Customer Ratings & Reviews
- Model:
- GA01331-US
- SKU:
- 6450820
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers commend the Nest Hub 7” Smart Touchscreen Display for its sound quality, ease of use, and convenient screen size, frequently praising its seamless setup and helpful Google Assistant integration. While some users noted occasional slow response times, the positive feedback on features like sleep tracking and smart home integration outweighs these concerns. Many appreciate the device's value for its price point.
This summary was generated by AI based on customer reviews.
Best smart device
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Google can help you controle any smart device around the house
I would recommend this to a friendGoogle
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, works beautiful and easy setup, google is way better than the amazon echo
I would recommend this to a friendGreat place to start your smart home
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent starting point for your smart home and makes a fantastic digital photo machine.
I would recommend this to a friendGarbage
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst display in the world. 95% of the time Google cannot get what I ask it to do correctly. Then it uselessly searches for results on the web when I just asked it to spell a word! Can never turn my lights on or off when I ask it to it always can't find my device. the worst part is all devices are in my Google home app
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Mechanic, thanks for taking the time to share your feedback. We’re sorry to learn that Nest Hub (2nd Gent) isn’t working as expected.
Here are some samples on what you can ask to your Google Assistant: https://support.google.com/assistant/answer/7172842
Your feedback is important to us, and your satisfaction is what drives us in improving our products and services. If you need help, you can always reach out to our support team here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
Good quality device, but not necessary
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice quality screen, easy to set up, just doesn't seem to get much use. We have a few of these and we don't really seem to utilize or take advantage of the screen functionality. We generally only use this to set kitchen timers when cooking and to give other verbal commands. This could have been accomplished with a smaller, less expensive device with no screen.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Ramsey, we truly appreciate your feedback on Nest Hub (2nd gen), and it's unfortunate to hear that you don't seem to get much use of the screen functionality. There are different ways to enjoy the display like viewing photos, streaming your compatible security camera, playing TV shows and movies, and more. You can visit this link to learn other things you can do with the Nest Hub (2nd gen): https://support.google.com/googlenest/topic/10356591
For any challenges, questions and concerns about the Nest display and its features, we have our specialists always available at Google Nest Help page here: https://support.google.com/googlenest/gethelp
Great addition to the house
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These hubs are aweome if you want to run smart lights, nest thermostat and other smart hone related things!
I would recommend this to a friendA must have
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome Product. My baby loves to say Hey Bubba. LoL meaning Hey Google
I would recommend this to a friendGreat assistant
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great in home helper. Never know how much convenience in serves until you get one
I would recommend this to a friendBuy it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kids love it. Mom and Dad love it. Wish i bought two!
I would recommend this to a friendGreat product!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son has a couple of these in his house and I loved them so much I got some of my own?
I would recommend this to a friend- Pros mentioned:Sound quality
Great product at $45
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased it on sale for $45 and I have it playing music from apple music 8 hours a day at work. Im very happy with it. Sound is good enough at low to moderate volumes and google assistant is much smarter than siri
I would recommend this to a friend Good item
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good purchase. Would recommend to anyone. Quality item.
I would recommend this to a friendWorks very well
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the bigger hub for my kitchen and 2 smaller ones for the bedrooms. I really like them.
I would recommend this to a friendGreat Google Assistant speaker and screen
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works really well, would like to have more ability to customize the home screens and put specific things on the front of the screen.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi themana, thank you for sharing your feedback on your Nest Hub (2nd gen). We're glad to hear that your experience with the device has been good. Please know that your feedback here on having the ability to customize your screen will be relayed to the right team for improvements that we may provide in the future. If you have additional questions or need further assistance, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Tablet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gave this as a gift and they loved it.They enjoyed it.
I would recommend this to a friendEnjoy it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this. Doesn't always get what I say so that is why I only give it 4 stars but most of the time it is right. Super handy in the kitchen.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Mark, thanks for sharing your experience. We’re glad to hear that you find Nest Hub (2nd Gen) great.
For voice command issues, sometimes, your Nest Hub (2nd Gen) might not activate when you say “Hey Google” or “Ok Google,” particularly in a noisy environment. If this frequently happens, you can make it more sensitive to the hotword. If you haven't tried yet, we recommend retraining Nest Hub (2nd Gen) with your voice using the Voice Match feature to better recognize your voice commands:
Retrain Voice Match
- On your phone or tablet, open the Google Home app
- At the top right, tap your Profile picture or initial and then Assistant settings and then Voice Match.
- Tap Teach your Assistant your voice again and then Retrain.
Change Nest Hub’s hotword sensitivity
- Open your Google Home app
- Select your Nest Hub (2nd Gen)
- At the top right, tap the Settings (Gear) icon
- Then tap Audio.
- Then tap "Hey Google" sensitivity and adjust the slider to make your Nest Hub (2nd Gen) more responsive to the hotword.
If still unresolved, feel free to reach out to our support team so that we can take a look at the issue and help improve your experience here: https://support.google.com/googlenest/gethelp
Nice little unit
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's good for what I wanted it for. I'm in the process of making my home a smart home.
I would recommend this to a friendGreat smart home addition
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great addition to any Google Nest powered smartphone. Not super speedy but gets the job done. This is our second one of these
I would recommend this to a friendMinimalist Neccesity
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I live in a small apartment and the size is perfect. The speaker clarity is unbeleivable.
I would recommend this to a friendDisposable Tech
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was good while it lasted, but the display manufacturer they chose is poor and the screen degrades over time. Google support will not help you if the screen dies outside of the 1-year warranty so you're basically buying these once a year. 2 if you're lucky.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello there, Mitch. Thanks for giving us feedback on the Nest Hub (2nd gen). We're sorry to hear about your experience with its screen, and our support team. We’ll use your feedback to work on improving our products and services including how we handle customer concerns with care and efficiency. Meanwhile, we’d like to have a closer look into your concern. Please share with us your recent case reference so we can continue our investigation, here: https://support.google.com/googlenest/gethelp