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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.7 out of 5 stars with 5016 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers appreciate the Nest Hub 2nd Gen for its ease of use, sound quality, and ideal screen size, especially for bedside use. The Google Assistant integration, reasonable price, and sleep tracking capabilities are also well-received. However, some customers have noted the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users mentioned compatibility issues with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 5,016 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Black Friday deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been wanting this new google device for a while. Totally easy to set up and use. I picked it up from rebrand Best Buy outlet which was new to me. Customer service is great and even with the store being busy the sales rep still was engaging with me until I feel comfortable with my new product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Something I didn’t think I needed.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun little toy for adults. Nice crisp screen. Easy to use and set up. Mostly use it for listening to music.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy the benefit of this device. Simple to install and the speeaker sound great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great device but there are some cons

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel like the display is a bit laggy when it comes to everyday exploring through the Nest Hub. So I would say it was pretty disappointing to see that in a 100$ item. In my opinion, it does not really matter, because I am not using this for videos or games. One should definitely not be using this for that sort of entertainment, they would be better off with some sort of mobile device. Overall pretty solid device. It works for all the reasons I need it to, and I practically use it in my daily life.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi, ArielRomero! Thanks for your feedback. We're sorry to hear your Nest Hub is a bit laggy. We understand how disappointing it can be when your device isn't working as you expect it, but we're here to help.

      We suggest restarting your Nest Hub by unlugging it from the power source for 1-2 minutes. If you still experience the same issue, you can perform a factory reset on your Nest Hub. Here's how:
      - On the back of Nest Hub, press and hold both volume buttons together for about 10 seconds. Your Nest Hub will let you know that it's resetting.

      Note: Factory reset will clear your data from the device and can't be undone. You will need to re-set up the Nest Hub.

      If the issue persists even after the factory reset, we suggest contacting our support team so we can assist you and check on your Nest Hub. Reach out to us here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Screen size
    Cons mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Works great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the google hub. It’s helpful to see all of my home camera on one monitor. The only downside is it doesn’t work with my ring alarm system. You can usually get it on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My lil assistant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Its a great addition to any room. Easy and fun.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Imperfect Doorbell Option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device, once fully set up, works very well. The rub is actually getting it set up properly. The 'help' messages are not particularly helpful for those new to this type of device. For 3 years we have had Nest security cameras on the exterior of the house and they work great but they were setup by an experienced consultant. We did this ourselves and it was a headache to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and color is nice. Screen is a decent size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms Michelle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of my favorite items I've purchased in the last year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Hub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is truly very useful and brings many benefits I appreciate its sophisticated and easy-to-use design. The quality of this product exceeds my expectations. I will definitely recommend it to my friends and family. I am very satisfied with this choice

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    prefer over show

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far i like this better then my echo show 8, display quality is as good but the nest is easier to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Super convenient, works great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have this set up in our kitchen and it controls our entertainment center in the living room, but it's also utilized for tasks and questions in the kitchen. It's also a nice distraction for young kids while they are waiting for something to eat. Strongly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Smart Display

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great device. I wish Apple would get with it and make their own smart display, but this will more than do for now. I really like this smart display. It’s nice to have a beautiful display that can show the time, play music, videos, and more. I primarily use the display for music, video, and as a smart home hub and it works great! Speaker has good fidelity, and actually has some bass! Just wish that google would fix the iOS version of the home app so I can get voice match working again…

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It a great device. Has so many different things you can do .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google nest hub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing I ever purchase and I had got my mom one and she loved it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful nest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my nest, I have mine in the living room, so when I come home or leave for work the nest turns my lights on/off, it plays my playlist for me I am very happy with the nest and I am going to buy the nest speakers next. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super handy in the kitchen when you don't have a free hand to look up a recipe. You can also set and see multiple timers which I love

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great home smart hub!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what I wanted for my living room since I don't have a clock. Being able to see the weather, the time, the news, and my next day appointments without looking at my phone is a great functionality to me. Works great, clear screen, fairly compact, and worth the money. Great device to put in all parts of the house like the bedroom, kitchen, etc. I'd recommend and buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Goggle nest

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product from goggle, set up was super easy, you can run your whole house with this.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and the display is great. I was also able to sync with my Google Nest.

    I would recommend this to a friend