Customer Ratings & Reviews
- Model:
- GA01331-US
- SKU:
- 6450820
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the Nest Hub 2nd Gen for its ease of use, sound quality, and ideal screen size, especially for bedside use. The Google Assistant integration, reasonable price, and sleep tracking capabilities are also well-received. However, some customers have noted the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users mentioned compatibility issues with certain devices.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Display
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great display! I like the sleep monitor and ease of use.
I would recommend this to a friend - Pros mentioned:Sound quality
Google home
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture and sound quality is great! It is also very responsive even at 30ft away.
I would recommend this to a friend - Pros mentioned:Screen size
Best Hub 7” display review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My old viewsonic picture frame with an SD card reader was all I needed to replace. Found out they don’t make them anymore. I got this Google device because it doesn’t have a camera and you can turn the microphone off. It was very hard to set it up at my mom’s care facility which ended up requiring a call to Spectrum tech support and finding the MAC address etc. it was so bad gay my mom was scared of it by the time it was setup. So I brought it home where it was a tad easier to setup. I am glad to have it connected to my G photos account so it has a bigger selection of pictures to shuffle through. I can’t say that it has changed my life but I’m glad of that.
I would recommend this to a friend - Pros mentioned:Sound quality
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better than expected i am super surprised of how good it's, easy setup, goo quality of sound it's not thw best but for the money you pay for it it is good
I would recommend this to a friend - Cons mentioned:Camera
Good unit, but not what I needed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good build quality and does what it says it will. However it's simply a speaker with a screen, and not a tablet with a speaker. Thus I purchased it thinking I could view recipes in the kitchen, but it won't do that. So it has no value to me. Also you need the Max version (with camera) if you want the FaceTime like (Google meets) experience. This one has no camera. I already have several Google speakers and this device really doesn't bring any additional capabilities.
I would recommend this to a friend - Pros mentioned:Ease of use, Sound quality
Nest
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still testing, but seems to work great as bedside alarm clock. Fading display is good for sleeping. Excellent sound. Easy to setup. Audio news reports are handy. Sale price made this worthwhile.
I would recommend this to a friend - Pros mentioned:Ease of use, Sound quality
Totally recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So inconspicuous but such nice sound and ease of use. It doesn't take up much space and the display is perfect. This replace an older UBL Google display and it is so nice not to have to yell at it anymore.
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Camera
Not worth the regular price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought two of these when they on sale for $59, which i think is what they’re really worth. Decent speaker and good smart home hub but its OS is pretty laggy and there’s no camera to enable video features. Still think it is far better than the amazon echo show at similar price point even though the echo has a camera. In my experience so far, google’s assistant is much more helpful and responds to requests for changing temperature and lights than echo or my homepods.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there, ChrisM. Thank you for sending in your review on Nest Hub (2nd gen). We're sorry to learn that your experience with the device has been less than ideal. We appreciate your feedback on the lack of camera and would suggest looking into the Nest Hub Max which comes with a larger screen and a built-in Nest Cam. If you are in need of any assistance, our team of dedicated specialists are always standing by to lend a hand. You can contact us on our Google Nest Help page here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Google assistant
So far, so good
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good. The sleep sensing feature is really nice and seems to be pretty accurate even with a loud fan in the room. My wife and I really like the dimming clock feature of the display when the lights are down. Things do seem a little laggy when changing through the menu, but overall not too bad. When the volume is all the way up at 10 and the bass is cranked to the highest level possible, it will definitely clip, but 10 is also way louder than optimal listening level. However, I do wish the speakers were a little bit bigger/better for an item of this size. Good for casting YouTube videos and the google assistant is very fast. Will be even better once we get more smart items in our home to control with it! Overall a great smart device!
I would recommend this to a friend - Pros mentioned:Sound quality
Awesome!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love that it pulls up my doorbell camera. It also plays music. You can also watch videos. You can also talk through your doorbell camera too. It connects well with all my devices. I can tell it to change my thermostat temperature and i can tell it to turn on my tv and smart lights. Love!
I would recommend this to a friend - Pros mentioned:Ease of use
Great Photo Display and Smart Switch Operator
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second Nest Hub Smart Display. Our first one is in the kitchen, which is central to our living space. We use it there to add items to shopping lists, control smart lights and fans, check the weather, read/watch recipes, and as a photo display. I bought this second one for my office, primarily as a photo display to make me smile when I need a break from work. But I use it frequently to do math calculations, to look up a word definition, and to turn my ceiling fan on and off via smart switch connection. I'm thinking of getting a 3rd unit for our bedroom to use as an alarm, to control music, and (of course) as a photo display
I would recommend this to a friend - Pros mentioned:Screen size, Sound quality
Small but Strong Performance
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very solid display. This model is still competitive in 2023 for its size. The intelligent cards are a bonus. It doubles as a desktop Chromecast screen which is helpful.
I would recommend this to a friend Lifesaver
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What did we do before the Nest? Use the Neat all day long! Making lists, podcasts, broadcasting to whole house, it goes on!
I would recommend this to a friend- Pros mentioned:Screen sizeCons mentioned:Response time
Nice display. Slow responce
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and big screen, good clarity and brothness is impressive. The only thing I thik google needs to improve on is responce time. Amazon Echos are more fast compare to google nests.
I would recommend this to a friendBrand response from Nest Support
Posted .Hello there, thanks for taking the time to share your feedback on Nest Hub (2nd gen). We hear your concerns about its performance and features.
If your Nest display is having a hard time responding to your voice commands, there’s a possibility that the display is having trouble connecting with Google. We suggest the simple steps below:
- Unplug your Nest Hub and wait for 10 seconds, then plug it back in. Wait for the device to reboot, then try to ask the Assistant your question again.
- Reboot your modem and router.
- Try to switch between 2.4 GHZ and 5 GHz network to see which band is more reliable
- If there are nearby devices that may cause interference, such as microwave ovens, wireless speakers, baby monitors, Wi-Fi routers, try to move your display to a different room, or to move it closer to your router.
Also, Retraining your Nest display, to better recognize your voice, and adjusting the Hotword sensitivity may be helpful with the issue. You may follow the steps on these help articles:
- Check which devices are using Voice Match: https://support.google.com/googlenest/answer/7588195
- Adjust how sensitive Google Assistant is to “Hey Google: https://support.google.com/assistant/answer/9712065
We’re always here for your support needs. Let us know at the following link if further assistance is required: https://support.google.com/googlenest/gethelp
Great?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! I loved how I was able to see pictures as well
I would recommend this to a friendLove These
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have five of these devices in our home. One of which we purchased renewed/refurbished. Either new or used, we have had excellent service and experience.
I would recommend this to a friend- Pros mentioned:Sound quality
Great smart home addition
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great addition to my beginning smart house. I'm using mine on my nightstand as an alarm clock and more. Sensors are helping with sleep tracking. Great to control the thermostat and lights. Good sound to play music too.
I would recommend this to a friend Helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and very useful for watching YouTube , listening to music and just daily reminders.
I would recommend this to a friendLuv it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is 4th Nest Hub yhat I have owned, Can't imagine being without one.
I would recommend this to a friend- Pros mentioned:Google assistant, Sound quality
Google assistant
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful display, loud speakers and amazing assistant, helps with reminders and more !
I would recommend this to a friend