Customer Ratings & Reviews
- Model:
- GA01331-US
- SKU:
- 6450820
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers commend the Nest Hub 7” Smart Touchscreen Display for its sound quality, ease of use, and convenient screen size, frequently praising its seamless setup and helpful Google Assistant integration. While some users noted occasional slow response times, the positive feedback on features like sleep tracking and smart home integration outweighs these concerns. Many appreciate the device's value for its price point.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Google hub
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice, operation are easy. Can control almost all smart devices
I would recommend this to a friend - Cons mentioned:Response time
Google Home devices have gone downhill
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is slow, sometimes taking up to 30 seconds to respond. It has completely wild misinterpretations of requests. For example, I'll ask it "Turn off family room TV" and it will respond "Master Bedroom TV is not available". The worst is when I ask it to turn off an outlet I have labeled "Microwave" to child proof a microwave my 2 yo son can reach. I'll say "Turn on Microwave" and it responds with "turning on 7 lights" and proceeds to turn on every smart bulb in the house while most people are trying to sleep. Seriously, you have to annunciate to a ridiculous level, it takes too long to understand, and sometimes just does random stuff that is nothing close to the request. I feel like everything Google makes has just gone downhill the last 2 years. I'll deal with the google crap I have now until it's worth replacing it all with a better brand
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello there, JonG. We appreciate you sharing this with us and are sorry to learn that you're experiencing some difficulties with your Nest Hub(2nd gen). We suggest that you retrain your device to better recognize your voice as this may help with voice control. We also suggest adjusting the Hotword sensitivity as it may also be helpful with the issue. You may follow the steps below to help improve your experience:
Retrain Voice Match:
- On your phone or tablet, open the Google Home app.
- At the top right, tap your Profile picture or initial and then Assistant settings and then Voice Match.
- Tap Teach your Assistant your voice again and then Retrain.
Change Nest Hub's Hotword sensitivity:
- Open your Google Home app.
- Select your Nest Hub.
- At the top right, tap the Settings (Gear) icon. - Then tap Audio.
- Then tap "Hey Google" sensitivity and adjust the slider to make your Nest Hub more responsive to the Hotword.
If the issue still persists or if you've tried these steps before, we recommend that you reach out to our support specialists and let us help find a better resolution for you. Please contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Google Nest Hub is Good Smart Home Addition
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The nest hub has been a good addition to my smart home & defiite upgrade from the nest mini. I like the view screen & the access it gives to weather, contacts & smart home controls. Worth the investment.
I would recommend this to a friend- Pros mentioned:Ease of use
Great device
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got one for myself. I use it all the time. It was easy to set up.
I would recommend this to a friend - Pros mentioned:Sound quality
Google hub
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Google hubs are great. Can play music and videos, news and control your whole home easily. Bought 3 of them and put throughout my house.
I would recommend this to a friend - Pros mentioned:Price
Google home
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device makes a great Christmas gift. Very inexpensive. Works just like my Alexa’s from Amazon
I would recommend this to a friend - Pros mentioned:Ease of use
Great assistant
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I put it in the kitchen and it works as expected I can just google a recipe or play a youtube video while cooking.
I would recommend this to a friend - Pros mentioned:Sound quality
Good product!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good product it’s very loud and the bass is amazing I love google and would recommend.
I would recommend this to a friend - Pros mentioned:Sound quality
Great and helpful product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The display is great and really helps control all of my smart home devices in one place.
I would recommend this to a friend - Pros mentioned:Sound quality
Excellent buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have it linked with google home cameras in and around my house. Looks great and has some great features and quality sound.
I would recommend this to a friend - Pros mentioned:Sound quality
The kids keep talking to it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Takes some time getting used to having an assistant but works really well. Children constantly ask questions to "Hey Google" and I use it as a timer. And to play music. Good sound.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi SamiA, thanks for sharing your experience with our support team. We're glad to hear that you liked Nest Hub (2nd Gen). We recommend contacting our support team for any help needed with the features for your Nest Hub (2nd Gen). You can count on us in answering any questions you may be having, and walking you through the features of your device by using this link: https://support.google.com/googlenest/gethelp
- Pros mentioned:Sound quality
Best smart home gadget
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a great way to stay on top of all your smart gadgets in your home. My favorite feature is being able to control my thermostats from my nightstand. And the speaker sounds amazing as well for the price
I would recommend this to a friend - Pros mentioned:Google assistant
Make my life much easy
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device does everything I like from learning how to cook this to listing to music to wake up in the morning.
I would recommend this to a friend To the max
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this product !!! Will add another one when it goes on sale!!
I would recommend this to a friend- Pros mentioned:Google assistant
Must-have smart home gadget
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have many Alexa products in the house, but having a Google nest hub fills in the blanks that Alexa leaves and often is better for doing some tasks.
I would recommend this to a friend - Pros mentioned:Price
Nest hub
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s great product in a best price. Good smart home
I would recommend this to a friend - Pros mentioned:Sound quality
Way better than Alexa
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This smart hub rarely misunderstands me unlike Alexa. It responds very well to my Chromecast or my smart lights. The display is beautiful. I was even surprised that I was able to watch on NBA league pass on it.
I would recommend this to a friend Best Smart Display Ever!!!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love Google Smart Home products and this is no exception. Large bright display and responsive functionality including sleep tracking. Bought 3 of them.
I would recommend this to a friend- Pros mentioned:Ease of use
GREAT GREAT GREAT !!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The google hub is soooo easy to use and super user friendly , my whole family loves it and prefers over an alexa
I would recommend this to a friend - Pros mentioned:Ease of use
WOW!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I walked into Best Buy for a pick up and I was so shocked to see how cheap this was. $60! I believe. So I had to get one. It’s super easy to use. If you have the google nest, you definitely need to upgrade.
I would recommend this to a friend