Customer Ratings & Reviews
- Model:
- GA01331-US
- SKU:
- 6450820
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the Nest Hub 2nd Gen for its ease of use, sound quality, and ideal screen size, especially for bedside use. The Google Assistant integration, reasonable price, and sleep tracking capabilities are also well-received. However, some customers have noted the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users mentioned compatibility issues with certain devices.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Screen size
Great Visual Assistant
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for kitchen to show recipes or answer random questions, I use it as digital album too thru google photos. 2nd gen is almost identical to the 1st gen, I was expecting more changes. It does have more sensor features like reading the room temp. The downside is the screen responds differently, more delayed despite screen highlighting selection, it could be user error and maybe a setting can change it but the screen seems thicker on this one requiring more pressure. Sound quality is fine but of course not like the jbl or lenovo speakers with google assist.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi OptimisticT, thanks for taking the time to share your feedback. We’re sorry to hear that you’re experiencing a slow interface and response with Nest Hub (2nd gen).
We could be looking at a possible connectivity issue that affects the overall performance of your Nest Hub, and it’s important to make sure that this is not caused by a spotty or weak Wi-Fi signal. We suggest checking your Wi-Fi network for a strong and reliable connection. If you have too many devices connected on the same bandwidth or if your network package is not enough to handle the data traffic on the network, removing other connected devices to your Wi-Fi may relieve network congestion. You can also try doing a factory reset to improve its performance.
If you need assistance, you can always reach out to our support team You can contact us using this link: https://support.google.com/googlenest/gethelp
- Pros mentioned:Google assistant
Google Hub For The Win
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My family truly loves this hub! The Google Hub helps with me reminding the members of my family when they have an activity scheduled to me announcing that dinner is ready. the Google hub has been a life changer more so than the other voice command products that we already have.
I would recommend this to a friend - Pros mentioned:Ease of use
Great in the kitchen
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought ours to put in the kitchen. Works great for recipes and I can listen to music while I toil. I really enjoy seeing my pictures from my Google Photos every time I walk by the fridge. Ended up buying a second one for the bedroom. Will Sleep Sensing, the screen dims automatically to a barely visible clock. Enough to see in a pitch black room without disturbing my sleep - a must for me! All in all it's a simple and intuitive device.
I would recommend this to a friend Highly recommended
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, quality, and super clear image. It notifies you of package delivery or people passing by, and the doorbell shows an image of a person at the entrance. Highly recommended.
I would recommend this to a friend- Pros mentioned:Ease of use
Super useful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, seamless integration with the rest of my smart devices. It makes running my smart home a breeze.
I would recommend this to a friend - Pros mentioned:Sound quality
In love with Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Hub. It is my companion when cooking and baking. Plays all my music, YouTube videos, news, weather, my calendar events and reminders etc. Im addition to operating my thermostat, cameras, doorbell, and my sprinkler system. It does all the things..love, love, love
I would recommend this to a friend - Pros mentioned:Ease of use, Sound quality
See here,
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better then I thought it would be. Right out of the box it is what it is. easy to use. and the sound is fine.
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Response time
Good sound but UI is slow
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This works great if you can connect a lot of your devices to Google. But it is REALLY SLOW TO RESPOND. Sound quality is pretty good, but UI is laggy
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Slimpig, thanks for sharing your experience. We're sorry to hear that you're experiencing slow user interface with Nest Hub (2nd gen).
For slow display, we could be looking at a possible connectivity issue that affects the overall performance of your Nest Hub, and it’s important to make sure that this is not caused by a spotty or weak Wi-Fi signal. We suggest checking your Wi-Fi network for a strong and reliable connection. If you have too many devices connected on the same bandwidth or if your network package is not enough to handle the data traffic on the network, removing other connected devices to your Wi-Fi may relieve network congestion. You can also try doing a factory reset to improve its performance.
If you need assistance, you can always reach out to our support team We’d be happy to help here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Screen size
Nest Hub
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Google Nest Hub is great and has a nice size screen and a clear view. It was easy to set up.
I would recommend this to a friend - Pros mentioned:Ease of use, Screen size
Nest Hub
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Google Nest Hub is great and has a nice size screen and a clear view. It was easy to set up.
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Camera
Great Assistant
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great kitchen speaker and cooking assistant. No camera though. It’s the only reason I returned it.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Mike, thanks for sharing your feedback on Nest Hub (2nd Gen). We value your feedback and we´ll certainly go back to the drawing board, since we´re always searching for ways to improve our products and services. We'd be happy to help you with any other support needs you may have with Nest Hub. You´re always welcome to contact our support team via the Google Nest help page: https://support.google.com/googlenest/gethelp
- Pros mentioned:Google assistant
Gift for my daughter
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it but it does not come with nest camera. I bought this for my daughter to have in her room. She loves it all day she has google solving math problems. She is 5 years old.
I would recommend this to a friend - Pros mentioned:Ease of use, Sound quality
Kitchen
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great display for my kitchen, ease of use is great for cooking videos.
I would recommend this to a friend - Pros mentioned:Screen size
Google Nest Hub
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent little piece of tech! Nothing like watching Netflix while you prepare a meal with the family!
I would recommend this to a friend Very happy with this gadget!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been using the Nest Hub for about 2 months now. It's really nice. Google understands your voice out of the gate, and it has restrictions on what it can and cannot do (like it won't unlock the front door, and it needs permissions to execute things like spending money, BUT it can play music and turn on lights without extra permissions.) It really ties together the features of a smart home, and I'm really happy with the purchase.
I would recommend this to a friend- Pros mentioned:Sound quality
Great google assistant device
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice screen quality and sounds great. It can be programmed to turn off the screen at night so it doesn't distrub my sleep.
I would recommend this to a friend - Pros mentioned:Ease of use, Screen size
Efficient for multi-tasking
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was for my mom and she really enjoys it. She uses it in the kitchen for recipes or to watch a show while she’s cooking
I would recommend this to a friend - Pros mentioned:Sound quality
Excellent, but the camera is a must for next gen
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price, the built and quality is excellent. The speakers and screen are great loud and bright. The UI can stutter at times and Google Assistant can confuse this but these are small things when compared to the overall product. They should add a camera for next models.
I would recommend this to a friend - Pros mentioned:Ease of use, Screen size
Amazed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ease of use, very useful in kitchen Would like to get larger model.
I would recommend this to a friend Needed security purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought it when someone tried to walk into our home. Best purchase for our peace of mind. Easy to use with doorbell camera.
I would recommend this to a friend