Customer Ratings & Reviews
- Model:
- GA01331-US
- SKU:
- 6450820
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers commend the Nest Hub 7” Smart Touchscreen Display for its sound quality, ease of use, and convenient screen size, frequently praising its seamless setup and helpful Google Assistant integration. While some users noted occasional slow response times, the positive feedback on features like sleep tracking and smart home integration outweighs these concerns. Many appreciate the device's value for its price point.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Hub
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Works as described. I would recommend
I would recommend this to a friend - Pros mentioned:Ease of use
Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I actually bought a second one because I liked it so much
I would recommend this to a friend Nest Hub 7 - a good digital picture frame
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this on sales for around $50. Used it for about 2 weeks and unfortunately it was not for me. Nice picture frame for Google photos - but limited functionality as no apps are available.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi SuperD, thanks for sharing your review on the Nest Hub(2nd gen). We're sorry to hear that your Nest Hub didn't meet your expectations. You may want to contact our support team to assist you in improving your experience with the device. If you're willing to give it another go, you can visit our Google Help page here: https://support.google.com/googlenest/gethelp
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great little home assistant. Works well with many other smart home devices.
I would recommend this to a friend- Pros mentioned:Ease of use
Awesome display
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it its awesome easy to use screen perfect size
I would recommend this to a friend Pretty good hub
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this on a sale. Was hoping I would get camera alerts to it, but the only one that alerts is if someone rings the doorbell.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there, Mike. Thanks for choosing Nest Hub (2nd Gen). Getting alerts from your doorbell on Nest Hub is a good indication that it's working fine. Unlike the larger version of the Nest Hub Max which has built-in cameras, Nest Hub (2nd Gen) doesn't have one. You may need to purchase an extra smart camera, like the Nest Cam (Battery) or Nest Cam (Wired, 2nd Gen) to get camera alerts on Nest Hub with the different locations inside or outside your home. We recommend checking this help article to learn more on how you can set up a smart camera with Nest Hub: https://support.google.com/googlenest/answer/7529598
If you still have some questions, please consider reaching out to our support channels using this link: https://support.google.com/googlenest/gethelp
- Pros mentioned:Google assistant
Great for nest camera's
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for google cameras for music and Netflix.
I would recommend this to a friend Does the job we intended
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does its job of granting the google nest doorbell-camera a sound notification when someone rings the doorbell.
I would recommend this to a friendBrand response from Nest Support
Posted .Hey there, SeanW. Thanks for taking the time to share your feedback. We’re glad that you like the Visitor Announcement functionality of the Nest Hub (2nd Gen). There are different ways to enjoy the display like viewing photos, streaming your compatible security camera, playing TV shows and movies, and more. You can visit this link to learn other things you can do with the Nest Hub: https://support.google.com/googlenest/answer/7130274
You’re always welcome to visit us for any questions or concerns you may have, here: https://support.google.com/googlenest/gethelp
Not yet perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fun to use but performance is unpredictable. Audio quality is not audiophile level.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there, Dkwarren. We’re glad that you find the Nest Hub (2nd gen) fun to use. We hear your concern about its audio quality. We suggest adjusting the volume of your Nest display that can improve your experience, either by voice, by touch, or from the Google Home App. You can also change the audio settings of your in the Google Home app following the steps below:
- Make sure your mobile device or tablet is connected to the same Wi-Fi or linked to the same account as your Nest speaker.
- Open the Google Home app.
- Tap the device you want to adjust, select Settings, select Audio, then select Equalizer.
- Adjust Bass and Treble level.
For further assistance, our dedicated team is always available here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
Simple to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is simple to use with various google options...
I would recommend this to a friend - Pros mentioned:Sound quality
Great speaker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Google speaker is soooo great, Amazing. I love it.
I would recommend this to a friend - Pros mentioned:Ease of use
Easy to setup, works perfectly
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup and use. Works perfectly on my desk.
I would recommend this to a friend - Pros mentioned:Google assistant
Goog
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good google smart device and it just works good…..
I would recommend this to a friend - Pros mentioned:Ease of use
Best option
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im so excited about this item. Very easy to work..
I would recommend this to a friend - Pros mentioned:Sound quality
Google alarm clock
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No instructions on how to use & program.. Computer illiterate people & elderly struggle with this… I like it for waking up & music.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Katie, thanks for sharing your feedback to let us know of your concern about using the Nest Hub (2nd gen), and we’re sorry to hear of your difficult experience on how to use and program your device. Your Nest display comes with a handy guide that explains how to plug and set up Google Home. It also includes quick and easy commands to get started using all of Google Home's features.
Google Nest or Home speakers or displays can make your tasks easier by helping you do things like access media, manage your tasks, and plan your day using only your voice. You can check this link to explore what you can do with the Nest display: https://support.google.com/googlenest/answer/7130274
We're taking your feedback to work on improving our products and the services we offer. And if you need help, besides having our online support articles available at Google Nest Help Center, you can also contact us anytime using this link: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
Very good display
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first google assistance love it very easy to setup
I would recommend this to a friend Its decent
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish it did a bit more seems pretty basic speaker is not as good as the amazon brand i was pretty sad to find that out
I would recommend this to a friendBrand response from Nest Support
Posted .Hello there, Maryk. We appreciate the feedback you shared about the Nest Hub (2nd gen). We hear you, and we’d like to know more about your challenges with using the Nest display so we can help. Please get in touch with us anytime through our contact channels here: https://support.google.com/googlenest/gethelp
Good product but it can be better
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good product but i has it flaws. Some times it doesn’t understand commands
I would recommend this to a friendBrand response from Nest Support
Posted .Hello there, Kevin. We appreciate you sharing this with us and are sorry to learn that you're experiencing some difficulties with your Nest Hub(2nd gen). We suggest that you retrain your device to better recognize your voice as this may help with voice control. We also suggest adjusting the Hotword sensitivity as it may also be helpful with the issue. You may follow the steps below to help improve your experience:
Retrain Voice Match:
- On your phone or tablet, open the Google Home app.
- At the top right, tap your Profile picture or initial and then Assistant settings and then Voice Match.
- Tap Teach your Assistant your voice again and then Retrain.
Change Nest Hub's Hotword sensitivity:
- Open your Google Home app.
- Select your Nest Hub.
- At the top right, tap the Settings (Gear) icon. - Then tap Audio.
- Then tap "Hey Google" sensitivity and adjust the slider to make your Nest Hub more responsive to the Hotword.
If the issue still persists or if you've tried these steps before, we recommend that you reach out to our support specialists and let us help find a better resolution for you. Please contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Average
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So-so. Display is difficult to read. Setting AN ALARM is troublesome. Crashes on certain music played. I much prefer alexa devices.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi BryanT, thank you for posting your review on Nest Hub(2nd gen). We're sorry to hear that your experience with the device was less than ideal when it comes to the quality of the display and setting the alarm. We'd like to know more details about your Nest Hub and how it crashes on some of the music you play so we can find a better resolution for you. Please contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Useless if you have a smartphone you can do all th
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you're using it to control Smart Home accessories like lighting and stuff maybe it's useful but as far as trying to use it for Spotify or other music services you really can't control anything and it's kind of pointless to have so I returned it after one day
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, Bufu. We appreciate you for sharing your feedback about the Nest Hub(2nd gen). We're sorry to hear that you're experiencing some difficulties with playing your favorite music apps and that you had to return it. Be advised that with the Nest Hub(2nd gen), You can listen to music as long as you link your music services to your Google Home app. If you’re ever considering Google products in the future and need any technical assistance, please feel free to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp