Customer Ratings & Reviews
- Model:
- GA01331-US
- SKU:
- 6450820
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the Nest Hub 2nd Gen for its ease of use, sound quality, and ideal screen size, especially for bedside use. The Google Assistant integration, reasonable price, and sleep tracking capabilities are also well-received. However, some customers have noted the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users mentioned compatibility issues with certain devices.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Simply the best....
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best purchases I have ever made. Keeps me company in my home office daily and I not only am able to keep up with the daily news but sometimes am able to simply watch old photos of my children prance across the screen. Playing my music is also very simple on my Nest. I highly recommend the purchase.
I would recommend this to a friend - Pros mentioned:Screen size
Great purchase!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Nest Hub 7" is a very nice alarm clock/smart display. The display is very clear and provides the time and weather information. Excellent purchase!
I would recommend this to a friend - Pros mentioned:Ease of use, Screen size
My baby
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it . It is very easy to use and the size is perfect.
I would recommend this to a friend Easy on the wallet and easy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product at a good price. Easy to set up and use.
I would recommend this to a friendLove it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love watching the pictures and listening to music in my kitchen!
I would recommend this to a friend- Pros mentioned:Sound qualityCons mentioned:Camera
I like it a lot
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. I use it as an alarm clock and speaker for my bedroom. I wish it had a camera like the Nest Hub Max.
I would recommend this to a friend - Cons mentioned:Camera
Great smart hub that doesn’t eavesdrop on you
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an indispensable addition to any smart home setup. I love that it has a physical hard switch to disable the microphone, and unlike some other similar smart hubs- it doesn’t have a camera. As a privacy conscious person, these are key to me. I have cameras- I’ll decide where they go and what they’re looking at. I never understood the utility of a front facing camera on a smart hub.. This also plays Netflix, YouTube and Spotify audio/video surprisingly well.
I would recommend this to a friend - Pros mentioned:Ease of use
Daughter loves it!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as a gift for my youngest daughter and she uses it frequently. She says she loves the ease of it and the ability to choose her own screens.
I would recommend this to a friend - Cons mentioned:Camera
Issue with connection to Nest exterior camera.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good device, I am continuing to have an issue using this device with and external Nest/Google camera. The screen will work well for several hours then turn green. Also, with the software updates the image from the camera will freeze. Support has not responded. This is the 2nd device. Other items work well, The only fault is the connection with the Nest/Google camera. Worked well until the software update in October 2022.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Bill, thanks for investing high on Google Nest devices, and for sharing your feedback on Nest Hub (2nd gen). We appreciate that you find it good, and we’re sorry to learn you have issues with the screen that turns green, and with streaming your security camera video on the Nest display. We’d like to investigate whether these issues are caused by the device, network, or other environmental factors. Please get in touch with us at the Google Nest Help page for real time services and assistance: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use, Sound quality
Google
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s nice Sounds amazing and works really good!!!!
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Responsiveness
Bedside device
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great bedside device. Has decent speakers with some bass and a nice bright screen. My only gripe is that its kinda slow and sometimes unresponsive but other than that, its great
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Vince, thanks for sharing your views on Nest Hub (2nd Gen). We're sorry to hear about the slow and unresponsive issues you are experiencing with it.
If you haven't tried yet, performing a data reset on Nest Hub may be helpful in fixing the issues you shared with us. Keep in mind that resetting will erase all data and that you may need to set it up again. To reset, check on the back of Nest Hub, press and hold both volume buttons together for about 10 seconds. Your Nest Hub will let you know that it's resetting.
If resetting doesn't fix the issue, we recommend contacting our support team so we can assist you further with the issue, by visiting us here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Screen size, Sound quality
Nice toy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup and full of features. It has decent sound and helps provide a reasonable sized google display.
I would recommend this to a friend - Pros mentioned:Ease of use, Sound quality
Great purchase
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great unit. It was a gift but I have 3 minis and a Google Max at home. They all are awesome.
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Responsiveness
Hub is underpowered - Glorified picture frame
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Underpowered “hub” that is a glorified digital frame. Bought it because I added 2 Nest floodlight cameras and a doorbell to my home. It is clunky and slow to respond. Phone is far faster. The speaker is Ok for sound, but integration with Spotify via hub is terrible and if you’re an iOS household forget pushing from your phone to hub. Oh, and YouTube music works, but changing songs is slow and unresponsive. Should I expect more from Google? Probably not given the clunky install of 3 Nest products (dependent on QR codes). Use your phone or get an Android tablet instead.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hey there. Thanks for investing high on Google Nest devices, and for giving us feedback about the Nest Hub (2nd gen). We’re sorry to hear that your experience didn’t meet your expectations. We are committed to providing exceptional experience, and feedback like this helps us identify areas we can improve for users like you.
Meanwhile, it can be helpful to check for any wireless interference or rang issue that can affect the overall performance of your Nest display. Although the device can pass the connection test during setup, it will struggle to stay connected if it’s just a bit too far away from your router. If you're experiencing a spotty connection or weak signal, we also recommend checking your Wi-Fi network to see if your bandwidth is congested, which happens if you have too many devices connected on the same bandwidth or if your network package is not enough to handle the data traffic on the network. Removing other connected devices to your Wi-Fi may relieve network congestion. You may need to extend your Wi-Fi network’s range using boosters or additional Wi-Fi access points if your display is located too far from your Wi-Fi router.
Feel free to contact us at the following link for additional assistance: https://support.google.com/googlenest/gethelp
- Pros mentioned:Screen size
Perfect for my night stand.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wasn’t sure if I wanted this but when it went on sale I thought I would get one. I love this little guy. I have Google nest minis in every room but decided to get the 7 inch screen hub for my bedroom. It works as clock. It will show pictures randomly. When you askGoogke a question it will show you images as well depending on what you ask. Perfect for the bedroom. I am considering one for the kitchen.
I would recommend this to a friend - Pros mentioned:Sound quality
Handy gadget to have
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hot this for a gift while it was on sale at a reasonable price. Wish I would've gotten this sooner. It comes in so handy when you want to find something out quickly. Also, like it because you can chromecast a station to it to watch a show. I use it to watch shows from Pluto. You can also ask it to music. You can practically do what you can do on your phone.
I would recommend this to a friend - Pros mentioned:Ease of use
Highly Recommend
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this device and use it multiple times a day. I always get quick and accurate responses to all of my requests. I also have the older model of the nest hub and this version moves significantly faster and is more intuitive
I would recommend this to a friend - Pros mentioned:Google assistant
The best alarm clock home automation table made.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Google hub is the best, you can control everything in your home from sonos to Lutron casita lighting control, as well as honeywell and nest thermostats, to you google doorbell and so much more it’s a must have in a home . Perfect gift for anyone. Ask google to play rain sounds at night for bed . And so much more ..
I would recommend this to a friend Nest Hub
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ease of use and adds to my smart home functionality.
I would recommend this to a friend- Pros mentioned:Sound quality
Great Addition!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome! Makes everything around the house easier. Perfect for music with cooking! We can control AC, play music, and see our doorbell feed.
I would recommend this to a friend