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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.7 out of 5 stars with 5015 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers appreciate the Nest Hub 2nd Gen for its ease of use, sound quality, and ideal screen size, especially for bedside use. The Google Assistant integration, reasonable price, and sleep tracking capabilities are also well-received. However, some customers have noted the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users mentioned compatibility issues with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 5,015 reviews
  • Pros mentioned:
    Price, Sound quality

    Rated 4 out of 5 stars

    Bedside clock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little bedside clock for the price. Keeps you engaged in your devices without the need of you smart phone. Great display and speaker for its size and price, very convenient for roommates.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    This is another good product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this cause we liked the one got our daughter and son in law. Love the screen. And love its a google. Which work with Androids products. Plus we can blutooth to our Andriod cell phones and talk to family and friends. Also you can video chat using this Google/ Andriod product. Just use googledou instead of messenger and you're good to talk.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Grandson loves it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an early Christmas gift for my young adult grandson to listen to YouTube and Spotify music. This is his first smart speaker and he loves it. He’s finding other uses for it and is looking at things to link it with, such as smart bulbs. He’s wheelchair bound and is very hard to shop for because he doesn’t have a lot of interests. This was a definite hit.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Grandparent's Happy "nest"

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little google-very easy to set up and friendly to use for elderly senior!! Grand kids love it too. Can watch video and listen to favorite songs -even nursery songs for toddlers!! Also use for recipe display and some easy listening after dinner. Liked it so much-bought 2 -one for my north house and other a Fl.house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    5 STARS!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and easy to use. Great picture. Great sound. Great for the price!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Very handy, difficult getting it to work properly

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    Best Buy Employee
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this primarily as an alarm clock/picture frame on my nightstand. I notice that the voice recognition works much better than Siri, and it just understands what I am saying much better. Plus it is a lot harder to accidentally say something that sounds like “hey google” than “hey siri”. Important thing to know, this does not have any cameras on it, only light sensors for the automatic brightness, The things that this thing is SUPPOSED to do seem pretty limitless. I say it like that because one of the things I really wanted it to do was shuffle through pictures of my partner. And I for the life of me could not get it to do that. I connected it to google photos, downloaded google home, made a photo album with her photos, and I was pressing all of the right buttons to the point where it was saying it was shuffling through her album, but it kept only showing art. I messed with this thing for hours, rebooted it multiple times, googled it, went through reddit posts regarding the same issues but could not get it to do what I wanted. Seems to be a glitch or bug or something because the settings to do this were all there and easy to access, it just wouldnt work. Finally though, I got it to work by shuffling through the “recent highlights” album which I curated to be her photos. I don’t dare touch the photo settings ever again though because it took so much trial and error. It also isn’t without its fair share of lag. It does not swipe through apps or open anything seamlessly. Overall, I do really like it now that it does what I bought it for, especially because I got it significantly on sale. But if you aren’t the most patient person or have specific tasks you want this to accomplish, I reccomend doing some research before you buy.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, Rachel. Thanks for sharing your concern about your Nest Hub (2nd gen). We're sorry to learn that your experience with the device didn't meet your expectations. We hear your concerns, and have taken note of it. Here are a few tips to improve the voice command experience with your display.

      -Make sure to position your display in a central location within the room to ensure optimal sound capture.
      -Make sure to regularly check for and install software for your Nest display.
      -Consider re-training the Nest display’s voice recognition to personalize your voice profile. This can help the device better understand your -unique voice pattern and improve recognition accuracy.
      -Adjust speech recognition settings in the Google Home app to suit your preferences by choosing different sensitivity levels and voice match options that work best for you.

      If you find yourself in need of any help about the features or performance of the Nest Hub (2nd gen), you can reach out to our dedicated team of specialists on our Google Nest Help page here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Clock

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love This! It’s screen is big, clear looking the sounds great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart, simple to use easy to install and with the upgraded screen from a google home it really makes upgrading worth it

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Works fine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as described. I like having a small screen that's quite and close enough to my head i can fall asleep to YouTube

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Functional and fun

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got one of these to integrate our collection of minis, cams, lights, etc. Good size, doesn't take up much space. Can set a slide show to show all your favorite pix when not in use, nice to see old photos of good times randomly when walking by. Has some interesting interactive games and trivia which is a fun thing for the kids. Haven't had any issues and happy overall. Considering purchasing a second for another room as it's pretty useful in a bunch of ways, tons of features.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Fascinated

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound and excellent condition, quick ease of connecting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love it, it helps so much in the kitchen!! Listening to music, watching stuff, asking questions, and broadcasting are what we use it for all the time and we just have no complaints!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My AI Assistant

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my hub. The variety of alarm settings , the voice is clear. You can play YouTube videos, Netflix and more. It’s great when you are cooking and when you fall asleep at night it tracks your breathing, snoring, and more. It’s nice to be able to turn up the heat from bed since it sinks up with my Nest. I love it as a timer, and making lists. It’s great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this Google Nest Hub 2nd Gen!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish this product wasn't getting phased out. :(

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Camera

    Rated 4 out of 5 stars

    Nest hub is solid

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than just the speaker. Nice and simple to use. Would be nice if this also had the camera.lkke the max but thats ok.

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant, Screen size

    Rated 5 out of 5 stars

    Google nest hub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device. Small screen but enough for me. I can see my cameras on it, I use the google assistant, I can answer the doorbell, very versatile.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality love the functionality. Would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My Best Buy, Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the "nest hub 7" to have in our kitchen, to utilize all the great features of music, recipes, the weather for the day and the convenience of everything we can do on a lap top/computor. We listen to alot of different types of music and all we have to do is say "hey google play and whatever it is we want to hear is played. The best thing we did was go to Best Buy and buy the "Nest Hub 7"

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Try it, you'll like it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my 2nd Gen Nest Hub. It offers a great value for the price. Better sound, upgraded display, sleep tracking...It has everything I love about my OG Nest Hub, plus more.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Buy!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sits on my kitchen counter and I love it! I love to cook so having this displayed when I’m trying out new recipes is just bomb. If you are a mom like me and need something simple to pass time with as you cook, set timers, check stuff or even watch your favourite Netflix show as you cook. This is it!

    I would recommend this to a friend