Customer Ratings & Reviews
- Model:
- GA01331-US
- SKU:
- 6450820
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers commend the Nest Hub 7” Smart Touchscreen Display for its sound quality, ease of use, and convenient screen size, frequently praising its seamless setup and helpful Google Assistant integration. While some users noted occasional slow response times, the positive feedback on features like sleep tracking and smart home integration outweighs these concerns. Many appreciate the device's value for its price point.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Price
Good deal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for a really good price. I would but this again.
I would recommend this to a friend Great for music and videos
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes won't answer questions, but will say something like i found this on Wikipedia.
I would recommend this to a friendBrand response from Nest Support
Posted .Hello there, AlokS. We appreciate your feedback on the Nest Hub (2nd Gen). We're sorry for any inconvenience you've encountered with the responses provided by the device. We want to know more about your concern so we can provide a better resolution for your concern. We recommend reaching out to our dedicated team of specialists on the Google Help Center here: https://support.google.com/googlenest/gethelp
Okay.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish it were easier to use. It's not as intuitive as I'd like.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello X8VandenPlas! Thank you for sharing your experience with the Nest Hub (2nd generation). We appreciate your opinion, as it helps us improve our products. You can share your feedback with us here: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG
- Pros mentioned:Screen size
Good all around display
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for a night stand clock. Can cast video to it as well
I would recommend this to a friend - Pros mentioned:Ease of use
Love rhis item
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my mom for Christmas, so east to use. She loves it
I would recommend this to a friend - Pros mentioned:Ease of use
Great for the whole fam
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Practical when in the house, fun for the kids and easy to use.
I would recommend this to a friend - Pros mentioned:Ease of use
Nice working
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s best purchase ever it’s working fine since I bought it
I would recommend this to a friend - Pros mentioned:Screen size
Compact w/ great features
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Compact with a lot of features. Perfect as a Christmas gift.
I would recommend this to a friend Horrible manufactures warranty.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product, AWFUL manufacturers warranty. Take note that GOOGLE does not warrant NEST products in Puerto Rico. Manufacturing warranty does not cover ANY nest products outside of the 48 continuous states.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi OscarPR, we appreciate your feedback. We're sorry to hear about your unfortunate experience with the warranty for your Nest Hub.
If you're willing to try, please contact our support team once more and request to speak to our Tier 2 support team for further assistance with your Nest Hub. https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
Helper
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and control and control a lot of thing in your house as well.
I would recommend this to a friend This was very disappointing.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased 2 of these on sale and was looking forward to having Google devices in my home. I could not get either one to connect properly with my network or my phone. I tried ipad and an android too. No luck. I saw online conversations that indicated others may have had the same issues I was dealing with. I tried following all the tips including resetting several times. Still wouldn't work. I picked up the Amazon Echo Show 8 to see if it would be better. The Echo show joined my network with no issues and setup was a breeze. I returned the 2 Nest Hubs.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there. It's unfortunate that you encountered this issue and we're sorry to hear that you had to return both your Nest Hub (2nd Gen) devices. We appreciate your patience and effort in troubleshooting the problem. We would like to make it up to you and ensure a more positive experience if you decide to use any of our Google Nest devices in the future. Our support team is here to assist you and answer any questions you may have. Please don't hesitate to reach out to us by visiting the following link: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
Nest
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great use it everyday hour on hour can’t put it down
I would recommend this to a friend - Pros mentioned:Ease of use
I’m super satisfied with my google nest!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m super satisfied with my google nest! So far easy to connect with other devices at home!
I would recommend this to a friend Not too good for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen is very small and has lack of features and apss
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello JuanM. We appreciate your feedback. We're sorry to hear it didn't meet your expectations. However, to help you get the most out of your Nest Hub (2nd Gen), we'd like to share some of its features here: https://support.google.com/googlenest/topic/10356591?sjid=780387031179520477-NA
- Pros mentioned:Google assistant
Good deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this with a new nest thermostat. Like it. Good deal.
I would recommend this to a friend - Pros mentioned:Ease of use
nice
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item, works perfectly. Really happy , raises the Nest Hub off the counter. Great idea!
I would recommend this to a friend Didn't give it a chance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Choose to return the item as our google point and iPhone accomplish the same functions. Probably a good product, yet didn't feel the need to replicate functions
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there, thanks for taking the time to reach out to us. We're sorry to hear that you already chose to return your Nest Hub (2nd Gen).
If you haven't checked out the full smart features for Nest Hub (2nd Gen), here are some of the rich features that may pique your interest:
- Catch up on Netflix shows, watch YouTube videos, listen to music on the enhanced speaker, and more.
- Hands-free help at home. Ask Google to play music or a video, pause a song, control volume, and more.
- With just a tap – or your voice – control thousands of compatible smart devices from one central display.
- Find help with your busy home. See your calendar and create reminders and to-dos.
- Wind down to soothing sounds at bedtime and wake up gently to a Sunrise Alarm.
- You can use Quick Gestures to control many Nest Hub features. Play or pause a song or video, snooze an alarm, and stop a timer. Quick Gestures use Motion Sense to detect when your hand moves – without a camera.
We're still hopeful that you will reconsider using any of our Google Nest products again in the future. We'll certainly do our best to provide you with a better experience. You're always welcome to contact our support team using this link: https://support.google.com/googlenest/gethelp
A fair attempt at integrating home video cameras
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this Nest Hub Smart Display mainly to display my seven home Zmodo cameras since my other Google device (a home speaker) did not have this capability. The command "Hey Google display my (location) camera" works as expected but I would say this integration is not perfect: the video feed disconnects at times requiring that one repeat the same verbal command. I wanted this solution to avoid occupying my iPad continuously for this function. The iPad's advantage, however, is that it uses the Zmodo app directly and never suffers any disconnection.
I would recommend this to a friendGreat unit - fumbled feature
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised, however, the motion sense is not as practical outside of a bedroom. I have mine in my kitchen, and any light changes would pause music or timers when I'm moving about.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi KCinco, thanks for sharing your feedback to let us know of your issue with the Nest Hub (2nd gen), and we’re sorry to hear that your experience with the Motion Sense feature is less than ideal.
You can turn Motion Sense on or off to start or stop detecting movement. Please Note that Motion Sense needs to be on to perform Quick Gestures and Sleep Sensing. Here’s how:
- From the bottom of your Nest Hub (2nd gen) display, swipe up.
- Tap Settings > Motion Sense.
If there are support concerns that you'd’ like us to address with, you can simply visit us anytime and we’ll do our best to help you: https://support.google.com/googlenest/gethelp
- Pros mentioned:Sound quality
Best Purchase!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super convenient! Great sound! Awesome purchase overall!
I would recommend this to a friend