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Customer reviews

Rating 4.7 out of 5 stars with 5049 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers appreciate the Nest Hub 2nd Gen for its ease of use, sound quality, and ideal screen size, especially for bedside use. The Google Assistant integration, reasonable price, and sleep tracking capabilities are also well-received. However, some customers have noted the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users mentioned compatibility issues with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 5,049 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Highly Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product!! I purchased this for my in-laws because they were blown away with mine when they were visiting me

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Daughter loves it!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for my youngest daughter and she uses it frequently. She says she loves the ease of it and the ability to choose her own screens.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    So far so good, 1 month in

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm new to smart home equipment. This display is good. I didn't realize all the options. You can cast video or play the news on it, so if you want a bigger screen option, take that into consideration. There is an option to take Duo audio calls only with this version with no video camera. I decided to forgo the video camera. Having a smart device with a video camera seemed a bit weird to me.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi SelenaD, we´re glad that you chose Nest Hub (2nd Gen) and we´d like to thank you for sharing your experience with our support team. We´re happy to hear that you liked the display and other features. We´d like to inform you that we have a dedicated support team, ready to help walk you through all the features of your Nest Hub (2nd Gen). You can speak to any of our agents using this link:  https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything I need it to do!! Look at my front door tell me the weather and a great alarm clock and listen music

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    Google nest hub

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very happy with my google Nest hub. I replaced my Alexa because she was not listening to me, I would ask her to wake me up to Reggae and she always woke me to Taylor Swift or Country music. Google not only plays what I ask, it has a good playlist.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It a great device. Has so many different things you can do .

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Keeping me on track

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using the Nest Hub Max for over a year now, but after some rearranging, the size of the Max was just too big for where I needed it, so I purchased the 7 inch Nest Hub. While the sound isn't as good as the max, it is still good sound. I use this in the bedroom as an alarm clock, morning reminders, weather, traffic information. If you're on the Google train, this is an excellent product to have in your arsenal.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smarter

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knows more the the Alexa as I have both and this one just can answer more as others run stuff

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Addition!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! Makes everything around the house easier. Perfect for music with cooking! We can control AC, play music, and see our doorbell feed.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was gifted this for Father’s Day. I put it in my office at work. It has great sound and video. I haven’t had it very long. So far I really enjoy having it on my desk. I can get up to date news and listen to music. I haven’t been able to get iHeart radio on it yet. It might not be available on this platform . I can get YouTube music. I would buy it again. Maybe even the larger version.

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant, Sound quality

    Rated 5 out of 5 stars

    Pretty good for 60$

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great as a smart bedside clock. Decent sound, great control over other google devices.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Lit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it on sale for 50 bucks on Black Friday deal. Works amazing and with moving into a bigger house we needed a new Google home anyway. So this makes a big difference because we have it in the kitchen so we can watch recipes or videos helping out with that.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Camera

    Rated 5 out of 5 stars

    7” monitor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, does not have camera….a good thing! Responds well and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Google

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Google. I use it daily for information and recipes and pictures. I dont know how I lived without it. Easy to set up and i love the sand color.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Must buy at Best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device, very responsive, screen is really helpful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Imperfect Doorbell Option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device, once fully set up, works very well. The rub is actually getting it set up properly. The 'help' messages are not particularly helpful for those new to this type of device. For 3 years we have had Nest security cameras on the exterior of the house and they work great but they were setup by an experienced consultant. We did this ourselves and it was a headache to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Major upgrade from Mini

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Major upgrade from a free mini I had received. Much better sound and features for my smart home. Considering I got this for $60 it was a no brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MY NEW BFF

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new 7" Nest Hub Touchscreen is quick to respond with knowledgeable and understandable answers. Great alarm and reminder system. Great music source and she communicates better than my wife!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Hub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is truly very useful and brings many benefits I appreciate its sophisticated and easy-to-use design. The quality of this product exceeds my expectations. I will definitely recommend it to my friends and family. I am very satisfied with this choice

    I would recommend this to a friend
  • Cons mentioned:
    Camera

    Rated 5 out of 5 stars

    Great addition to a smart home

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't have the best sound quality but is good enough. However, It can be a cool digital photo frame and music speaker. Also, it is perfect if you have a smart home or making yours a smart one. The display will dim low enough or turn off if you wanted in your bedroom, and there's no camera, so that's a plus if you worry about privacy.

    I would recommend this to a friend