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Customer reviews

Rating 4.7 out of 5 stars with 5057 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers appreciate the Nest Hub 2nd Gen for its ease of use, sound quality, and ideal screen size, especially for bedside use. The Google Assistant integration, reasonable price, and sleep tracking capabilities are also well-received. However, some customers have noted the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users mentioned compatibility issues with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 141 Showing 2,801-2,820 of 5,057 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked a lot this device because it works for many things and super fast

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good stuff!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly, screen is a bit smaller than ideal

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great for Smart Home!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound, useful for watching small videos or having time/google assistant nearby.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice upgrade to the previous hub I owned. Still have to learn all the new features.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Frugal Shopper

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price but it was little difficult for my mom to hook up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great with google nest cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my brother in law and he loved it! He recently purchased the google nest cameras & he has found it super useful!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Try it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I love it!!?I gave only 4*cause I STILL haven’t the opportunity to read instructions & go over everything.. it has a lot of functions & I need to know/learn how to operate those functions. Purchased mine on sell!! Can’t say how easy it is to use just yet..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stop emailing me to post a review every 2 days

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. Only posting because I am sick of the emails constantly reminding me to review. Also, minimum # of characters I have to post in order to stop the emails? Really BB?

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good display

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Used to mainly watch nest cameras. Recommend if you use other google/nest products

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Kitchen helper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and great for minor video and audio needs in the kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good addition to our smart home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m typically a apple guy and will never give up my Siri and home pod but, admitted;y, this device does everything in one. Check the nest door bell or porch camera, no problem. I like that I can even watch any tv channel—YouTube tv—on it. Good product

    I would recommend this to a friend
  • Cons mentioned:
    Response time

    Rated 3 out of 5 stars

    Google Home Screen

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok I liked it at first but now when I say hey google it’s very slow

    I would recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Thanks for reaching out about your Nest Hub (2nd gen), BradenR. We’re sorry to hear you're having problems with the device slowing down. Here’s some troubleshooting steps to get your device running like new again.

      Reboot your display:
      1. Open the Google Home app.
      2. Tap and hold your device's tile.
      3. At the top right, tap Settings > More > Reboot.

      As a last resort, you can factory reset:
      1. On the back of Nest Hub, press and hold both volume buttons together for about 10 seconds. Your Nest Hub will let you know that it's resetting.

      Don’t hesitate to reach out to us anytime: https://support.google.com/googlenest/gethelp? Nest

  • Pros mentioned:
    Google assistant

    Rated 4 out of 5 stars

    Useful and easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item works well with the smart devices in my home and is useful as a central controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice and controls all of my connected devices. Also, its an amazing photo frame. It cycles through many great memories of me and my family. Love this device, may get the Hub max soon.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to set up & use

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great as a picture frame. Set up was easy. Entertainment options are good as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our smart display. All the same features as the best hub, but we can also watch some tv (mainly local news or sports in the kitchen while making dinner) and use it as a digital photo album. It is also a hit at holiday parties as we have bought as a gift to others.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this. My whole home is smart Google and this was quite and enhancement.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good microphone!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t provide my sleep data. Although it can be because of the way I sleep. But overall product is good with great microphone quality. It literally can understand what I am nearly whispering sometime. Good thing if you are looking for a smart home! It works well with my other smart devices e.g. smart bulbs, chromecast. The screen is quiet useless to me since I don’t really use it, rather I use chromecast.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Muiz, we’re grateful to have your feedback on Nest Hub(2nd gen), and we’re glad that it works well with your other smart devices. But we’re sorry to hear that it can’t provide your sleep data, and that you don’t really use the screen as a display.

      For your sleep summary to appear on your Nest Hub (2nd gen), you’ll need to allow personal results and proactive health & fitness results on your display. Web & App Activity also needs to be turned on in your Google account. To receive answers from Google Assistant related to your sleep information, personal results and Voice Match need to be on. Check this link to learn more: https://support.google.com/googlenest/answer/10357289

      Nest Hub (2nd gen)’s Sleep Sensing feature is only able to track a single person’s sleep and does not currently support multiple users. The Sleep Calibration step on your Nest Hub (2nd gen) helps detect how far away you are when you’re sleeping. During sleep tracking, Nest Hub pays attention to anything within the range it sets during calibration. When you calibrate your device, make sure that you’re the only person in the room, and your pets aren’t around. That way, your Nest Hub (2nd gen) can better differentiate between you and other people or pets based on your proximity to it.

      There are different ways to enjoy the Nest display found at Google Nest Help center. Or if you’d like, you can visit us anytime if you need help with any concerns around the features and performance of your Nest Hub, here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    A third display for us

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife LOES these. We already have the video chat version although we seldom use that feature. She also has a Lenovo bedside clock radio. This one was for the camp. Setup is cumbersome to network with the Home app and other products, but works great once you've wrestled through that process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. It was a gift for my daughter and she loved.

    I would recommend this to a friend