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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.7 out of 5 stars with 4998 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers commend the Nest Hub 7” Smart Touchscreen Display for its sound quality, ease of use, and convenient screen size, frequently praising its seamless setup and helpful Google Assistant integration. While some users noted occasional slow response times, the positive feedback on features like sleep tracking and smart home integration outweighs these concerns. Many appreciate the device's value for its price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 199 Showing 3,961-3,980 of 4,998 reviews
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work good. Does everything you want it to do weather music news

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi zac910, thanks for the feedback you provided, and we’re glad to hear that the Nest Hub (2nd gen) works good and does everything you want it to do. We hope you’re making the most out of its unique features. And if you come across any situations where help and support is needed, you’ll find our dedicated team always ready for you here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! They make great gifts for the entire family.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good baby monitor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use this and an indoor camera to watch our baby, and it has been working well as a monitor. Will probably add cameras for home security in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great hub for the kitchen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great in the kitchen area for timers and alarms and other tasks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Choice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an older Google Nest product with this informative Nest model. love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can we get much higherrrrrr sooo highghhhhhhhhhhhh

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift so I dont know if it works well but it was a great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful little thing.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how it looks wherever I put this on. A beautiful and useful piece of tech.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good little gadget.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good a viewing cameras and controlling temp from the office room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this. . .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Okay

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it but only thing is the sleep sense Turns on out of nowhere

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Coolguy, thanks for sharing your feedback to let us know of your issue with the Nest Hub (2nd gen), and we’re sorry to hear that the Sleep Sensing feature turns on out of nowhere. This feature is subject to your permissions and settings. It can be set on or off by turning Motion Sense to start or stop detecting movement. Please Note that Motion Sense needs to be on to perform Quick Gestures and Sleep Sensing. Here’s how:
      - From the bottom of your Nest Hub (2nd gen) display, swipe up.
      - Tap Settings > Motion Sense.

      You can visit this link to learn more about the Sleep Sensing feature: https://support.google.com/googlenest/topic/10356591

      If there are support concerns that you'd like us to address, you can simply contact us anytime and we'll do our best to help you: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    A Great Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it on a sale. I totally love it and its a great gift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google nest hub

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been always google fan and this product looks great been using since i got it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always wanted one

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always wanted somethinglike this. Don't know how I got along with out it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for my alarm clock. It is a great device.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price
    Cons mentioned:
    Camera
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Great smart home addition

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    INTRO Whether you are invested in the Google ecosystem or just wanting to dabble in smart home tech, the newest Google Home hub is a great addition. While you aren’t getting it for it’s sound quality, you are getting a smart home hub packed with features. Not to mention a good price point. I wish the screen were bigger (and you can get the bigger model, sure) but I think the price/size is a nice balance. I think it’s important to mention my setup, as it is the lens in which I view the quality of any tech device. I’m heavily invested in the Google ecosystem and have multiple smart speakers, Chromecasets (both the audio and video versions) as well as smart lights and smart cameras. I wouldn’t suggest you have to have all these types of smart devices to enjoy the new hub, but it certainly is nice. Of course, I can always use my voice to change my settings (turn off lights, stream music, etc.) having a screen adds an entirely new dimension. I can now view my Arlo security camera feeds, and get an idea of what lights are on in what rooms (including their respective brightness and color), all without having to pull my phone out. Of course, your enjoyment and amount of use you’ll get all depends on your particular setup. IN THE BOX Pretty basic, the 7 inch hub, and a charger. I’m surprised at how small the box is, it almost seems like it doesn’t fit, but it does. SETUP It’s pretty basic and exactly the same as any other Google home device. For those that are new to smart homes, all you need to do is make sure you have the Google Home app installed on your phone (iPhone or Android). From their, you the plus sign at the top left of your screen to add it to your home (of course, after you plug it in). From there, your phone should find it, and you’ll be prompted to take a picture of the QR code shown on the screen itself. After that, you can name it, and assign it to a room. If this is your first time setting up a smart home product, I highly recommend assigning it to a room in the event you add other smart devices at a later time. Doing so with each and every device helps organize your devices and makes it easier to use your voice (i.e. turn off the lights in the living room). There will of course be the tutorials, where onscreen prompts will guide you on how to control your hub and how to swipe from screen to screen etc. FEATURES As I mentioned, the features available to you depends a lot on your home setup and what services you use. For example, if you use Google Duo for video calls, you’ll be able to use the hub to make calls (NOTE: this hub DOES NOT have a camera, so your calls will be audio only). IF you subscribe to a music service, like Pandora or YouTube Music, then you’ll be able to stream music. If you don’t have an account with any of those services, then obviously you won’t be able to stream music. But if you don’t subscribe or use these services now, there’s nothing stopping you from signing up for them (in some instances for free) to get the most out of your hub. I will give a run down of what I use the hub for, and what else it has to offer (don’t quote me on an exhaustive list). Tracking sleep, streaming music, streaming videos (but not from every streaming service), showing Google searches (think recipe instructions), playing games (I haven’t done that yet), controlling smart devices in your house. EASE OF USE I find using the hub to be somewhat intuitive, but it’s different from my Google Pixel. It’s a bit jarring at first because the gesture swipes aren’t the same as my phone, but once you play with it for a few moments (and watch the tutorials) it all starts to make sense. STREAMING MUSIC The sound quality is nothing to write home about. It’s acceptable, but don’t expect high end audio. It gets loud enough for small rooms, but don’t expect room filling sound. At the end of the day, I stream music to Google speakers for the sake of convenience, not because of sound quality. That’s not an indictment, it’s a reality. Just don’t expect the best sound. CONTROLLING SMART DEVICES Putting aside voice commands, the hub puts all of your smart home devices at your fingertips. Frankly, given all the devices I have, I find this invaluable and frankly, one the biggest reasons to get it. It’s one thing to say “turn off lights in X room”, but to have to do it multiple times is annoying. Being able to look at a screen and to see what lights are on where, and toggling them is nice. It’s also nice to be able to see my security camera feeds (which is obviously impossible with the standard Google Nest speaker). SLEEP TRACKING The new touted feature is sleep tracking. As a snorer who bothers my wife, this feature was intriguing but not the purpose of me wanting this hub. I can say that it works, sort of. I have to admit, I can only compare it to my Fitbit, and while the “numbers” (like how long I was asleep) isn’t the exact same, it’s relatively close. Sleep tracking works by using Google’s Soli sensor (which is like a radar device). When you set up your hub, you have to set the time you want to go to bed and go to sleep. Once that time hits, and you get in bed, the screen dims and the tracking begins. My issues with the sleep tracking are primarily that the screen has to stay on my nightstand, facing me. The screen dims so it doesn’t keep me awake, but I prefer to have the screen of my hub in a central room in the house, like my kitchen, so I can use it for recipes. But back to the tracking, it also records your snoring (if you snore) which can serve as proof if you don’t believe your spouse when he/she claims you were snoring the night before. It gives you an idea of your movements, again, tracking you with the Soli radar chip. My problem is I don’t know what to do with the data. It won’t magically make you get better sleep. But it’s value is helping to recognize problems, like snoring, and holding you accountable about the time you go to sleep. It’s sort of a nice feature, but shouldn’t be the reason why you buy it. And again, there’s something odd about having a bright screen so close to you on your night stand (even though it dims when you’re sleeping). PRIVACY CONCERNS I have to mention privacy. I’m not one that’s too worried about privacy in smart home devices, but I completely understand the concerns of others. I think it’s important to note that this hub does NOT have a camera. And it has a physical mute button on the back that you can easily find and toggle on or off. And the best thing is when it is muted, you get a notification on your screen so you know for certain if the microphone is on or off. Google claims to only store sleep tracking data on the device itself. I can only take Google at its word on that. But assuming that’s true, it’s super easy to delete that data. In fact, if you look at your sleep data in the morning, there’s a button right there that gives you the option to delete it. Putting aside any broad concerns or skepticism about Google’s privacy problems, the hub seems to take it seriously, so you can be confident that it’s not listening or otherwise saving data you don’t want it to. CONCLUSION This is a terrific all around smart home hub. Even if it’s the only smart thing you have, it’s nice to have to play music, look at recipes, make hands free speaker calls. And if you have smart home devices to control, it’s even more versatile. The sleep tracking is a nice addition, but it still requires you to take action with the data it gives you.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    nest hub

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nest hub is an average product, I purchased to work with google nest doorbell. Not as advertised

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Legend, thank you for your review. We're sorry to learn that your experience with your Nest Hub (2nd gen) didn't meet your expectations when it comes to performance. We'd recommend that you reach out to our support specialists so we can guide you with some troubleshooting tips that may improve your experience with your device. Please contact us on our Google Help page, we're here to help. You can reach our help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this best its amazing quality and has the perfect streaming

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Very useful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful even if you don't have smart products to connect to it. Can be used as a clock, picture slideshow, or just asking it questions, even streaming your phone to it for a small beside screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very responsive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product and responsive and worked out well in bedroom or kitchen

    I would recommend this to a friend