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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.7 out of 5 stars with 5016 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers appreciate the Nest Hub 2nd Gen for its ease of use, sound quality, and ideal screen size, especially for bedside use. The Google Assistant integration, reasonable price, and sleep tracking capabilities are also well-received. However, some customers have noted the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users mentioned compatibility issues with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 5,016 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Smart Home Hub

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased two of these for my smart home upgrade. I absolutely love how the Nest hub is a one stop shop for so many daily activities. Anything from the weather to playing Spotify. I installed on in the kitchen just for convenience ! If you plan on wall mounting I'd definitely go with the wall genie

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 4 out of 5 stars

    bright, not smart

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a good product but a few issues. Lots of streaming services listed on the box, but very kludgy to accually connect to them, much more akin to the original dumb Chromecast with its own display. Assistant might be best feature, but I don't use it.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, szxpdx. Thank you for posting your review on Nest Hub (2nd gen). We're glad to hear that your overall experience with the device has been great. We can see that you're having some challenges with connectivity. We'd like to know more details on how you use the device so we can help find a better solution for you. Please don't hesitate to contact our team of specialists by visiting our Google Nest Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Google nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look and the features, like photos and the "Hey google" feature to ask it anything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Google Product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like Sleep Tracking and this Nest Hub 7". Looks great in bedroom. I have 2 units now, happy. Sleep tracking free in 2023 but subscription in 2024 for services like health etc.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very useful item!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Google Hub! I placed it in the kitchen and I use it all the time for recipes and any information I need for my day! It also serves as an announcement when my Google doorbell rings and shows me who is at the door! It’s a Win Win!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love our Google Hub!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can connect smart appliances to it and easy to search on it. We love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Googe hub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    every home should have the nest hub google assistant. It is a computer you can ask questions while watching tv or whatever. A great addition to have.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Google is the best

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    Best Buy Employee
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all of my Google products, but these nest hubs have been the best. They record my sleep so I can see if I am sleeping well, they are great alarm clocks, great to ask questions, and amazing for finding recipes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Only great for a Google ecosystem

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a simple device that connect to your Google ecosystem and therefore can be very useful. If you are in an apple ecosystem it may not be great at which point I would recommend the amazon echo.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for simple commands in probably a quiet room

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd Google Assistant-type of product. I have a JBL Link View which I also use in the kitchen. I use the Google assistant mostly for playing music videos, simple searches for traffic and weather while preparing something else, or saying commands for my WiFi-based lights. This product is no different from other devices and functionality-wise, it's a great product as everything from Google is "linked" together and have the same user interface. I know what to expect from getting a smaller device so I don't expect it to give a full sound for playing music. However, what I started noticing from this device compared to my other google assistant (JBL LinkView) is that it has a higher rate of failures in understanding my voice commands even though it's in a bedroom. There was one time where I did not even say "Hey Google", and it picked up something from a TV news and started playing a podcast. It's strange as I thought everything has to start with the key phrase (ie Hey Google or OK, Google). The only explanation I can think of is because of the limitation or sensitivity on the microphone (maybe a cheaper or low-end device) so it interprets a different command. In the JBL LinkView, even when there are some "chatter" noise in our living room, I'm amazed that it can pick up my commands clearly even when you are just whispering. Overall, this is still a great device but don't expect it to be perfect with all your voice commands.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi cooldad, thanks for sharing the details of your feedback on Nest Hub (2nd gen), and we're sorry to learn of its failures in understanding your voice commands.

      Google Assistant might not activate when you say “Hey Google” or “Ok Google,” particularly in a noisy environment. It might also activate even if you don't say “Hey Google” or “Ok Google” when it detects something that sounds similar. Retraining your Nest displays, to better recognize your voice, and adjusting the Hotword sensitivity may be helpful with the issue. You may follow the steps on these help articles:
      - Check which devices are using Voice Match: https://support.google.com/googlenest/answer/7588195
      - Adjust how sensitive Google Assistant is to “Hey Google: https://support.google.com/assistant/answer/9712065

      If you'd like us to have a closer look into this issue, feel free to let us know at the following link for guidance and assistance: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It works right!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had lights that were connected to smart clock and they kept going offline. The new Next Hub Smart Display fixed the issue. I wish it was a little more customizable for clock faces but it did everything advertised and more. It was easy to set up and fit right into the smart ecosystem. I would recommend it.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi HappyUser, thanks for sharing your experience. We’re glad to hear that you like your Nest Hub(2nd gen). Your patronage and satisfaction are what drives us to keep working on improving our products and services. We’ve taken note of your feedback, and we’ll make sure this gets passed along to the right team. If you need assistance, our support team is always here to help. Feel free to contact us here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    It’s decent and convenient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok, not like amazing. The touch sensing has a slight delayed response. it’s not the iPad lol. And you can’t select podcasts without asking google assistant for help, but it’ll play as long as you speak the full name clearly and accurately so you get the one you want. Also I probably won’t use Netflix but I do use the YouTube app. I love that it tells the weather and the time, and I can set a timer fast, and other convenient features, and I can pair the speaker with other speakers. The sound is surprisingly loud and clear for its small size. But don’t expect full bass sounds, it is not like a Bose or Sonos. I’m still able to control my Philips hue lights and speakers and my Hisense U8G android TV, and my Xbox series X. It’s a convenient little piece of tech for my nightstand, and was on sale for Black Friday ($49), but I wouldn’t want to pay full price for it. Also I do prefer google over siri and Amazon, fyi, so it was this or those other ones. I would like the big one but I have an iPad already, and I don’t need to watch movies on this. The only reason I would want to get the larger one would be for the camera feature.but again price wise I’d rather not, this one is just fine.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there frssf, thanks for sharing a review to let us know of your experience with using the Nest Hub (2nd gen). We’re glad that you can use the convenient features, but are sorry to learn that touch sensing has a slight delayed response, and that you can’t select podcasts without asking Google Assistant. We’re always looking for ways to improve our products and services. We suggest that you send feedback via voice command by saying "Hey Google, send feedback" or by following the steps here: https://support.google.com/googlenest/answer/7071494

      If you think there’s a significant delayed response with the touch sensing, we suggest getting in touch with us anytime for isolation and troubleshooting, here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Makes your life easier

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes your life easier. Excellent device that did exactly what we needed it to do.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Display, Sound, and Features!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased two of these displays when they were 50% off. Display is very clear and the sound is great. Menus/apps are a little tough to navigate and you are better off just asking google to do it for you. I'll definitely be buying more to replace my bed side clock.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Brandon, thanks for posting your feedback and we’re glad that you had a great deal with your Nest Hubs (2nd gen). We’re sorry to learn about your difficult experience with navigating through the apps and menus.

      Google Nest Hub brings you visual help for any moment at home. With the Google Assistant built-in, use your voice to view your latest events and reminders, and control compatible smart devices from a single dashboard. Ask questions, and get visual, immersive answers from Google, and helpful videos from YouTube. Plus, play your favorite songs on a crystal-clear speaker, and relive your memories with Google Photos. Get help with the little moments, so you can enjoy the big moments.

      We have help articles available at Google Nest Help page in case you need them. Besides online support, we also have our dedicated team always available to help you here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and great for using to turn on and off things from other room

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Works great but some issues with voice commands

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Google Nest Hub looks and sounds great! Quick and easy setup. The only issue I have had is with voice commands for turning the volume up/down. Some times it works fine and others it just doesn't do anything. Rebooting the TV and Nest resolves the issue but still an annoyance.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Improved sound.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the original version of this device and was looking to add to another room. One noticeable difference is the improvement in sound, both volume and tone. Have not tried the sleep sense portion of the device, but it was easy to configure, just getting the placement right might take some time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Home Control Center

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Nest Hub is a great home control center. If you have smart lights or other smart devices you can control them right from this Nest Hub. The speaker is good and get pretty loud. The only complaint that I have about this is that the display is a little small. Overall a great product.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Charlie, we appreciate your feedback. We're glad to hear you find Nest Hub (2nd Gen) is great. However, we're sorry to hear that you find the display a little small. We'll make sure to pass along the details of your feedback to our product team and go back to the drawing board, since we're always on the lookout for ways to improve our products and services. Our support team would be happy to help you with any other support needs you have here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worth the $50

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is useful for a spare display in your work from home setup, also as a control for your Google Home. Could be better functionality-wise with Spotify, but I can't complain for $50.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The perfect digital assistant for our house!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect digital assistant for our house! Looks great, sounds great, and I can even watch youtube videos to go to sleep, with it on my nightstand.

    I would recommend this to a friend