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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.7 out of 5 stars with 4980 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers commend the Nest Hub 7” Smart Touchscreen Display for its sound quality, ease of use, and convenient screen size, frequently praising its seamless setup and helpful Google Assistant integration. While some users noted occasional slow response times, the positive feedback on features like sleep tracking and smart home integration outweighs these concerns. Many appreciate the device's value for its price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 170 Showing 3,381-3,400 of 4,980 reviews
  • Rated 3 out of 5 stars

    Not Worth Adding To Your Nest Smart Home System

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the Nest Hub to go along with Nest Cameras and other smart devices but found the interface to be clunky and it really didn't add anything to the experience. The phone app was still quicker than using the Nest Hub and most voice commands weren't recognized or led to anything useful. Can't recommend this product in its current state even while being a fan of the other Nest home products.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi BrenSda, we appreciate you for sharing your review here. We're sorry to hear that your experience with the Nest Hub(2nd gen) has been less than ideal when it comes to the interface of the device. We suggest that you retrain your Nest Hub to better recognize your voice as this may help with voice control. We also suggest adjusting the Hotword sensitivity as it may also be helpful with the issue. You may follow the steps below to help improve your experience:

      Retrain Voice Match:
      - On your phone or tablet, open the Google Home app.
      - At the top right, tap your Profile picture or initial and then Assistant settings and then Voice Match.
      - Tap Teach your Assistant your voice again and then Retrain.

      Change Nest Hub's Hotword sensitivity:
      - Open your Google Home app.
      - Select your Nest Hub.
      - At the top right, tap the Settings (Gear) icon.
      - Then tap Audio.
      - Then tap "Hey Google" sensitivity and adjust the slider to make your Nest Hub more responsive to the Hotword.

      If the issue still persists or if you've done the steps before, please don't hesitate to contact us on our Google Help site and let us help you in finding a better resolution. You can reach our help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has many different features and functions that came in very handy.The only thing i would complain is the input d elay Isometimes, but it wasnt a big problem.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Rafael, thanks for choosing our Google Nest products. We're glad to hear that you like the features and functions and that they came in handy. However, we're sorry to hear that you're having some delay issues with it. If you're willing to try, resetting Nest Hub (2nd Gen) can be helpful in fixing some issues like delays and performance lags. To reset Nest Hub, check on the back of Nest Hub, press and hold both volume buttons together for about 10 seconds. Your Nest Hub will let you know that it's resetting. You may also need to set up your other devices with Nest Hub (2nd Gen) after resetting.

      We'd like to help you further if the issue proves to be persistent. You're more than welcome to reach out to our support team here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Smart house

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart house and adt alarm video we love it in tha security room and kitchen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade from Google Home Mini

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been wanting one of these to replace my Google Home Mini, and it's been a big upgrade! I haven't had any issues! Really liking it so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    google

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Able to manage all my google devices in one place!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nana Photo hub

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this for my mom so that she can view her pictures of her great grandson and 3 great grand dogs. Also uses all the google features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm listening to music right now

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good thing to listen to music with my mom and family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect little assistant

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and I feel like I get more than I paid for.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not too bad

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good product with minimal whistles. Bang for buck product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hey Google

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great upgrade and a great bargain at a very timely period. I think the overall usages is quite fulfilling and will definitely fit my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great, i can see my little one all the time by the pictures i put as wallpaper. and great to wake me up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Screen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the screen and features. Great ability to link apps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Googler

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hey Google do the thing.. Love Google integrration

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google ecosystem is amazing

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this device, especially with the Nest Hub integration. It has become my centerpiece of smart devices in my place

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      We´re glad you loved Nest Hub (2nd Gen). If you have any further question or support needs with your device, please feel free to reach out to our support team here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Google

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice products, very good vlaue and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product. Very affordable cost for the value it brings. I highly recommend if you have other nest products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for playing music and videos

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the music and videos played on this device much better than the smaller Alexa echo show.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What now?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful in my daily planning preparations. Helps mood with ease of music request. Nice to see who's at door and approaching.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My bro love it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a gift to my brother and he love it . Best Buy always the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Smart Hub

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Hub is great. It has so many features. I don't use half of them. I do like that at night it adjusts its lighting so that it doesn't get to bright.

    I would recommend this to a friend