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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 5057 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers appreciate the Nest Hub 2nd Gen for its ease of use, sound quality, and ideal screen size, especially for bedside use. The Google Assistant integration, reasonable price, and sleep tracking capabilities are also well-received. However, some customers have noted the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users mentioned compatibility issues with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 159 Showing 3,161-3,180 of 5,057 reviews
  • Rated 4 out of 5 stars

    Helpful little device

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful. The screen can get a little sluggish, and sometimes Spotify won't launch for some odd reason, saying "try again later." It's annoying, but it only happens occasionally. It resolves itself, and if it doesn't I just manually cast from my phone and it works again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great baby monitor with nest cam

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to use as a display for my nest camera in my 4 month old sons room for when he goes to sleep so i can keep an eye on him. It works great and is very responsive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Vi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t use it as much as I thought I would. I put in kitchen while I’m in kitchen. Tried to watch videos slow load and I couldn’t get some apps to open

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, Vikd. Thank you for sharing your feedback on the Nest Hub (2nd gen). We understand that you're experiencing some lag in the device.

      Here are a few things you can do to help improve the performance of your device:

      -Make sure your device is up to date with the latest software. You can check for updates in the Settings menu.
      -Restart your device.

      You can also reach out to our dedicated team of specialists on our Google Help page for immediate support here: https://support.google.com/googlenest/gethelp Nest

  • Rated 3 out of 5 stars

    Great Speaker

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok display and the software is doesn't run smooth at all.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great Speaker

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok display and the software is doesn't run smooth at all.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, we're sorry to hear you're having some troubles with your Nest Hub (2nd gen) display. We're glad to help you get your device back on track, contact us: https://support.google.com/googlenest/gethelp?hl=en Nest

  • Rated 5 out of 5 stars

    Great from google

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very glad with my purchase, it gets me almost everything I need from the internet. Very capable and great resolution screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My google hub

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very handy piece of equipment. Hey google do this and then do that! It’s a great alarm clock, and very useful in monitoring google nest cams. Very good quality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for functional screen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to have in our kitchen. Absolutely love all the features. Being able to watch Netflix while cooking dinner or meal prepping is awesome. I've gone full Nest in my house!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, terrible for "smart" features. Purchased during Black Friday/ Holiday sale, and not even worth it at that price, let alone full price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome price on 2nd Gen Google Assistant

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product that will be the "hub" of your smart home. I find that Google Assistant is generally smart than Amazon Alexa or Apple Siri.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Mom loves it!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice product! works flawlessly with my nest doorbell, also my mom love it because she can see the family photos!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will buy again.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Serves the purpose of all in one excellent Google product.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great Value and Functionality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The footprint is quite small, which is great for the places we have the Nest Hubs. We have 2. The interface layout is good. I like being able to control the HVAC and lights from the family room and my office. The price was great too, just under $50. To boot, the screen saver images are pretty great. They add to the look of the Hub while it's inactive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Much better than the nest mini since you can see photos and doorbell video, but kinda slow and laggy. Also the viewing angle isnt the best unless you place it at eye level. Thats one thing to keep in mind. But with the sale this was a good grab.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google nest.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Wery smart, and convenient device. I got one for the gift, but left it for myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price and quick shipping on Nest Hub

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, good price. I was going to order this from Google but it would not arrive before Christmas. I got it by mail from Best Buy for the same price within a few days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great video.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A present for my brother. Make me think to switch from Alexa to Google.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good value made better by the Holiday sales

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this gift for my sister, who is starting her "smart home" journey. It was a good value and a necessary component for her home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PRODUCTIVE ENTERTAINMENT CENTER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The better of the bunch. Works near perfect. Favorite feature is able to link multiple devices when streaming music. Small glitches here and there but overall works as advertised. Routines are great too.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Tlaloc, thanks for sharing some of your favorite features you enjoy with Nest Hub (2nd Gen). Though we're glad to hear that it works well for you, we'd also like to know about the small glitches you experience. We'd like to figure out what may be causing the issue and see how we can further improve your experience with Nest Hub (2nd Gen). If you're willing, please consider visiting our support page where you can reach out to our support team: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Excellent addition to a smart home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several smart devices on my house and the Nest Hub perfectly controls them. It's voice recognition abilities are very good, and it picks up both English and Spanish.

    I would recommend this to a friend