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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 5057 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers appreciate the Nest Hub 2nd Gen for its ease of use, sound quality, and ideal screen size, especially for bedside use. The Google Assistant integration, reasonable price, and sleep tracking capabilities are also well-received. However, some customers have noted the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users mentioned compatibility issues with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 162 Showing 3,221-3,240 of 5,057 reviews
  • Rated 5 out of 5 stars

    Good present

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with Chromecast. With it, it plays Youtube video on TV after searching what I tell it. Not always it finds what I wanted, but it's a fun to try with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great as Always

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that they made different colors. It works great and i found it to be faster than last generation's hub. (I have both).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great interface/hub! Sound for music playback isn't spectacular but what do you expect from something so small?! Great buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Loved

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great smart home tool . I was debating on this and the echo show 8 and I think I’m going to go with the echo only because I have more Alexa products in my home versus google. Still a great smart home display

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Misty256, thanks for sharing your feedback. We’re glad to hear that you find Nest Hub (2nd Gen) great. We value your feedback and we’re always working to improve our products and services. If you need help, feel free to reach out to our support team. We’d be more than happy to help you here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Best buy great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived very quickly, in great condition and had availability at a good lrice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such an awesome gadget and you definitely get your moneys worth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great product for anyone who want an easy connection to music and CNN.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to see some news and follow the weather. I use like home center too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Hub

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this!!! Have a Hello doorbell and the way it interfaces is amazing!!! I do this for a living and habe recommended it to many custimers over it's competitor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this. I can use it to check my cameras, ask for a recipe and the kids love asking it about animals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still learning

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm learning Need to put contacts in Google Contacts to be more effective

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good smart display with some hiccups

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm all the way into Google's ecosystem and this thing it's been good so far but sometimes it crashes and it restarts by it's own, besides that a think this is the perfect display for anyone looking to enter to the google home experience.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Alfonso, thanks for sending in your review. We're glad that you're enjoying your experience with your Nest Hub (2nd gen). We'd like to take a better look at your issue with the restarts and crashes so we can help identify the cause and provide you with some tips that may improve your experience. Please reach out to our support team by visiting our Google Help site here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Good not great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely not as good as the Nest Hub Max but good for it's value. I thought what was lacking was the sound bar. If you can afford the nest hub max, I say go for it. The nest hub is good for the kitchen perhaps.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there MintMobile, thanks for choosing Nest Hub (2nd Gen). We're sorry to hear that Nest Hub (2nd Gen) fell short of being as good as Nest Hub Max for you.

      Our concept behind Nest Hub (2nd Gen) was to create a lower version of Nest Hub Max but offer a similar value proposition for our more budget conscious customers. A few trade offs included installing a smaller speaker set and removing the camera, hence the lower price point. However, if you have any other questions or support needs you would like us to help you with, you're welcome to contact us here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good. Haven’t had an issue after over a year of use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Convenient

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just like being able to control everything with my voice, but don't like that it's always listening.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect bedroom size!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was smaller then I thought but it definitely is worth the money. We have a Max also but this smaller one works perfect for our nightstand!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google watching you has pay offs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So cool watching YouTube videos and Netflix on this while in the kitchen. Got this as a gift to my girlfriend but I love using it maybe even more than her.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice Hub!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best hub 7 it’s a smart devise. I am so happy that I got this hub. I can control pretty much everything around my home.

    I would recommend this to a friend
  • Cons mentioned:
    Camera

    Rated 3 out of 5 stars

    Google Dou

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it but there's no camera. The family loves Google Dou

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    buy 1,2,3 and gift another

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I keep this by my desk and it helps assist me with all my daily functions.

    I would recommend this to a friend