Customer Ratings & Reviews
- Model:
- GA01331-US
- SKU:
- 6450820
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the Nest Hub 2nd Gen for its ease of use, sound quality, and ideal screen size, especially for bedside use. The Google Assistant integration, reasonable price, and sleep tracking capabilities are also well-received. However, some customers have noted the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users mentioned compatibility issues with certain devices.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
WOW!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I walked into Best Buy for a pick up and I was so shocked to see how cheap this was. $60! I believe. So I had to get one. It’s super easy to use. If you have the google nest, you definitely need to upgrade.
I would recommend this to a friend - Pros mentioned:Sound quality
Good and smart devicev
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good and smart device to have... Sound good, screen color is also good, but only thing I don't like is, this device is not portable , have to keep in plug power.
I would recommend this to a friendBrand response from Nest Support
Posted .Hey there, Marksy! We're glad to hear that you're having an awesome experience with your Nest Hub (2nd gen). We appreciate you sharing your feedback with portability and have taken note of it. Our team of specialists are always here to help you explore what else the device can do to improve your overall experience. You can reach us anytime on our Google Nest Help page here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
Enjoying Nest hub 7
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this unit to replace the lenovo clock. Lenovo clock was starting to have trouble executing commands. The new nest hub is working perfectly and I have it setup to display picture from my google pictures
I would recommend this to a friend - Pros mentioned:Sound quality
Just Great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! I have all my lights automatized so they work great with my nest hub and love just playing music and showing pictures.
I would recommend this to a friend - Pros mentioned:Sound quality
Nest Hub
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, A little small but has good resolution and decent sound. Integrates with many Google assistant products easily. I just wish there were a better app than the nest app for the computer.
I would recommend this to a friend - Pros mentioned:Ease of use
Hey Google
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does what i want it to do and with no hiccups or major complaints. If you have the budget, opting for the Max version would be ideal imo. I purchased at the sale price during black friday sesson.
I would recommend this to a friend Digital Display goodness
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this is as a gift for someone exclusively as a digital display. If you use Google Photos, it's pretty easy to setup. Bonus: it's a smart speaker so they want to go beyond that, it's available to them.
I would recommend this to a friend- Pros mentioned:Sound quality
Google Assistant
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE IT!!! It was a great price and I love having the screen view my pictures. It's nice to see when I first walk into my kitchen. I am able to answer my doorbell and see who is at my door. Great product.
I would recommend this to a friend - Pros mentioned:Sound quality
Google hub
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Google hubs are great. Can play music and videos, news and control your whole home easily. Bought 3 of them and put throughout my house.
I would recommend this to a friend - Pros mentioned:Screen size
Google
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great! Definitely recommend 10/10 can do so much and nice screen
I would recommend this to a friend Best Smart Display Ever!!!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love Google Smart Home products and this is no exception. Large bright display and responsive functionality including sleep tracking. Bought 3 of them.
I would recommend this to a friend- Pros mentioned:Google assistant
Must-have smart home gadget
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have many Alexa products in the house, but having a Google nest hub fills in the blanks that Alexa leaves and often is better for doing some tasks.
I would recommend this to a friend - Pros mentioned:Ease of use
Smart Home.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is our first smart device for our home. It was easy to install and start having a smart home.
I would recommend this to a friend Nest Hub good
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Nest Hub gets a 4 star from me because the screen is really slow. I push a button and it takes like 5 seconds and lags the entire time it does it. Other than it good. Speaker good. Would recommend
I would recommend this to a friend- Pros mentioned:Sound quality
Love it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted this so my wife could watch shows while she cooks, look up recipes, have good take notes, use it as a timer, play my kids songs, and use for our home security. Overall I’m impressed with it.
I would recommend this to a friend - Pros mentioned:Sound quality
Does it all!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great little hub for sound and display interface. Right now it is in the kitchen but I will be buying the larger hub for that space and put this one bed side. I can't wait to use it to monitor my sleep.
I would recommend this to a friend - Pros mentioned:Screen size
Nest Hub 7" Smart Display
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new 'toy'... small enough not to take over my beside table and big enough to see without glasses! the touch is very responsive and i am enjoying tracking my sleep.. or lack of it!
I would recommend this to a friend - Cons mentioned:Response time
Google Home devices have gone downhill
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is slow, sometimes taking up to 30 seconds to respond. It has completely wild misinterpretations of requests. For example, I'll ask it "Turn off family room TV" and it will respond "Master Bedroom TV is not available". The worst is when I ask it to turn off an outlet I have labeled "Microwave" to child proof a microwave my 2 yo son can reach. I'll say "Turn on Microwave" and it responds with "turning on 7 lights" and proceeds to turn on every smart bulb in the house while most people are trying to sleep. Seriously, you have to annunciate to a ridiculous level, it takes too long to understand, and sometimes just does random stuff that is nothing close to the request. I feel like everything Google makes has just gone downhill the last 2 years. I'll deal with the google crap I have now until it's worth replacing it all with a better brand
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello there, JonG. We appreciate you sharing this with us and are sorry to learn that you're experiencing some difficulties with your Nest Hub(2nd gen). We suggest that you retrain your device to better recognize your voice as this may help with voice control. We also suggest adjusting the Hotword sensitivity as it may also be helpful with the issue. You may follow the steps below to help improve your experience:
Retrain Voice Match:
- On your phone or tablet, open the Google Home app.
- At the top right, tap your Profile picture or initial and then Assistant settings and then Voice Match.
- Tap Teach your Assistant your voice again and then Retrain.
Change Nest Hub's Hotword sensitivity:
- Open your Google Home app.
- Select your Nest Hub.
- At the top right, tap the Settings (Gear) icon. - Then tap Audio.
- Then tap "Hey Google" sensitivity and adjust the slider to make your Nest Hub more responsive to the Hotword.
If the issue still persists or if you've tried these steps before, we recommend that you reach out to our support specialists and let us help find a better resolution for you. Please contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
google nest hub
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i love it my google nest hub. I already had the larger one at home. It's a great addition!!
I would recommend this to a friend - Pros mentioned:Google assistant
Google homes for home
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have Three of these because they're so helpful. They connect with so much to make your life easier.
I would recommend this to a friend