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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 5058 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers appreciate the Nest Hub 2nd Gen for its ease of use, sound quality, and ideal screen size, especially for bedside use. The Google Assistant integration, reasonable price, and sleep tracking capabilities are also well-received. However, some customers have noted the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users mentioned compatibility issues with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 225 Showing 4,481-4,500 of 5,058 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Worth the money when it's on sale!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    youtube is not showing the same as the phone but you can mirror it. Screen is smaller than expected! otherwise, ok quality speaker and screen solution

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi EEBURROW, thanks for sharing your review on Nest Hub (2nd gen), and we're sorry to learn that it didn’t meet your preferences and needs. We’d be happy to pass your feedback along to the right team for future improvements with the products and services we offer.

      Meanwhile, if you're looking for a display with a bigger screen, you might wanna check for the Nest Hub Max with a built-in camera which will help your busy family stay in touch and on track. Leave video messages and make video calls. Check in on home when you’re away with the built-in Nest Cam. Share reminders and to-dos. Everyone views their own calendar, commute, and more with just a glance. And enjoy Google Photos, YouTube TV, videos, and music on the 10-inch HD screen with stereo speakers. See this link for more details: https://support.google.com/googlenest/answer/9334359

      We hope you're enjoying the features of the Nest display. And if you come across any issues or concerns, let us know here and we'll do everything we can to help you best: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really useful! Well manufactured, the display screen has very accurate colors, it is bright and the sound is good, nice device

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great hub

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and add to my home network. Would definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome smart home display

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd one I’ve bought. Great device for smart home intergration control

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Easy to hook-up. Answers my queries. Interfaces with my mom's. No complaints yet .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i'm loving it. It exactly fits my needs to manage my day properly.

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    Gift

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got for Christmas gift they loved them kind of want on for my self

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    Google is the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a part of Google home development. It's awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    love this!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE LOVE LOVE!!! one of my favorites by far definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my Second one. I can't tell you how much I love using this

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very good and I love it and it is very good hbbhjfndjdjdjdjd

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my fiancee she really loves it to use while she is cooking

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Highly Recommend

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned this for about 8 months now and I have never had a single issue.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for a really good price. I would but this again.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s ok.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ehh it’s good, but it’s just kinda simple. It’s a little expensive for something that doesn’t do a lot.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, JohnK. Thank you for sharing your review on Nest Hub (2nd gen). We're sorry to hear that your experience with the device has been less than ideal. Our dedicated team of specialists are here to help you explore what else the Google Pixel Tablet can do for you and improve your overall experience. You can reach us anytime on our 'Contact Us' page by visiting the Google Nest Help link here: https://support.google.com/googlenest/gethelp Nest

  • Rated 3 out of 5 stars

    Horrible manufactures warranty.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, AWFUL manufacturers warranty. Take note that GOOGLE does not warrant NEST products in Puerto Rico. Manufacturing warranty does not cover ANY nest products outside of the 48 continuous states.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi OscarPR, we appreciate your feedback. We're sorry to hear about your unfortunate experience with the warranty for your Nest Hub.

      If you're willing to try, please contact our support team once more and request to speak to our Tier 2 support team for further assistance with your Nest Hub. https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Good all around display

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for a night stand clock. Can cast video to it as well

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love rhis item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my mom for Christmas, so east to use. She loves it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for the whole fam

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Practical when in the house, fun for the kids and easy to use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Google Hub

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the size of the display, but aid much rather the echo show with a better platform for searching and apps.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi ShawnT, Thank you for your feedback about the Google Nest Hub (2nd gen). We're glad that you like the display size and we appreciate your honest assessment of the Echo Show's platform. We are committed to providing a comprehensive and user-friendly experience, and we'll use your feedback as we're always working to expand our app selection and improve search capabilities.

      If you want to know more about what your device can do, or for any concerns about the Nest display, we suggest visiting this Google Nest Help Center or contact us anytime here: https://support.google.com/googlenest/gethelp Nest