Customer Ratings & Reviews
- Model:
- GA01331-US
- SKU:
- 6450820
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers commend the Nest Hub 7” Smart Touchscreen Display for its sound quality, ease of use, and convenient screen size, frequently praising its seamless setup and helpful Google Assistant integration. While some users noted occasional slow response times, the positive feedback on features like sleep tracking and smart home integration outweighs these concerns. Many appreciate the device's value for its price point.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Response time
Happy purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had great experiences with it. Wish it responded a little faster.
I would recommend this to a friend - Pros mentioned:Ease of use
Great Google Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, easy to use. High quality build, very satisfied
I would recommend this to a friend Love this product when I get ready in the mornings
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes it glitches. Not as easy as it seems. Overall I like it a lot.
I would recommend this to a friendBest tracking device
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product excellent to keep track of ur sleep.
I would recommend this to a friendGood for a Google Device
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it to try out Google’s side of things to see if I could replace Alexa. I couldn’t. It has a great screen and sound but I just couldn’t get used to it
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi KcChief, thanks for sharing your feedback. We’re sorry your Nest Hub experience didn’t meet your expectations. You can check out this help article on how to explore the features of your Nest Hub: https://support.google.com/googlenest/topic/7195269
For any other question or if you need further assistance, feel free to reach out to our support team here: https://support.google.com/googlenest/gethelp
brittle display, buggy after a year
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.worked well for over a year. now it's buggy. display cracks easily so make sure to keep it in a good place.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Pbmc, thanks for sharing a review about the Nest Hub (2nd gen). We’re sorry to learn it only worked well for over a year, and this is not the kind of experience we want you to have. Nest has long been focused on delivering quality products to our customers. That means obsessing over the details and ensuring products last a long time. We’re also focused on giving our customers value for the price. That said, we’d like to hear more about your concerns and learn how we can help you best. Please visit us anytime for assistance here: https://support.google.com/googlenest/gethelp
- Cons mentioned:Compatibility
works well with google products
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works well with google products but not as friendly with other apps
I would recommend this to a friend Good for the buck
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If your gonna get it you’ll love it but buy the Geek Squad plan. I purchased 2 and one has sound issues!
I would recommend this to a friendBrand response from Google Team
Posted .Hi there, thanks for your feedback and recommendation. However, we are sorry to hear that one of your Nest Hub is having a sound issue.
Resetting your Nest Hub may be helpful with the sound issue. Keep in mind that this will erase all data and that you may need to set it up again. To reset your Nest Hub, check on the back of Nest Hub, press and hold both volume buttons together for about 10 seconds. Your Nest Hub will let you know that it's resetting.
We'd love to help you out if resetting doesn't fix the issue. Our support team is ready to help you with your support needs here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
nest hub
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Google is always quality at its best no doubt and also ease to use
I would recommend this to a friend Google hub display
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Connects with my Deco mesh router. Communication is good and working on other applications as well
I would recommend this to a friendBrand response from Nest Support
Posted .Hi SeanG, thanks for contacting our support team. We appreciate your feedback and we're glad to hear that your Nest Hub (2nd Gen) has been working well with your Wifi mesh network. Though we understand that you are enjoying the features for your Nest Hub, we'd like to learn more if you will need any form of assistance. You can always count on our support team to help you with your support concerns here: https://support.google.com/googlenest/gethelp
Updated to death
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Every single time this thing updates it takes features away. Google is going to get rid of it at this rate soon. I would not recommend today, I would have a few years ago. Ideally they start to revert some of these changes and I can change my review.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello drecker2, we appreciate you sharing your review on your Nest Hub(2nd gen). We're sorry to hear that your experience has been less than ideal when it comes to updating your device. Please know that your feedback here helps us understand the needs and preferences of our customers and rest assured that we'll relay them to the right team for improvements that we may provide in the future. If you need any assistance with your Nest Hub or have additional questions, feel free to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Useful regardless of your choice of assistant
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While the Amazon Echo 8 has more features including the ability to make video calls, the Nest Hub 7 does not bombard you with ads and needless stuff. I have both and while Alexa is my everyday assistant, having the Nest Hub is convenient for displaying my automation dashboard, viewing my next cameras, and filing in the holes that the Echo Show 8 leaves.
I would recommend this to a friendReliable and helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my third Nest Hub 7" purchased within a year. I have one in the kitchen, another one in the home office and this last one for the bedroom. I like it available close by when I need it and having to see the response on screen over just listening to it.
I would recommend this to a friendIts good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Helps me controm smarthoke appliances well, not the fastest but that is not mainly what its for
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Ivory, we’re glad to hear that the Nest Hub (2nd gen) helps you control your smart home devices well. But it’s unfortunate that its performance has not exceeded your expectations.
A range issue or wireless interference can affect the performance of your display. Sometimes it may pass the connection test during setup, but will struggle to stay connected if it’s just a bit too far away. You can try these simple steps below that might help:
- Check your Wi-Fi network for possible congestion. Relieving some of your connected devices may help free up some bandwidth space.
- Check the distance between the Nest display and your router. Ensure that it is within a line of sight from your router.
- Check for wireless interference with other Wi-Fi hotspots or appliances and devices nearby.
- Restart Nest display and router to refresh the connection.
For more help, feel free to contact us anytime by visiting: https://support.google.com/googlenest/gethelp
EXCELLENT
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the Nest Hub 3 weeks ago and is flawless! I love the clock display and also it gets ready when I get close to with the display. I haven't tried all the functions yet, but so far I like it. I am planning to buy another Nest Hub for my mom.
I would recommend this to a friendWorthless purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the effort of setting it up on Google Home. It's only good if you buy additional items to make full use of the unit.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Zippy, thanks for sharing your feedback. We regret to hear that Nest Hub (2nd gen) didn’t meet your needs. Your feedback is important to us as it will greatly help us improve our products and services. If you have any questions or need assistance, our support team is always here to help. You can contact us anytime using this link: https://support.google.com/googlenest/gethelp
- Cons mentioned:Response time
Returned it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everyday there was a new issue and features not available. Couldn't do it anymore when it would ignore commands and features were removed. Nest community forum was full of similar complaints. Sadly I returned it.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, thanks for the feedback you shared about your experience with using the Nest Hub (2nd gen), and we’re sorry to hear it’s an inconvenience for you. We can imagine how difficult it could have been for you, and we understand that you have returned it. If you find yourself wanting to try the Nest display some time again in the future, please know that our dedicated team of specialists is always ready to help you with your support needs here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Google assistant
Good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great ,as per experience till mow it is pretty cool
No, I would not recommend this to a friend Awesome edition!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is awesome purchase, especially for my father in addition to cameras so that he doesn't have to always look at his phone, but he can look at the nest to view who's outside of who's at the door. I absolutely love it and he does too
I would recommend this to a friendbroke after 2 years
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.broke after 2 years, google no help, i am left with a bricked smart clock
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello there, Angelo. Thanks for leaving feedback about the Nest Hub (2nd gen). We’re sorry to hear you had trouble, and that we’ve fallen short on your support needs. We’re hoping you can give us another opportunity to help you with your concern. Please share with us your recent case reference so we can continue our investigation, here: https://support.google.com/googlenest/gethelp