide on how to do it:  https://support.google.com/googlenest/answer/7073477

      We're always working to improve our products and services, and your feedback goes a long way. If you need further assistance or if you have any questions with your Nest Hub, feel free to reach out to our support team here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    Cool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great I bought it when was on sale great deal works good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soft lights and soothing sounds

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my wife. This thing has been more handy than i thought. Rain sounds for white noise is surprisingly nice. The soft light to show the time is great. It does not Bother my eyes at all early in the morning.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for elders

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for elders. Perfect tech companion with easy setup!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nest hub 7" is good. We like asking it questions.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays music loud, connects apple music and netlfix.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any one can use it to make life more simpler hands free.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    google video nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the device works excellently and has been a great help .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Had for 2 years

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great at first but noticed after a year or so, Google would randomly listen in on my family conversations and try to search what we were talking about (it still does, plus durning these listen in's, we never once said its name like "Google" or "Hey Google"). I swear am not a conspiracies but it does freak me out and maybe its just a glitch in its system. I dont know. So now, when we do need it; we have to unmute it with the manual mute button on its back. Since we use the button often, I feel like it defeats the purpose of having the Google Hub because if I need something I have to walk across a room or rooms to unmute it and then remute it, so it doesn't keep trying to search random parts of our conversations. So I hope its just my system and not all of the Google Hubs because I have always favor Google items till this incident...

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, Wind. We're sorry that you had an unsettling experience with your Google Nest Hub (2nd gen). We take your concerns about privacy very seriously and understand how frustrating it must be.

      We want to assure you that Google Nest devices are designed with privacy in mind. They have built-in safeguards to prevent unintentional activation and to protect your privacy.

      We value your feedback and appreciate you bringing this issue to our attention. We are committed to providing our users with a secure and private experience. To better understand your concerns and provide effective assistance in improving the performance of your device, we recommend reaching out to our dedicated team of specialists and help us with providing your detailed feedback on the issue. This will be instrumental in our efforts to optimize the device's functionality for you. Please contact us on our Google Help page for immediate support here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Yet another useful device from google

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good display and decent smart device for day to day use.

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    Nest Hub 7

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Product really loved it must buy it!!!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well most of the time but sometimes wireless disconnecting

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Home nest

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Got this on sale. Great buy for smart home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very useful and elegant

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted this to have a touch screen to control my Hue lights. After some initial configuration hassles, it works very well. Furthermore, I love that it has a function to display pictures while not in use.

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    Display

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. It helps with my day to day activities.

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our google home device. Ready for the next model

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart home display

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from the Home Hub. I love that we can make video calls on it to my husband, who works away from home for long periods and the kids can see him. My husband and I also love the ability to check in on the camera to see what's happening if we aren't home or if we are outside doing yard work and the kids are inside playing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What you would expect. Works great and looks good.

    I would recommend this to a friend