Customer Ratings & Reviews
- Model:
- GA01331-US
- SKU:
- 6450820
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the Nest Hub 2nd Gen for its ease of use, sound quality, and ideal screen size, especially for bedside use. The Google Assistant integration, reasonable price, and sleep tracking capabilities are also well-received. However, some customers have noted the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users mentioned compatibility issues with certain devices.
This summary was generated by AI based on customer reviews.
Love this
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Google hub and so many fun features to enjoy.
I would recommend this to a friendGreat product!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works really great! Very helpful and very convenient to use.
I would recommend this to a friendCould be better
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good sometimes and sometimes is also complete garbage. I'll tell to turn the lights off and it will start playing music, like how does that even make sense. The screen has decent performance and good video quality. It does disconnect from the internet sometimes and can be annoying.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, PaulILG. Thanks for reaching out. We're sorry to hear about the connectivity and voice commands issues with Nest Hub (2nd Gen). We would love to see what we can do to help improve your overall experience with your Google Nest device.
For the best experience when giving voice commands, and if you have other family members in your home using the Nest Hub (2nd Gen), setting up your Voice Match will help improve voice recognition. Here are some steps you can follow to enable this feature:
Retrain with the Voice Match feature:
- On your phone or tablet, open the Google Home app.
- At the top right, tap your Profile picture or initial and then Assistant settings and then Voice Match.
- Tap Teach your Assistant your voice again and then Retrain.
To better isolate the connectivity issue, we recommend trying out the following to see if the issue may be related to factors other than your Nest Hub (2nd Gen):
- Check for connectivity issues, such as possible congestion in your Wi-Fi network. Removing some of your connected devices can help free up some bandwidth space. You may then check to see if you will still experience the same connectivity issue.
- You might also want to check for possible interferences. There could be signal interference due to traffic on your Wi-Fi network, on your neighbors' Wi-Fi networks, or from other sources like microwaves, baby monitors, or even the thick walls of your home. Placing your Nest Hub (2nd Gen) in a straight line of sight with your Wi-Fi router may help improve the signal strength.
- Lastly, we recommend resetting Nest Hub (2nd Gen) to see if it might be helpful in fixing the issue. To reset, follow the steps here: https://support.google.com/googlenest/answer/7073477
If you still experience some issue even after following the steps we provided, please consider contacting our support team for further help with your concerns here: https://support.google.com/googlenest/gethelp
5 stars
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazong product, faat to answer quearions and respond to commands
I would recommend this to a friendBetter than Alexa
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect, just what I needed. I prefer Google Assistant over Alexa.
I would recommend this to a friendHub
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use my hub as a monitor for my cameras ! I def love it
I would recommend this to a friend- Pros mentioned:Sound quality
Best birthday gift now I own 3
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, the device has so many features I’m still learning them. I love playing my music on all devices at the same time. It give such a resort feel around the house. ´
I would recommend this to a friend Cool product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved it, ask Google for anything music, tv shows movies
I would recommend this to a friendAwesome google hub
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome hub and clear display, speakers are super good
I would recommend this to a friendLove it…. Bought one and now my house is full
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Game changer… love custom reminders, wake up to music….
I would recommend this to a friendGreat product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great hub for the nest. Can show the nest camera on it
I would recommend this to a friendSmart home hub
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great especially for integrating Google smart home
I would recommend this to a friendNest hub
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This works great. Like the ability to display pictures.
I would recommend this to a friendWorks as expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected. Serves its Purpose. Connected to my existing hub.
I would recommend this to a friendGood purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup, good build quality. Love it so far. The only cons is the 7 inch scree. It's like a big cellphone.
I would recommend this to a friendgoogle
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i like its not the best but its not the best one..
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there, thanks for sharing your insights and we´re glad to hear that you liked Nest Hub (2nd Gen). We´re always searching for ways to improve our products and services, and we'd be happy to learn more about the details of your feedback. You´re more than welcome to contact our support team using this link: https://support.google.com/googlenest/gethelp
Thanks
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awaome product i was happy that i brought from best buy
I would recommend this to a friendPresent for 60 yo rents went over great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good. Just a little small for what i needed it for so thus four stars. If u like google it works great!
I would recommend this to a friendGoogle is Good all the time
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Google is better than Amazon. This beats Alexa by a mile.
I would recommend this to a friendSmart Display
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like it. I like all the views. It tell me the weather.
I would recommend this to a friend