Customer Ratings & Reviews
- Model:
- GA01331-US
- |
- SKU:
- 6450820
Customer reviews
Rating 4.7 out of 5 stars with 5014 reviews
(5,014 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the Nest Hub 2nd Gen for its ease of use, sound quality, and ideal screen size, especially for bedside use. The Google Assistant integration, reasonable price, and sleep tracking capabilities are also well-received. However, some customers have noted the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users mentioned compatibility issues with certain devices.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound qualityCons mentioned:Responsiveness
Rated 3 out of 5 stars
Google needs to fix their firmware.........
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have approximately three of these, I like the screen and the ability to play my security camera output over them (wifi cameras). The price for these was much higher, fifty is about right if you ask me. For the first few years I had my network this worked flawlessly but recently google lost a patent infringement lawsuit over their speaker functions and has had to disable those functions in everything. Google is not doing a good job with those firmware updates on this device, several times a day the device gets very slow responding, stops responding, claims it can't access the internet or just gives constant "something went wrong" responses. It happens on all of these units that I have - I don't blame my router but I suppose it could be part of the issue. I'm hoping that google gets their heads out of the dark places and fixes all that but I think the customers are going to need to make more of an uproar because they don't seem to be in a hurry it's probably a huge job. For the moment, my lenovo smart clocks are pretty much running things in my house because they are not currently having the issues this unit is. I also have a couple of the google smart speakers which are also having issues for the same reason. If you are using a google pixel phone and find your google devices are complaining about updates but won't update then you need to run home from a non pixel device (I used an old samsung tablet) this is a current problem that google knows about but has not yet fixed thankfully it only happens with older devices that need a major update because they have not been online for a long period.
This review is from Nest Hub 7” Smart Touchscreen Display with Google Assistant (2nd Gen) - Charcoal
I would recommend this to a friendBrand response from Nest Support
Posted .Hi suem, thanks for sharing the details of your feedback on Nest Hub (2nd gen). We’re sorry to learn of your poor experience with its performance and functionality. We can imagine how frustrating it can be to have all these issues at once, and this is not the kind of user journey we want to share with you. Since other non-Google devices work without any issues, we’d like to investigate for other reasons why the Google ecosystem is behaving differently. You may contact us at your earliest convenience here for real time services and assistance: https://support.google.com/googlenest/gethelp
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Good purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for my mom for Mother’s Day. She likes it. The male voice was a nice change from Alexa. The antenna is good enough to reach her fav radio station that is 100 miles away and the screen is beautiful. We’ve experienced one of the software issues that worried me when considering it but then again we’re not doing anything complex on it. Nice also that logging into it via google account means it’s much better at suggesting music she likes because of her watch history on YouTube.
I would recommend this to a friend - Pros mentioned:Ease of use, Sound quality
Rated 5 out of 5 stars
THE BEST!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think it is one of the best gadgets I've ever had. I have been looking for a speaker but also I want my favorite pictures to display. I love how I can just say whatever I want like turning on my lights or setting my alarm and even playing for Spotify!
This review is from Nest Hub 7” Smart Touchscreen Display with Google Assistant (2nd Gen) - Charcoal
I would recommend this to a friend - Pros mentioned:Screen size, Sound quality
Rated 5 out of 5 stars
Perfect Replacement for Amazon Devices
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I must say, for the cyber deal of $49 each, i was able to get 2 for 1. Previously has echo show 5s. This blows it out of the water! Bigger, clearer screen. Sounds pretty amazing, considering its size! There is sooo much customization as per usual with google products. So definitely make sure to go thru them all in the app. Highly recommend!
This review is from Nest Hub 7” Smart Touchscreen Display with Google Assistant (2nd Gen) - Charcoal
I would recommend this to a friend - Pros mentioned:Google assistant, Screen size
Rated 5 out of 5 stars
Great Home Assistant
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great home assistant. The new features for this assistant makes this unit a must have for any home. The reminders are great and the device is small enough to place anywhere in the home. The 2nd generation features makes this unit a great addition to your automated home features, from security to managing additional appliances all linked into iOT.
This review is from Nest Hub 7” Smart Touchscreen Display with Google Assistant (2nd Gen) - Mist
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Love this speaker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Such a great device!! Love the color, and the style looks very classy. Perfect for what I wanted in my kitchen. The volume is perfect and sound quality is amazing. Love that there’s pictures and it easy to use. Overall very happy with this purchase and I’d buy it again.
This review is from Nest Hub 2nd Gen - 7" Smart Home Display with Google Assistant - Sand
I would recommend this to a friend - Pros mentioned:Ease of use, Sound quality
Rated 5 out of 5 stars
Completes the entire home experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My whole house is set up with google and having a small monitor in the kitchen or by the night stand or on the bathroom counter. Can easily say “Hey Google, Good morning.” And the device will play and some times show you bideo of news highlights and more. Or you can program your own phrases as well like Coffee Time or Sock on the door knob… lol
I would recommend this to a friend Rated 5 out of 5 stars
Love it! Should be a standard for any homeowner
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great For the Kitchen, Family loves to settle arguments by “hey google” . Have all my home security cameras available to look at anytime, music, recipes, weather, reminders. And my favorite part is how i have it set up to recognize our faces and voices when using so everyones experience is personalized.
I would recommend this to a friend- Pros mentioned:PriceCons mentioned:Response time
Rated 3 out of 5 stars
Decent but not great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to love this, but I just can’t. The response time is slow when asking it to do something. Very limited streaming apps for tv. Home automation is OK and easy to link, but I think the echo show out does this device in many areas. Also based on it’s limitations the price point seems to high. $79.99 would be a better price point and if it was i’d probably look past some of its deficiencies, but at $99.99 there are better options from competitors.
This review is from Nest Hub 7” Smart Touchscreen Display with Google Assistant (2nd Gen) - Charcoal
No, I would not recommend this to a friendBrand response from Google Nest Support
Posted .Thanks for your feedback on the Nest Hub (2nd gen), Mikeed704. We’re sorry that it didn’t work out for you — we’d like to learn more about your experience, so when you have a moment, here’s a survey: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG
- Pros mentioned:Screen size, Sound quality
Rated 5 out of 5 stars
Very convenient!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! I put it in my kitchen so I can listen to music or watch my shows while cooking. It has good sound and I love that you can put a photo album to show while idle. It controls my lights and tv also so it’s very convenient. Good sized screen also.
This review is from Nest Hub 7” Smart Touchscreen Display with Google Assistant (2nd Gen) - Charcoal
I would recommend this to a friend - Pros mentioned:Ease of use, Screen size
Rated 4 out of 5 stars
Nest Hub Google Asst (2nd Gen)
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We haven't explored all that the Nest Hub does but so far doing exactly what we needed. We have added our Nest cameras very easily to the hub and enjoy the calendar reminders. Definitely would recommend. Need at least one more so that we can use as an intercom, you can talk to other parts of the house with another hub.
I would recommend this to a friend - Pros mentioned:Price, Sound quality
Rated 5 out of 5 stars
Great helper
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my parents to use in their new addition at our home. It is slightly smaller than the Google Hub Max that we use in our kitchen, but more importantly it is a quarter of the price. It works well as a broadcast speaker to contact us, it can be set as a medication reminder, clock and it's a great weather station.
I would recommend this to a friend - Pros mentioned:Ease of use, Screen size
Rated 5 out of 5 stars
Great little nest
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a really awesome purchase. The size is perfect to set on a end table in the living room. And it was so east to set up, to pair my smart plugs, Samsung tv's as well. It's never been easier to set my alarm clock, to check weather, news healines sport scores of my favorite teams. This was a great addition to my smart home.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Outstanding Value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One word review....Outstanding! Extremely easy to setup, remarkably good sound output, easily control song selections and volume control, surprisingly good voice recognition, on screen display of spoken words when asking for info, really good screen resolution, no unwanted ads on screen, and overall a good technical electronic for the very low price.
This review is from Nest Hub 7” Smart Touchscreen Display with Google Assistant (2nd Gen) - Charcoal
I would recommend this to a friend - Pros mentioned:Google assistant, Price
Rated 5 out of 5 stars
Hub happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought the 2 pack, one is placed in central location and the other in the master bedroom. We use this to monitor our property with nest cameras and it’s been fantastic even for my spouse who technically challenged. It offers so many great features . Great buy & price
I would recommend this to a friend Rated 5 out of 5 stars
Cameras, Videos & More!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a total of 3 in my home. This last one is for my kitchen. Not only can I see my cameras, ask questions, but I love that I can watch a step by step recipe! The cooking videos are a game changer!
This review is from Nest Hub 7” Smart Touchscreen Display with Google Assistant (2nd Gen) - Mist
I would recommend this to a friend- Pros mentioned:Screen size, Sound quality
Rated 5 out of 5 stars
Exploring the world of Smart
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am still getting used to having it around, but I love it. I ask it for recipes, play music, solve disputes, and a whole lot more. The only problem is that I have 3 of these devices and sometimes I'll ask the one in the living room something and the kitchen will answer and even the upstairs one will answer. There are so many things I have yet to explore that it is capable of doing. I have barely scratched the surface.
This review is from Nest Hub 7” Smart Touchscreen Display with Google Assistant (2nd Gen) - Charcoal
I would recommend this to a friend - Pros mentioned:Screen size, Sound quality
Rated 5 out of 5 stars
Airplane google Google nest
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product. The size is perfect for a desk because not too big or too small and the bass. It’s perfect. It sounds like a tremble machine the response super fast so
This review is from Nest Hub 7” Smart Touchscreen Display with Google Assistant (2nd Gen) - Charcoal
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
Helped with Sleeping Habits
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I originally had the 1st generation in my room. It is so helpful being able to control things around my home, listen to music, and set music alarms. I upgraded to the new version for the sleep tracking option. It does a great job tracking my sleep and pinpointing problems. It has help me make adjustments to my sleeping habits. The best part is the bass on this is so much better than the last one for listening to music. The first generation wasn't so great and I opted to an external speaker, but now it is decent enough for general listening.
This review is from Nest Hub 7” Smart Touchscreen Display with Google Assistant (2nd Gen) - Mist
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there BulbaSword, thanks for being a loyal advocate of Google Nest products. We´re glad to hear that you loved Nest Hub Max. We'd like you to know that we have a dedicated team of support specialists, ready to assist you with your support needs. Please consider contacting our team here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use, Sound quality
Rated 5 out of 5 stars
Must buy!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use it everyday as it is located in my kitchen. One of the best purchases I have made. Plays Apple Music, reads recipes and I can set an alarm while I cook.
This review is from Nest Hub 7” Smart Touchscreen Display with Google Assistant (2nd Gen) - Charcoal
I would recommend this to a friend
























