Customer Ratings & Reviews
- Model:
- GA01331-US
- |
- SKU:
- 6450820
Customer reviews
Rating 4.7 out of 5 stars with 5016 reviews
(5,016 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the Nest Hub 2nd Gen for its ease of use, sound quality, and ideal screen size, especially for bedside use. The Google Assistant integration, reasonable price, and sleep tracking capabilities are also well-received. However, some customers have noted the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users mentioned compatibility issues with certain devices.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
The best component my smart home system has been m
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a must have for a smart home system. All of my smart things seamlessly integrate with Nest Hub. Having a dedicated system to control and monitor status is great. I can see all my cameras across different brands, for instance, without going from an app to app on my phone.
I would recommend this to a friend - Pros mentioned:Google assistant
Rated 5 out of 5 stars
A Must Have in Every Google Home!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this device, I can't imagine not having one. If you like to cook or are active in the house and need hands free ability you can't beat this device. Love the way it works with all of my Google accessories.
This review is from Nest Hub 7” Smart Touchscreen Display with Google Assistant (2nd Gen) - Mist
I would recommend this to a friend Rated 4 out of 5 stars
Works great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been switching many home devices over slowly to be compatible with a smart home device for future use and recently made the choice to use Google home assistant. So far the nest hub device has been very useful to automate things such as making sure no one left the tv or lights on, or forgot to lock the doors. It is great for setting timers and checking the weather. It’s just ok at playing Pandora radio. there is no way to search through our type in a station you just have to keep asking Google until you get closer to what you want. With Spotify you can control what is playing on the hub through your Spotifyapp on your phone. The only real downside is that I wish it was a little more intuitive or user friendly, but overall and having never had another to compare it to, it’s a greatly useful product and works well. It is also surprisingly smaller than I had envisioned, fits well in my kitchen.
This review is from Nest Hub 7” Smart Touchscreen Display with Google Assistant (2nd Gen) - Charcoal
I would recommend this to a friend- Cons mentioned:Responsiveness
Rated 4 out of 5 stars
Occasional Errors.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Despite troubleshooting certain issues on YouTube, errors persist. It is sometimes completely non-responsive, at other times will give different answers on one device than another, and say "I don't know" when another device gives me the answer the first time.
I would recommend this to a friendBrand response from Nest Support
Posted .Hello there, CIAKI. We’re sorry to hear that your experience with the features and performance of the Nest Hub (2nd gen) is below your satisfaction.
A range issue or wireless interference can affect the performance of your display. Sometimes it may pass the connection test during setup, but will struggle to stay connected if it’s just a bit too far away. If your display is mounted too far from your Wi-Fi router, you may need to extend your Wi-Fi network’s range using an extender, boosters or additional Wi-Fi access points.
Also, it may be helpful to retrain your Google Assistant to better recognize your voice. See the steps below on how to do this:
- On your phone or tablet, open the Google Home app
- At the top right, tap your Profile or initial and then Assistant settings and then Voice Match.
- Tap Teach your Assistant your voice again and then Retrain.
You’re more than welcome to contact us if more help is needed, here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great companion for an office
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an add-on for our home as we use Google Home and it's great. I use it in my office and it connects to my other smart devices. The screen is clear and the speaker is great too. This replaced my Alexa device and I like it so far.
This review is from Nest Hub 7” Smart Touchscreen Display with Google Assistant (2nd Gen) - Charcoal
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Good Smart Display
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Nest Hub 7” Smart Display with Google Assistant (2nd Gen) is perfect. I used it to replace my alarm clocks and placed one in my kitchen. It is simple to use and is very intuitive. It also has the ability to communicate with and control your smart switches and other devices.
This review is from Nest Hub 7” Smart Touchscreen Display with Google Assistant (2nd Gen) - Charcoal
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
The Most Useful Smart Display.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is just a great Smart Display device. I bought this device for my office in the basement so that I can communicate with my wife while she is working at home upstairs. I can set up my work routines, reminders, play soothing music while working. I am just loving this device.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great hub to control my lights ad my thermostat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for the money. Am able to control the lights in my house and the thermostat by talking to Google. Also can watch videos and listen to music on the hub. I can also pull up video to see what is moving in my fron yard and backyard from my Nest outside cameras
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Perfect companion and activity for young child
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for my 5 year old. Loves to use for story time and to ask the for the local weather. Google is the go to for their everyday activities.
This review is from Nest Hub 7” Smart Touchscreen Display with Google Assistant (2nd Gen) - Charcoal
I would recommend this to a friend Rated 5 out of 5 stars
Loved it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loved it, it's amazing and easy to use and quality is really good
I would recommend this to a friend- Pros mentioned:Screen size
Rated 5 out of 5 stars
Great Size, Excellent Voice for Media
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for viewing my streaming songs or my front door (via an Arlo doorbell). The voice recognition is excellent and I am just getting around to playing with the hand-motion gestures/commands. Having considered the new, larger screen, I like the smaller compact size for our living room.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great for kitchen
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is nice for the kitchen. Use it for music, recipie searches, general questions, kitchen timer, use your imagination.
This review is from Nest Hub 2nd Gen - 7" Smart Home Display with Google Assistant - Sand
I would recommend this to a friend Rated 4 out of 5 stars
Great device for an affordable price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great device to play music, T.V. shows, set reminders and get notified by voice about them, get google map directions, general information from internet and many more features. Also price is affordable.
This review is from Nest Hub 7” Smart Touchscreen Display with Google Assistant (2nd Gen) - Mist
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
I enjoy my Google Nest Hub
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the google nest hub. I have it in my kitchen and i love being able to ask google questions while I cook or clean. Easy to set timers and play music throughout the house using other google products. There are many functions I need to learn yet but I’m very pleased with this purchase
I would recommend this to a friend Rated 4 out of 5 stars
Great devices for the Google ecosystem!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.third one in our house. Never had any problems with the hardware. Sometimes the actual "hey google" "play song" type items act up, but that's more of a software thing. Got it while it was on sale. Wouldn't pay 100 for this size version.
This review is from Nest Hub 7” Smart Touchscreen Display with Google Assistant (2nd Gen) - Charcoal
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there, Erich. Thank you for choosing Nest Hub(2nd gen). We're glad to hear that you're having an awesome time with the device. We can see that you're experiencing some issues with the Google Assistant. We suggest that you retrain your device to better recognize your voice as this may help with voice control. We also suggest adjusting the Hotword sensitivity as it may also be helpful with the issue. You may follow the steps below to help improve your experience:
Retrain Voice Match:
- On your phone or tablet, open the Google Home app.
- At the top right, tap your Profile picture or initial and then Assistant settings and then Voice Match.
- Tap Teach your Assistant your voice again and then Retrain.
Change Nest Hub's Hotword sensitivity:
- Open your Google Home app.
- Select your Nest Hub.
- At the top right, tap the Settings (Gear) icon. - Then tap Audio.
- Then tap "Hey Google" sensitivity and adjust the slider to make your Nest Hub more responsive to the Hotword.
If the issue still persists or if you've tried these steps before, we recommend that you reach out to our support specialists and let us help find a better resolution for you. Please contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Rated 5 out of 5 stars
Finance and Office Administrator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am really enjoying the Google Nest Home and all of it's helpful features. I'm thinking a few more in other rooms might be nice.
I would recommend this to a friend- Pros mentioned:Screen size
Rated 5 out of 5 stars
Great all around
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having that extra screen to get you weather, view your security cameras or play your music is priceless. A nice feature is that the light dims when you turn out your lights.
I would recommend this to a friend Rated 4 out of 5 stars
Good, could be better
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has a lot of nice features, sometimes it becomes slow, it would be nice if it had radio.
This review is from Nest Hub 7” Smart Touchscreen Display with Google Assistant (2nd Gen) - Mist
I would recommend this to a friend- Pros mentioned:Price
Rated 5 out of 5 stars
Good product for even greater price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got the 7" Nest Hub to add to our bigger hub to control lighting, cameras, and security in our home. It was a great price and couldn't pass up on it.
I would recommend this to a friend - Pros mentioned:Google assistant
Rated 5 out of 5 stars
Google home hub
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product as it is an everyday essential for my needs at home.
This review is from Nest Hub 7” Smart Touchscreen Display with Google Assistant (2nd Gen) - Charcoal
I would recommend this to a friend
























