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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.7 out of 5 stars with 5001 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers commend the Nest Hub 7” Smart Touchscreen Display for its sound quality, ease of use, and convenient screen size, frequently praising its seamless setup and helpful Google Assistant integration. While some users noted occasional slow response times, the positive feedback on features like sleep tracking and smart home integration outweighs these concerns. Many appreciate the device's value for its price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 235 Showing 4,681-4,700 of 5,001 reviews
  • Rated 5 out of 5 stars

    Great for the kitchen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Great features. Smooth OS. Google is a lot smoother than i thought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whole home automation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controls lights music sonos whole house fan you name it . Do the in wall mount

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Smart display ever! It works perfectly with both iOs and Android devices...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google nest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way better than the other onne we have it diesnt keep disconnecting from the wifi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love google products

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. Love using it as a doorbell sceeen with our google doorbell

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, this is my second one, I purchased it to use with my nest camera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Nest.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did realize how convenient this could be. Most cool thing is you can cast most things on the display. Like music videos or shows.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go with this one! Will not be disappointed.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this hub.Another area to see my front door camera and other. Very ni r.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome smart home gadget, upgraded from a lenovo clock, this is a massive upgrade.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    A joke! Save your money!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First I tried Alexa and now Google-Nest. These things are at best expensive toys. They basically don't interact with my Ecobee thermostat, Kasa cameras and plugs nor Reolink cameras. You can set up a routine that will say goodbye to you when you tell it you are leaving or will play music when you tell it you are home, but anything else like setting the heat down or turning on the cameras is not in the cards.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello OldCowboy, thanks for the feedback, and for trying out the Nest Hub (2nd gen). We appreciate that you like the Routines feature, and it’s unfortunate to learn it doesn't integrate with your smart home ecosystem. We understand the inconvenience of having one device to control your smart home equipment and we’re sorry to hear it didn’t meet your expectations.

      You can control over 50,000 smart home devices like TVs, lights, appliances, plugs, thermostats, and more when you add them to the Google Home app. However, some devices are not compatible. Check this link to learn which devices work with Google: https://assistant.google.com/services/a/uid/000000e27e931336

      To start, set up your device in the Google Home app, then check that they've been synced. After you connect your smart devices in the Google Home app, you can use the Google Home app to control them. You can also use voice commands to control your smart devices. This link might help:https://support.google.com/googlenest/answer/7073578

      We’d like to know more about your concerns with setting up routines, so we can learn how to help improve your experience. Please get in touch with us anytime through this link for assistance: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    5 stars

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this product! Its the perfect gift for everyone to enjoy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Hub Is Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! You can set an alarm, check the weather, and get a recipe!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Assistant

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moderately priced Google Assistant gives you video results as well as audio.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    7 inch display

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does everything you need. little small for kitchen but great anywhere else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mom

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is good I ordered it for my 80 yr mother, she really loves it! Thank you so much

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Questionable Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice deal on product but the setup is a bit frustrating using IOS devices.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, LoyalCustomer. We’re sorry to hear about your experience with the setup of your Nest Hub (2nd gen). We’ll use this information as this helps us identify areas we can improve for users like you. If help is still needed, or for anything that needs an immediate support, don’t hesitate to let us know by visiting us anytime here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Solid product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues. Does what it advertised. Syncs with everything google related

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Its kinda bad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refresh rate is pretty bad but its nicd for the looks and alarms

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, EnriqueV. Thanks for the review on your Nest Hub (2nd gen). We can see that you're experiencing some issues with the refresh rate of the screen. We'd recommend rebooting your device as this often will fix the issue. If you've done this step already or if the issue still persists, please reach out to our support team and let us help find a better resolution for you. You can contact us on our Google Nest Help page for immediate support here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Good Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this product and its ability to link to other Nest items. The Home app that controls it is a little frustrating sometimes but overall i like this product.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Jthomas, thanks for sharing your experience. We’re glad to hear that you find Nest Hub (2nd gen) great, and we do apologize for some issues that you’re experiencing with the Google Home app.

      We value your feedback and we’d like to help you the best way possible. If you’d like us to take a closer look at your device and investigate what’s causing the issue, feel free to contact our support team. We;d be happy to help here: https://support.google.com/googlenest/gethelp Nest

  • Rated 1 out of 5 stars

    Painfully slow

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So slow. I mean it is so slow. The processing when trying to move through screens is painful. I would not recommend this or buy this for anyone.

    No, I would not recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Hello JohnM. We're sorry to hear you're experiencing some slowness with your Google Nest Hub (2nd gen). We suggest you check if there are any software or firmware updates available. Here's how to check for updates:

      Firmware version
      - Open the Google Home app.
      - Tap and hold your device's tile.
      - Tap Settings > Device information.
      Note: This is the last firmware version 22.20240805.103.161

      Software version
      > Check Your Wi-Fi Connection:
      - Make sure your Nest Hub is connected to a stable Wi-Fi network.
      - A strong connection is crucial for automatic updates.
      > Power Cycle Your Device:
      - Unplug your Nest Hub from the power source.
      - Wait a few minutes, then plug it back in.
      - This can sometimes trigger a software update.

      If you're still having slowness problems, please contact us here: https://support.google.com/googlenest/gethelp Nest