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Customer reviews

Rating 4.7 out of 5 stars with 5057 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers appreciate the Nest Hub 2nd Gen for its ease of use, sound quality, and ideal screen size, especially for bedside use. The Google Assistant integration, reasonable price, and sleep tracking capabilities are also well-received. However, some customers have noted the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users mentioned compatibility issues with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 139 Showing 2,761-2,780 of 5,057 reviews
  • Cons mentioned:
    Responsiveness

    Rated 4 out of 5 stars

    A little small

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a good product, just small and kinda laggy

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, Jack. Thank you for choosing Nest Hub(2nd gen). We're glad that you're having a great time with the device and appreciate your feedback. It's important to us that we provide you with the best help possible in identifying the cause of the lag and improve the performance of the device. Please don't hesitate to reach us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Get the Max

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought right before the Max version ame out. Watch a lot of TV on it, so would recommend going up in size.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Satisfied with the purchase.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price. Easy to setup. sound quality is okay.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I expected, sounds good and screen its nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. It connected to my nest cameras with no issues. I simply have to say show me front camera and it looks clear with awesome volume. Would def recommend to anyone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Home Control

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the Nest Hub for my office so I can control my house from my desk. It works pretty good. Sometimes the screen isn't super responsive, but I can get over that. Plus it looks great on my desk. I did have some trouble setting up initially, but it works well enough.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, RachelD. Thank you for choosing Nest Hub (2nd gen). We're glad to hear that the device has been awesome for your setup. We'd like to know more details about your experience with the screen's responsiveness so we can help find ways in improving the overall performance of the device. Please reach out to our team of specialists by visiting our Google Help 'Contact Us' page here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Google

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart display with good voice recognition, can watch youtube, play music and play simple game.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must for a Google Smart Home

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great that I can see what I'm requesting from Google. I love how the Google Nest doorbell camera can be seen on it too. My favorite display is the clock with the weather. It's all I need. Great product!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very easy to use and good for music.........

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and amazing product to use. Worth a purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nest hub a good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Really thought out and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good chose

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it we use it to listing to music always.Sound good

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    Love this product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product, have 2 already and needed 1 more.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smart Hub

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice device to have to use and it is easy to setup.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Hub for google stuff

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I is ok to use, and easy to set up. One thing I don’t like it only shows 1 camera at one time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best value for Hub with a tablet.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 2 years old baby love it. Energy effecient and this is the way my little boy what his cocomelon. And atvthe same time it tells you weather, news and do a lot of home automation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to the Google Home ecosystem. We have two - one in the kitchen and one in the bedroom. Love the nighttime clock mode. I wish it was “smart” enough to quietly respond to commands that are whispered. That’s one advantage to the Amazon Echo product line

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great product glad I got it would recommend it a great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved the Nest Hub!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was given as a birthday gift for my niece. She absolutely loved it and had considered buying one for herself, so she was absolutely thrilled to have received the Nest Hub as a gift!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A Step Up from Alexa for Sure

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast Response and sleek design. I really enjoy the look and feel of the device, and the color choices. I moved from Alexa devices to google and so far so good. The only issue is the voice recognition is still a struggle. It doesn't always hear me and if I saw owl lamp it reads as all lamps and turns all lights on or off, which is quite annoying. But considering Alexa did the same thing, it is an upgrade, and the speed and design is a definite upgrade.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi RRP1988, thanks for sharing your feedback. We’re glad that you enjoy your Nest Hub. We’re sorry to hear that it struggles with voice recognition.

      Retraining your Nest Mini with the Voice Match may help, especially if you have other family members sharing your Nest Mini. You can try these outlined steps:
      - Open the Google Home app on your mobile phone or tablet.
      - At the top right, tap your account.
      - Verify that the Google Account shown is the one linked to your speaker or display. To switch accounts, tap another account or Add another account.
      - Tap Assistant settings > Voice match > Add devices.
      - Make sure any devices you want to link your voice to are checked.
      - Tap Next, I agree.
      - Follow the in-app steps.
      - To get your personal information, you must turn on Personal results.
      - Tap I agree and proceed with the Voice match setup.
      - To invite others to set up Voice Match for tailored results, tap Invite, choose your communication method, and send the invite. To skip this step, tap No, thanks.

      For further assistance, you can reach out to our support team here: https://support.google.com/googlenest/gethelp Nest