Customer Ratings & Reviews
- Model:
- GA01331-US
- SKU:
- 6450820
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the Nest Hub 2nd Gen for its ease of use, sound quality, and ideal screen size, especially for bedside use. The Google Assistant integration, reasonable price, and sleep tracking capabilities are also well-received. However, some customers have noted the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users mentioned compatibility issues with certain devices.
This summary was generated by AI based on customer reviews.
My new mini 7” Nest Hub
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I truly can’t give a true review, as I haven’t been able to activate it totally. There were no instructions per se (very little) so I went online to get instructions. Working on it. My brother has one in Texas and his (bigger) was great so I decided to get one. However, I got the smaller one. Sorry, can’t rate it yet.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi, Humieblue! Thanks for your feedback. You may check this link to explore what you can do with your Nest Hub: https://support.google.com/googlenest/answer/7130274
If you have any questions or need assistance with the Nest Hub and its features, you can reach out to our support team anytime. Contact us here: https://support.google.com/googlenest/gethelp
- Cons mentioned:Compatibility
nest hub
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nest hub is an average product, I purchased to work with google nest doorbell. Not as advertised
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Legend, thank you for your review. We're sorry to learn that your experience with your Nest Hub (2nd gen) didn't meet your expectations when it comes to performance. We'd recommend that you reach out to our support specialists so we can guide you with some troubleshooting tips that may improve your experience with your device. Please contact us on our Google Help page, we're here to help. You can reach our help page here: https://support.google.com/googlenest/gethelp
A google device for every room in the house
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My screen died on my oder unit. I was waiting for black friday to replace it.
I would recommend this to a friendOkay
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it but only thing is the sleep sense Turns on out of nowhere
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Coolguy, thanks for sharing your feedback to let us know of your issue with the Nest Hub (2nd gen), and we’re sorry to hear that the Sleep Sensing feature turns on out of nowhere. This feature is subject to your permissions and settings. It can be set on or off by turning Motion Sense to start or stop detecting movement. Please Note that Motion Sense needs to be on to perform Quick Gestures and Sleep Sensing. Here’s how:
- From the bottom of your Nest Hub (2nd gen) display, swipe up.
- Tap Settings > Motion Sense.
You can visit this link to learn more about the Sleep Sensing feature: https://support.google.com/googlenest/topic/10356591
If there are support concerns that you'd like us to address, you can simply contact us anytime and we'll do our best to help you: https://support.google.com/googlenest/gethelp
Google
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item is a convenient way of getting information. It is something that I definitely would recommend highly.
I would recommend this to a friendVery responsive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product and responsive and worked out well in bedroom or kitchen
I would recommend this to a friendGreat
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as described. Linked to orher google device's
I would recommend this to a friendGogle nest hub
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great hub for home it great in music an information
I would recommend this to a friendMass
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took this on vacation and could tune into our Nest doorbell and thermostat
I would recommend this to a friendGreat product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! They make great gifts for the entire family.
I would recommend this to a friendA Great Gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got it on a sale. I totally love it and its a great gift
I would recommend this to a friendSum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can we get much higherrrrrr sooo highghhhhhhhhhhhh
No, I would not recommend this to a friendLove
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this best its amazing quality and has the perfect streaming
I would recommend this to a friendBest product
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely loved this product. Best out there and smooth delivery
I would recommend this to a friendGoogle
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this. . .
I would recommend this to a friendLess Performance than the Other Smart Speakers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I tried this unit because I got tired of the way that Amazon keeps infringing on my space in their quest to monetize everything, especially with their Alexa app. The price was right and I also picked up a Nest Mini. If things had worked out better, I would have purchased two more of the hubs and another Mini. But actual performance never matched the set of Alexas that I'm using all over the house. -- The skills are not as mature. I use my current setup to listen two three different programming streams from the local NPR affiliate. But with Nest, no matter which one I asked for (and got confirmation) the same single station was selected -- the one I listen to the least. -- And then there are all those Pages on the top. I don't care about some of them and I don't want them cluttering up things -- but you can't delete or hide them. -- It appears that you can broadcast audio to all your other smart speakers. -- The Hub would never recognize my Android phone because there were on different WiFi channels. Except that they were on the same channel. ++ The audio is better, but that doesn't do much good when I can't listen to some audio sources. After spending a few hours and two factory resets, I'm taking it back to Best Buy.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Gallery90, thanks for posting your feedback. We’re sorry to hear that Nest Hub(2nd gen) didn’t meet your expectations, and had to return the device.
Your patronage and satisfaction are what drives us to keep working on improving our products and services. We are hoping that you’ll give Nest Hub(2nd gen) another chance to improve your experience. If you need any assistance, feel free to contact our support team. We’d be more than happy to help here: https://support.google.com/googlenest/gethelp
Good buy deal in thanksgiving
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy and nice user experience with google assistant devices. Value for money
I would recommend this to a friendLOVE IT
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA++++++++++++++++++++++LOVE IT
I would recommend this to a friend- Pros mentioned:Ease of use
Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work good. Does everything you want it to do weather music news
I would recommend this to a friendBrand response from Nest Support
Posted .Hi zac910, thanks for the feedback you provided, and we’re glad to hear that the Nest Hub (2nd gen) works good and does everything you want it to do. We hope you’re making the most out of its unique features. And if you come across any situations where help and support is needed, you’ll find our dedicated team always ready for you here: https://support.google.com/googlenest/gethelp
Google
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love google to purchase this for our son and his wife. Hope they like it
I would recommend this to a friend