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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 5059 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers appreciate the Nest Hub 2nd Gen for its ease of use, sound quality, and ideal screen size, especially for bedside use. The Google Assistant integration, reasonable price, and sleep tracking capabilities are also well-received. However, some customers have noted the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users mentioned compatibility issues with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 196 Showing 3,901-3,920 of 5,059 reviews
  • Rated 5 out of 5 stars

    Big Kid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wife has a ball with it can’t keep her fingers off of it like a kid in a candy store

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    MEH it's OK at best

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Listens to everything and becomes annoying. Will not show my Ring doorbell

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello LarryF, we appreciate you sharing your review on Nest Hub(2nd gen) and we're sorry to hear that your experience with the device has been less than ideal when it comes to the mic of the device. You have the option to turn off the mic. A switch is located at the back of the display if you don't want the device to listen to everything. Your feedback on the Nest Hub working with your Ring doorbell is appreciated and rest assured that we'll relay this to the right team for potential updates that we may have in the future. If you need further assistance with your Nest Hub, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent hub. Much better than Amazon. I will always go google before anything else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google didn’t force me to write this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want the robot overlords to take over my household so this is the perfect first step

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great multitasker and overall assist device if you want to be fancy or to have fun with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So this device is really good in my opinion. And playing music on this device is incredible!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good product has become apart of my daily schedule

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got one for my daughter to help her with science and being able to track the solar system.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Maybe this one is better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always starts well, but wind up replacing a year or two later

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best smart device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google can help you controle any smart device around the house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it sijsjsjsjsjsjjsjdjdjdjdjjsjaichvhfnekhchndjxu

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to smart home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Snagged this during Black Friday from the comfort of my home. LOVE my Google Smarthome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device from Google. I will definitely recommend it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great smart home addition

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to any Google Nest powered smartphone. Not super speedy but gets the job done. This is our second one of these

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it - but if you have kids then get the large

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the simple things in life. Clock. Recipes. Weather. Very useful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish it would allow for more streaming apps than just netflix

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, Canadiangal! Thank you for choosing Google Nest Hub (2nd gen). We can see that you're interested in streaming more apps on your device. We're here to help you explore what else the device can stream for you. Depending on your region, we have a list of partner apps that you can use to play shows and movies. Please visit the Google Help article here for more details: https://support.google.com/googlenest/answer/7214982 Nest

  • Rated 5 out of 5 stars

    Great Upgrade from Nest Mini

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little display and cute color. Like being able to see my kitchen timers count down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WE LOVE THESE

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WE LOVE THESE, HAVE THEM IN THE LAUDRY ROOM AND KITCHEN

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    It's great

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good. The only thing it wish it did was not speak to me when I ask my phone for something.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, Tyler. Thanks for giving us feedback about the Nest Hub (2nd gen). We appreciate that you like it, and we hear your concern about the Google Assistant activating on its own when speaking with your phone.

      If you’re near your Google Home device and phone, only Google Home should respond to ""Hey Google."" Both devices may wake up, but your phone should go back to sleep. It may be helpful to turn the microphone Off at the back of your display when not needed. Your Assistant will say whether the microphone is muted. Also, when the microphone is On, Google Assistant might activate even if you don't say “Hey Google” or “Ok Google” when it detects something that sounds similar.

      If there’s anything we can be of help, simply let us know by visiting us anytime here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Quality display

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the whole Google Nest ecosystem, very useful product for everyday home use

    I would recommend this to a friend