Customer Ratings & Reviews
- Model:
- GA01331-US
- SKU:
- 6450820
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the Nest Hub 2nd Gen for its ease of use, sound quality, and ideal screen size, especially for bedside use. The Google Assistant integration, reasonable price, and sleep tracking capabilities are also well-received. However, some customers have noted the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users mentioned compatibility issues with certain devices.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Responsiveness
Where is she going to respone?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the only complaint I have is that we have two of these devices one in our bedroom and one in our family room. When you tell it a command it gets carried out, but your reply to the command comes in on the other system sometimes. Occasionally my phone will chime in an answer. But the command get carried our very well
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there Greg, thanks for letting us know the issue. We're sorry to hear that you're having some issue when giving voice commands to your Nest Hub (2nd Gen). We understand issues like this can be difficult at times, that's why we've come up with helpful ways to fix issues, like the one you're having. Here are some quick steps you can follow to address this issue:
- Update your Google app version.
- Make sure to add the same Google account to both devices.
If you still experience the same issue, you're more than welcome to contact our support team. We'll certainly do our best to help you with your support needs here: https://support.google.com/googlenest/gethelp
Kind of ok product
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not super happy with this product. I do not use the display anything other than time or temperature. Resolution is not great.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hey there, DeltaBravo19. We appreciate you for sharing your feedback on Nest Hub(2nd gen). We're sorry to hear that your experience with the device has been less than ideal. We recommend reaching out to our team of specialists so we can help you explore what else the Nest Hub(2nd gen) can do for you to improve your overall experience. Please contact us on our Google help page here: https://support.google.com/googlenest/gethelp
Best buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price and product was available. Checkout was fast.
I would recommend this to a friendGoogle Nest Hub
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a very good item highly recommend!! I love it!!!
I would recommend this to a friendLife is good
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love that I can link my flood light washer and dryer and my thermostat for voice commands
I would recommend this to a friendNice to have
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love having the device, however, there are so many various apps/setups you need to go through to do simple tasks
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there, EthL. Thank you for posting your review on Nest Hub (2nd gen). We can see that you're experiencing some difficulties with using the device. We'd like to know more details about your setup so we can help identify how to make your experience better. Our team of dedicated specialists are always standing by to lend a hand. You can reach us anytime on our Google Nest Help page for immediate support here: https://support.google.com/googlenest/gethelp
great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great product and a great addition to the other googles i have, i also like how it ties in with the camaras and i can access it
I would recommend this to a friendAnnoying.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use this often plus I have Amazon products. What bugs me about this is it dims automatically when room lights go off. I never use that feature in my phones or anywhere else And I can turn it off. Really annoying!
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Gonzo, thanks for giving us time to share your feedback on Nest Hub (2nd gen), and we're sorry to hear that it's an annoying experience for you.
Whenever your room is dark, Low-light mode will be enabled. It will be enabled regardless if Ambient EQ is on or off. When in Low-light mode, the display will either show the time or turn the screen off completely. You can adjust the settings for when to activate Low-light mode, and select what you’d like the screen to show during Low-light mode when you navigate to the Display settings on your Home app.
Also, the minimum brightness of your Nest display's screen can be adjusted in Display settings. The effect of this setting will mostly be visible when the Low-light clock shows, and enables you to make the Low-light clock dimmer or brighter, to best suit your individual preference. If you find the Low-light clock to be too dim when the room is dark, change the minimum brightness to Bright or Brighter.
If help is needed, let us know whenever you have time and we'll do our best to provide a better experience for you: https://support.google.com/googlenest/gethelp
Best Buy greatness again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent transaction. Product was described really well. I would buy from this company again Product was of great quality and I will be back for sure
I would recommend this to a friendworking as intended
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works great with our entire nest home system. 5 temperature sensors 3 cameras & no subscription required!
I would recommend this to a friendHub
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hub exceeds expectations and creates fond memories.
I would recommend this to a friendMy electronic friend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got crazy with this,is an amazing device,i really recommend it to anybody
I would recommend this to a friend- Pros mentioned:Ease of use
Looks good, helps communicate in the house
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love having this to call kids throughout the house. Like the games, and ease of use as well. Mostly just use it in the morning for weather updates. Looks nice on the counter as well.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Trickcom, we’re glad to have your feedback about your experience with using the Nest Hub (2nd gen), and we appreciate that you like some of its features. There’s a lot of ways to enjoy the Nest Hub (2nd gen). You can get an all-day help on your Nest display. With voice match, you can get your personalized events, commute info, reminders, and more. You can get rich and visual answers about recipes, local businesses, sports, and more. With home view, see and control compatible devices in one view or voice-control thousands of compatible devices, from lights and cameras to TVs and more, all from a single dashboard. You can visit this link to learn more about other things you can do with the Nest Hub (2nd gen): https://support.google.com/googlenest/topic/7195269
If you have any concerns about the Nest display, and with using its features effectively, please let us know here and we’d be happy to help: https://support.google.com/googlenest/gethelp
- Pros mentioned:Sound quality
Love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Google Nest Hubs' are awesome! I bought one for myself to take to the office. It helps me keep track of my schedule. Nothing like telling google to schedule your appointments and then getting reminded on your phone. It also has a nice speaker. Connect it to your music app of choice and play whatever, whenever.
I would recommend this to a friend Good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product and it came in sooner than expected. Works good
I would recommend this to a friendLove it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my upgrade of my Google nest. Its the best investment.
I would recommend this to a friendVery pleased
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived just as pictured and very easy to install.
I would recommend this to a friendGoogle
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter loves using it to watch shows and youtube videos
I would recommend this to a friendEcho.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these i purchased 2. I would highly recomend this. It shows the weather and you can call people on it.
I would recommend this to a friendGreat for photos
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had one for several years and I love displaying all our family pictures. One of the best features.
I would recommend this to a friend