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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 5057 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers appreciate the Nest Hub 2nd Gen for its ease of use, sound quality, and ideal screen size, especially for bedside use. The Google Assistant integration, reasonable price, and sleep tracking capabilities are also well-received. However, some customers have noted the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users mentioned compatibility issues with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 157 Showing 3,121-3,140 of 5,057 reviews
  • Rated 5 out of 5 stars

    Excellent gift for any one

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe a little timing to set up at the beginning but after the 30 minutes you will be ready to go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great we enjoy it purchased to replace one I knocked off the table to the floor. It still worked but the cracked screen bothered me so got a new one. We think it is most convenient .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not eufy friendly.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eeehh, sadly returned it because its slow, the only reason i wanted was to view my Eufy camaras without using my cell phone on my bed side table and it takes sooo long to load the camaras... bit annoying to set up at first.

    I would recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Thanks for giving the Nest Hub (2nd gen) a try, Ariver. We’re sorry it wasn’t what you were expecting. Even though you returned the device, we’d like to hear more about your experience — when you get a moment, here’s a survey to share your thoughts: https://support.google.com/googlenest/gethelp? Nest

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. My wife thought it was wireless but it works that it stays in one place for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty nice looking Google Nest.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Google Nest is really nice, it looks better than The Amazon Echo, faster to respond, it has the applications already installed and the Wellness app is a plus and a must. I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, I'm really happy with the system. It was very easy to set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google/Nest

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product bought it a year ago have no complaints. I use it as an alarm clock and to check various items online. Well worth the 50 bucks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product would recommend to anyone it’s awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivers as promised.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great replacement and upgrade from older nest, which is now moved to my basement. I believe the wifi capability has improved since the last build

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice for an alarm clock

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves this thing. He uses it as his alarm clock and it’s definitely loud enough to wake him through anything, but the sounds aren’t horribly annoying either.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointing Product & Poor Support from Google

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this mainly to replace my Lenovo smart clock as my bedroom alarm clock. I do also enjoy the features to watch media from my streaming services. However, I most disappointed that just like my Lenovo smart clock, the media alarm to wake me up with a radio station does not work & only plays the default alarm tone. I've been checking the Google Nest Hub support forum periodically & this issue has been ongoing for awhile now with no solution from Google. It's disappointing that Google cannot fix a seemingly simple issue.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there bubbs, thanks for choosing our Google Nest products. We appreciate your effort in checking our forums for updates on playing your favorite radio station as a media alarm.

      We're happy to inform you that it's possible to set a radio station as your media alarm. To learn more, check out the steps on this help article: https://support.google.com/googlenest/answer/7071598

      We'd be happy to walk you through, setting up your media alarm for Nest Hub (2nd Gen). Simply reach out to our support team using this link on our help page: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Awesome Google Home Addition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome addition to my smart home! Gives a useful tool when I have my hands full.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google assistant

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my assistant and that I can watch netflix on it and find my phone, I know it does alot more and still figuring that out. Great addition to my kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Nest Hub Bedroom

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Nest Hub.....I can ask weather, temperature, distance from point a to b, it will set my alarm....I never have to touch it......Wonderful!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great hub

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The google nest is very easy to use. My kids even talk to Google all the time now and asks all kinds of questions. LOL Set up was easy as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves her nest hub. She can watch a show while cooking or make calls and of course all the nest features for weather, smart home, or music. Great buy during holiday pricing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works perfectly with all my smart home devices. Might just upgrade to max

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect replacement for our 30 yr old alarm clock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this google hub!! Great for use as an alarm clock for us in our bedroom Automatically dims at night and the choices are so great for the wake up alarm

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love our Hub!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our Hub! I actually use this one in my bedroom and put the clock on the face and use it for my alarm too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great addition to your desktop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 7" display is perfect for your desktop. Great to have as a virtual aide next to you as you work to schedule appointments, set reminders, view your calendar and so much more.

    I would recommend this to a friend