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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.7 out of 5 stars with 4977 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers commend the Nest Hub 7” Smart Touchscreen Display for its sound quality, ease of use, and convenient screen size, frequently praising its seamless setup and helpful Google Assistant integration. While some users noted occasional slow response times, the positive feedback on features like sleep tracking and smart home integration outweighs these concerns. Many appreciate the device's value for its price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 157 Showing 3,121-3,140 of 4,977 reviews
  • Rated 5 out of 5 stars

    Still a good product with an added feature

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The added sleep feature seems to be good insight after my use so far. Otherwise same product as first gen. I needed a screen for Google TV controls and dedicated my gen 1 to that.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall good hub!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the Hub, however sometimes it doesn’t recognize/listen and I have to repeat ‘HEY GOOGLE’ which is a bit frustrating but overall I really like this and I love the GE lights that connect to this and I also have my Roomba and TV connected which is nice!

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Somie, thank you for posting your review. We're sorry to hear that you're experiencing some difficulties with voice commands on your Nest Hub (2nd gen). We'd recommend that you retrain the Nest Hub to better recognize your voice. We also suggest adjusting the Hotword sensitivity as it may also be helpful with the issue. You may follow the steps below:

      Retrain Voice Match:
      - On your phone or tablet, open the Google Home app.
      - At the top right, tap your Profile picture or initial and then Assistant settings and then Voice Match.
      - Tap Teach your Assistant your voice again and then Retrain.

      Change Nest Hub's Hotword sensitivity:
      - Open your Google Home app.
      - Select your Nest Hub.
      - At the top right, tap the Settings (Gear) icon.
      - Then tap Audio.
      - Then tap "Hey Google" sensitivity and adjust the slider to make your Nest Hub more responsive to the hotword.

      If the issue still persists then we advise that you reach out to our support specialists so we can better identify the issue and help you with troubleshooting tips. You can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great google home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really happy that i bought this google home. I love using it, very helpful and easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My google hub

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very handy piece of equipment. Hey google do this and then do that! It’s a great alarm clock, and very useful in monitoring google nest cams. Very good quality!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Helpful little device

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful. The screen can get a little sluggish, and sometimes Spotify won't launch for some odd reason, saying "try again later." It's annoying, but it only happens occasionally. It resolves itself, and if it doesn't I just manually cast from my phone and it works again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    buy 1,2,3 and gift another

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I keep this by my desk and it helps assist me with all my daily functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and you can change the language for it. This is since it was bought for my in-laws and they love it so much!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera function an added bonus

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love the Google hub accessories. Love the fact that it has a camera so I can check on our dogs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My old 20 + year old alarm clock is retired.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it's great. I picked it up yesterday and set it up. I programmed my weekly alarm so far and it worked better than I expected, not to loud. I plan to test out the other features over the weekend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great nightlight

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    something else i thought i needed but its not my money so i dont care

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought mine many moons ago, this one I gave as a gift to a friend. I love mine and she loves hers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for functional screen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to have in our kitchen. Absolutely love all the features. Being able to watch Netflix while cooking dinner or meal prepping is awesome. I've gone full Nest in my house!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice size display. good value on sale. depending on your automated devices a very clever device. ability to serve as hub helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was just what i ordered. Was delivered in a timely matter. Price was perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Clock

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty Much just use it as a clock. Auto dining works great. Probably more that can be done with but if you already have a smart phone what's the point?

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Whatthe21, thanks for your feedback. We're sorry to hear that Nest Hub (2nd Gen) didn't meet your expectations.

      With the Nest Hub (2nd Gen), you can control your home, dim lights, turn on TVs, turn up the heat, and more with hands-free help from the Google Assistant. You can also entertain even more easily, view photos, stream music, read or watch the news, and more. You can also just ask or cast from your phone. You can place voice or video calls, broadcast messages around your home, add to family calendars, and more. Lastly, turn your display into a sleep guru with a Sleep Sensing subscription, Nest Hub (2nd gen) tracks when you go to bed and wake up, and how long you’ve slept. Plus it gives personalized insights and recommendations. We recommend checking all the rich features for your Nest Hub (2nd Gen) using this link: https://support.google.com/googlenest/topic/7195269

      We'd like to change your mind and provide you with a more positive experience for Nest Hub (2nd Gen). Our support team would love to answer any questions you may have in mind here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Must buy!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot operate my life with out it! Reminders, sleep monitoring, alarms, music smart device control, video calls

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value for money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent smart display for the bed rooms without any privacy concerns(!).

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great speaker

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an awesome product. I like to use it for my timmer and remiders.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great desk accessory

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly! I use it in my home office to control some of the smart home devices around the house. I have one in the living room, but it can’t hear me all the time when I’m in the office. So now I don’t have to yell anymore and it also doubles as a photo frame on my desk.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Much better than the nest mini since you can see photos and doorbell video, but kinda slow and laggy. Also the viewing angle isnt the best unless you place it at eye level. Thats one thing to keep in mind. But with the sale this was a good grab.

    I would recommend this to a friend