Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 5073 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are satisfied with the Nest Hub's ease of use, sound quality, and ideal screen size, making it suitable for various locations like a nightstand. The Google Assistant integration, reasonable price, sleep tracking, and smart home integration are also well-received features. However, some customers have expressed concerns about the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users noted compatibility issues with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 5,073 reviews
  • Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great I am using it to replace my old timer in my Kitchen I am also using it to turn on/ off my KASA light switches throughout my house They want 50 Characters, so here I go Zzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzz

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice product

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and easy to step it works really good for indoor and outdoor

    I would recommend this to a friend
  • Cons mentioned:
    Camera

    Rated 4 out of 5 stars

    No camera in Kitchen: kindofabummer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture frame and security camera viewer and nice way to turn on lights and the TV off (but not on). Been a nice little addition to the corner of the kitchen. Able to play YouTube channels but Google Assistant gets it wrong a lot. But that's not a reflection on this device. Haven't used the bed stand function to track sleep. Would be useful if I didn't buy a Lenovo Smart Clock at the same time. The sleep function of this device was not well advertised. But to track sleep patterns without wearing a watch to bed would be nice. I forget it doesn't have a camera. I tried to Duo call my wife from work on my lunch break but this device lacks a camera. Wonder why it wouldn't convert to allow her to see me but I only get Audio? That would really made it a "Smart" hub.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome gadget

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this gadget, especially the color and the functionality of it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect for Kids – Fun, Smart & Helpful!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Google Nest Hub for my kids, and it has been an absolute game-changer! The display is crisp, the sound quality is great, and the voice recognition works flawlessly. My kids love asking Google to play their favorite songs, watch fun videos, and even get help with their homework. The bedtime stories and sleep sounds are a fantastic feature, making bedtime smoother and more enjoyable. Plus, the digital photo frame brings up our favorite family memories, which they love seeing. Overall, an amazing smart home device—highly recommended for families!

    I would recommend this to a friend
  • Cons mentioned:
    Responsiveness

    Rated 5 out of 5 stars

    Good Value on Sale, But Lacking in Performance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this Nest Hub for two years, and it’s been handy for quick info, controlling smart devices, and photo display. It’s a great buy when it’s on sale, but the interface can be sluggish and the speakers sound noticeably worse than the regular Nest speakers. I am hoping Google Gemini comes to this device soon to replace Google Assistant, which can be a pain.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Great Buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have one for the living room and adding another one for the bedroom makes it easy putting notes, reminders, entertainment, etc. It’s compact and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    1st time customer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m still getting use to it. It’s a cool assistant hub that speaks to most wireless device in the home. Easy to manage that way remote on the hub or by saying “hey google”. Pros: I have enjoyed setting alarm, playing relaxing music watching YouTube directly or it being link to play request on my tv. There are many features. Cons: I purchased this as a way to view my security systems set up. One, I which it had split screens to show multiple angles. The issue I have experienced is that the live feed will freeze on the screen. I then would have to unplug it to reset. Another is that it does not stay on too long stating feed not available. So great for entertainment not as great for security purposes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was great purchase, the Nest Hub is great for listening to music, which is the main reason I got it, and I really like Google devices on general. Its easy to use and does what I need.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Google Nest Hub

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im very electronically challenged, but the set up was a breeze. If im watching a show, I can cast bring it with me to another room with the Nest. No longer have to search for soothing sounds for sleep, just ask google to play some. Get the outside weather/temp, with just a question. Tune to my favorite radio stations, with just a command. Turn the volume/lighting up/down, with just a command. Find out my sleep patterns and suggestions on how to improve it. I love it!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product!!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son and he loves it, he controls his lights, TV, etc with it. The volume in the speaker is great too, I have one in my kitchen too and is great for recipes and listening music while cooking, also I can control my security camaras and stream live from this device. I definitely recommend this item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a yes

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good but you can’t really go wrong with google it’s faster than my exoshow 5 I have it next to my bed it loads my cameras controls my smart home I like it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    New toy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this little gadget for my newly acquired smart home. Easy to install. Price was right. Some days are more challenging than others, but Google and I are finally being able to communicate. I finally figured out that he is not a mind reader. You have to be more precise with what you ask. I'm a senior citizen that is trying to enter the 21st century. So I am learning to be more patient with google as well as myself.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Google Nest Hub 2nd generation is an exceptional purchase that offers a seamless smart home experience. With its vibrant 7-inch display and sleek design, it effortlessly blends into any room decor. The device serves as a versatile hub, providing convenient control over various smart devices, such as lights, thermostats, and cameras, through simple voice commands. The audio quality of the Google Nest Hub 2nd gen is impressive, delivering clear and balanced sound for music, videos, and voice calls. Its integration with popular streaming platforms like YouTube and Spotify makes it a fantastic entertainment companion. The ambient EQ feature adjusts the screen's brightness and color temperature according to the room's lighting conditions, ensuring a comfortable viewing experience. Another standout feature is its built-in Google Assistant, which responds quickly and accurately to queries and commands, providing valuable information and performing tasks effortlessly. The device also doubles as a digital photo frame, displaying your cherished memories when not in use. Overall, the Google Nest Hub 2nd generation is an excellent addition to any smart home setup, offering convenience, versatility, and exceptional functionality in a stylish package.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great addition to my kitchen

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Neat Smart Display with Google Assistant and I am absolutely thrilled with it! It is incredibly easy to set up and use, and the voice recognition is spot on. The display is bright and clear and the sound quality is good enough. I love being able to ask Google questions and get answers right away. It's also the perfect little jukebox when paired with YouTube Music.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google nest

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for controlling tv and smart lights works better then Amazon Alexa because you can play YouTube music on it!

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant, Sound quality

    Rated 3 out of 5 stars

    Not the fanciest, or the fastest.... but decent??

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For context, let me be clear that I've never before owned or used a smart home hub device with a display so my experience with this product marks my first time. Here are my take-aways: First, Google assistant is responsive via voice and after using for about a week I can say this little guy picked up what I was saying accurately about 9/10 times or more. For whatever reason, Google devices tend to work more reliably with my hue lights than Apple's HomeKit or using other 3rd party apps, so that was solid as well. Also, this little thing is surprisingly decent for watching a quick YouTube video at my office desk or catching the news headlines during downtime. All good things, but here's where things fall apart: There's only limited app support so what you've got in the latest update is it. While I'm happy this thing has Netflix and Spotify, it'd sure be nice if it had at least 2 or 3 more mainstream options for streaming video. The real kicker for me though, is that I can't believe Android people put up with these interface issues and poor user experience. The system looks dated and its laggy as all heck - it feels like this thing is running with a 5 year old (or older) chip inside of it! Don't even bother using your finger or the gestures as the lag will frustrate you into just giving up and using your voice instead. I'm legitimately surprised that this is Google's gen2 "Nest hub" experience. I seriously expected more. All of that said, the sound quality is tolerable and the fact that this one will play video at all while I've been told the larger one doesn't is mind-boggling, so that's a plus. Am I satisfied with it? I guess so... but I don't think I'd ever pay full price or buy a second one without Google making improvements. Yes, yes, I understand this is the hub doing the most at its price range but the truth (for me) is that the Christmas sale price is what made it worth it for me and I couldn't see myself spending full retail for something this clunky and half-baked. It's like someone at Google had great ideas about life with ambient computers helping us and then outfitted said computers with gen1 Android processors and cheap parts. Not an ideal experience, seriously.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there KirkDouglasSD, thanks for choosing Google Nest products. We're sorry to hear about your disappointing experience with the interface and performance issues with Nest Hub.

      Resetting Nest Hub may be helpful with the performance issue you are experiencing. This process will erase all data and you may need to set it up again. To reset, check on the back of Nest Hub, press and hold both volume buttons together for about 10 seconds. Your Nest Hub will let you know that it's resetting.

      We value your feedback and we'll certainly pass this along to our product team since we're always on the lookout for opportunities that will help us improve our products and services. If you still experience the same issue even after resetting Nest Hub, we recommend reaching out to our support team for further troubleshooting and isolation. You may contact us here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Small Screen, Big Performance

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of these to pair with my new Nest Doorbell, among other tasks. It paired easily with the doorbell and lights, and it also serves as a great entertainment option on my own or with guests. The small screen produces an excellent picture and the sound quality is very good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Google device

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and looks good in my space. Has a nice sound too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great home addition

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Google Nest Hub (2nd Gen) is a fantastic smart display for any home. It’s compact, stylish, and works seamlessly with Google Assistant for controlling smart devices, playing music, or displaying photos. The sleep tracking feature is a nice bonus, especially for bedside use. While the sound quality is decent for its size, it lacks a camera for video calls, which may be a downside for some. Overall, it’s a great addition for those looking to enhance their smart home setup without taking up much space.

    I would recommend this to a friend