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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.7 out of 5 stars with 5016 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers appreciate the Nest Hub 2nd Gen for its ease of use, sound quality, and ideal screen size, especially for bedside use. The Google Assistant integration, reasonable price, and sleep tracking capabilities are also well-received. However, some customers have noted the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users mentioned compatibility issues with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 5,016 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very pleased!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the Nest Hub. We are Google device fans. We created a slide show of our Granddaughter that constantly scrolls our favorite pictures of her. We control many devices by voice that are linked to our Google Home app. Very few issues with it’s functionality. Any issue was quickly resolved by customer support team. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    Better than Alexa

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is way better than Alexa. I really like using the Google hub. It makes a great alarm and makes my home really assessable. It’s very sensitive to commands. My home is definitely a great smart home because of it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Pesonal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price. Quality product. The location was easy to get to. The service was good. The device was easy to set up, and it is very easy for home automation purposes. Would recommend it to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Google always delivers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice addition to the kitchen or desk side assistant. The screen is crisp and clear and sound isn't too bad either. Only thing I do not like is the "auto-dimming" feature.... when it is dark in the room, the screen almost goes black. You can't read the clock face unless you are like 2 feet away from it.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi 78tahitman, thanks for sharing the details of your feedback. We're glad you liked the crisp and clear sound of Nest Hub (2nd Gen). We apologize if the auto-dimming feature didn't quite meet your expectations.

      We value your feedback and we'll make sure to pass along this information to our product team. You may speak to any of our support agents using this link: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    Great product. Even better price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on a Black Friday special. Product is packed with features. We use it to monitor who is at the front door. We also stream YouTube TV to the display. When not in use, it plays a loop of grandchildren pictures. We have also found it helpful in prepping dinner, displaying text & images for certain recipes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome item!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very awesome item. Everything in one place. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    NEST HUB 7

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT EXPERIENCE, EASY TO USE, AND POWERFUL FUNCTIONS.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Google display

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item. Easy to connect and use. Display quality is very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. Would recommend to anyone looking into it

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Google Mania

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it it’s small it’s plays YouTube, soothing sounds, alarm, pics, tracks your sleeping.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nest Bud

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to any room in the house. Responds to mostly and prompts. Can be used as a speaker, video player, alarm clock or even a hub for bad jokes. Works best if you're heavy into the Google ecosystem

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Smart guy for a smart home

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps a lot in the kitchen when I want to play music and my hands are dirty. I like most of the answers it gives me when I'm asking it something, but does occasionally not quite hit the mark. However, really great for controlling all of my smart lights / outlets / devices.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Marcus, we greatly appreciate your feedback on Nest Hub (2ng gen), and we’re glad that you find it helpful, and great in controlling your smart devices. We’re sorry to hear it does occasionally not hit the mark.

      You can try retraining your Nest display to better recognize your voice. See the steps below on how to do this:
      - On your phone or tablet, open the Google Home app
      - At the top right, tap your Profile picture or initial > Assistant settings > Voice Match.
      - Tap Teach your Assistant your voice again and then Retrain.

      We’re always here to help improve your experience. You may visit us anytime if you need additional guidance: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Google nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product meets expectations. What I expected for the product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nicw little device!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product. Specially if you are trying to create an ecosystem from google. You can view your camera,doorbell, and view your nest thermostat temperature all from this little device.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    Great item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product really easy to use and affordable and it looks great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun Device to Have

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with the display of the Nest Hub, but I had to replace it because the screen cracked when the device accidentally fell. The fall wasn't even severe, but it must have encountered something that caused the damage. It would have been helpful if screen protectors were available for purchase or included with the device. Perhaps there are screen protectors designed specifically for the Nest Hub, or maybe there are similar devices, like iPads, of the same size that offer compatible screen protectors. Fortunately, replacing the Nest Hub was simple because I had a Best Buy membership at the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied with Purchase

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with the display of the Nest Hub, but I had to replace it because the screen cracked when the device accidentally fell. The fall wasn't even severe, but it must have encountered something that caused the damage. It would have been helpful if screen protectors were available for purchase or included with the device. Perhaps there are screen protectors designed specifically for the Nest Hub, or maybe there are similar devices, like iPads, of the same size that offer compatible screen protectors. Fortunately, replacing the Nest Hub was simple because I had a Best Buy membership at the time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Google home

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to add to my collection, this is the third one I’ve purchased. I used to have an alexa set up but I switched to google. I like the slim design and the sound quality of the speaker. I like that there isn’t a camera on the front and it’s just a motion sensor.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Not bad

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    Best Buy Employee
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not bad, it lags a bit after sometime but you get what you pay for.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    LOVE LOVE LOVE Google Nest!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great use and addition to my Smart Home setup! VERY easy to use and function and if you have Android/Google phone the setup is very ease and fits right in to your daily life!

    I would recommend this to a friend