Customer Ratings & Reviews
- Model:
- GA01331-US
- SKU:
- 6450820
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the Nest Hub 2nd Gen for its ease of use, sound quality, and ideal screen size, especially for bedside use. The Google Assistant integration, reasonable price, and sleep tracking capabilities are also well-received. However, some customers have noted the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users mentioned compatibility issues with certain devices.
This summary was generated by AI based on customer reviews.
UNABLE TO ACCURATELY REVIEW DUE TO POOR DOORBELL
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Hub is only as good as it can receive the sound and video signals from the Doorbell. And, since the doorbell was not sending strong enough signals, we could not rely on either the Hub or the Doorbell to show or hear who was at the door and/or the situation on our front porch. Therefore, we cannot judge the Hub without a good functioning doorbell! It did take some effort to figure out how to use this Hub. It required repeated resets to work.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hey there, thanks for letting us know about your Nest Hub and doorbell connection. We know how helpful it is to see who's at the door on your Nest Hub.
To diagnose the issue and find the best solution for you, feel free to reach out to us at your convenience through this link: https://support.google.com/googlenest/gethelp
- Pros mentioned:Screen size
Average
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's 2021 and this device can't make sure a smooth feeling of control. If you don't plan to use it through your fingers(touch), it is great. Otherwise, I would recommend to buy the Max version.
I would recommend this to a friendBrand response from Google Team
Posted .Hi there, we appreciate you sharing a review on the Nest Hub (2nd gen). We’re sorry to learn that your experience with your Nest display is less than ideal.
Your Google Nest display screen shows a wealth of information like notifications, your weather forecast, activities, and your alarms. For most actions, you can control the screen with your hands or your voice and this link might be helpful: https://support.google.com/googlenest/answer/9137285
We’d also like to know more about your challenges and find a way to help improve your experience, you may reach out to us anytime here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Sound quality
Works good enough
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a fun device, but it's a lot slower than phones or dedicated tablets. It's great to have as a photos display and to get visuals to your Google searches rather than using a smart speaker.
I would recommend this to a friend Favorite gadget for my bedroom
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it mainly to replace my clock which is an over kill but it has so much to offer. There’s a bit learning curve but works very well.
I would recommend this to a friendAwesome unit, even monitors your sleep
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice unit, also has sleep monitor technology to monitor the quality of your sleep. Would highly recommend . I have one in each bedroom now based on getting on sale from Best Buy.
I would recommend this to a friendMeets expectations; integrations don't work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been reasonably happy with the Google Nest Hub 7. I really am enjoying monitoring my sleep patterns through the built-in sleep tracker. I've also enjoyed having bedtime and wake-up routines. I just wish I could figure out a way to have this integrate with a to-do list software - none of them work as advertised!
I would recommend this to a friendMust have
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use it in my bedroom to listen to music at nights! Best alarm and reminder
I would recommend this to a friend- Pros mentioned:Google assistant, Sound quality
Great Gift!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The display is great, speakers are loud and google assistant catches the right phrases.
I would recommend this to a friend Home helper that rocks…
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great hub for home use…great for my Nest home system as I can control the thermometer and the doorbell as well as the lock, so it’s an integral part of my home.
I would recommend this to a friendSteal of a Deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item offered waaaaay more than what I paid for. It can play videos and you can send them to the device from another connected device on the network. This is very much worth the money that I paid for it.
I would recommend this to a friendGreat addition to any room
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my sons room to double as an alarm clock plus and for the Q&As we all love. This thing does lots of cool stuff. Including watch you sleep and tell you about it if you want it too lol
I would recommend this to a friendGreat gadget from Google
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this. So useful and I plan on getting more smart home stuff to make managing my life a little easier.
I would recommend this to a friendLove It
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hey Google!! This thing is pretty awesome. I use it for many things, but mostly I stream music from different sites. I use the Bluetooth to link it to my stereo system and it works great.
I would recommend this to a friendNice design
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So much sleeker and aesthetically pleasing over older models. If u want to use in the kitchen or an area that may get dirty the outside doesn’t clean well. It’s almost a fabric texture
I would recommend this to a friend- Pros mentioned:Ease of use, Sound quality
Amazing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this thing. Its easy to set up and makes a great speaker and photoframe to boot.
I would recommend this to a friend Pretty good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I prefer google search ai over Amazon. However, I have ring cameras and they’re not compatible. Got it on sale to try it out. It’s a fine device but, not for our current camera setup. And I won’t go purchase a bunch of new cameras just for this. Plus, the nest cameras are too pricey
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi AC2300, thanks for sharing your feedback. We regret to hear that Nest Hub (2nd Gen) didn’t meet your needs.
With Google Nest Hub, it brings you visual help for any moment at home. You can use your voice to view your latest events and reminders, and control compatible smart devices such as compatible lights, cameras, thermostats, TVs, and other devices from a single dashboard. You can ask questions, and get visual, immersive answers from Google, and helpful videos from YouTube. Plus, play your favorite songs on a crystal-clear speaker, and relive your memories with Google Photos.
Your feedback is important to us, and we’ll make sure to pass along the details of your feedback to the right team as we’re always working to improve our products and services. If you need assistance, our support team is always here to help. Feel free to contact us anytime using this link: https://support.google.com/googlenest/gethelp
Hub ❤️
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product! I use this for listening and watching my favorite YouTube and podcast while cooking and working. This is my second purchase, i have one in the bedroom and living room area.
I would recommend this to a friendGoogle Nest Hub - Great Price, Awesome Apps!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have purchased this hub for $50 (Black Friday 2021 deal) to work with my Wyze Cam and they are perfectly compatible. Also, it is a great little device to act as a digital picture frame. It was a great buy!
I would recommend this to a friend- Pros mentioned:Ease of use, Screen size
Great Gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrific gifts. Compact, Comprehensive. Easy to use. Great price during the Holidays
I would recommend this to a friend Good enough
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mishears commands often and needs repeated commands. Good for simple requests
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hey there, NoelleL. We hear your concerns regarding Nest Hub (2nd Gen) not picking up your voice as often as you’d like. You can control how sensitive Google Assistant is to voice commands — here’s how:
1. Open the Google Home app.
2. At the bottom, tap Home.
3. Touch and hold your speaker or Smart Display.
4. At the top right, tap Device settings, Audio, and then “Hey Google” sensitivity.
5. Choose how sensitive you want Google Assistant to be when it responds to you.
Here’s a link with more information: https://support.google.com/assistant/answer/9712065
We’re just a click away: https://support.google.com/googlenest/gethelp