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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.7 out of 5 stars with 5017 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers appreciate the Nest Hub 2nd Gen for its ease of use, sound quality, and ideal screen size, especially for bedside use. The Google Assistant integration, reasonable price, and sleep tracking capabilities are also well-received. However, some customers have noted the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users mentioned compatibility issues with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 5,017 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good product!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good product it’s very loud and the bass is amazing I love google and would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Nice, smart, helpful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really helpful device, makes your life easier with voice commands, the screen allows great functions as see videos, photos, etc. is a must have in home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Instant Contact

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the visual output and ease of use. This fits perfectly with our Ring doorbell.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GREAT GREAT GREAT !!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The google hub is soooo easy to use and super user friendly , my whole family loves it and prefers over an alexa

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very educational

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to place in my kitchen as a clock and assistant. Works fine. I did not like the difficulty removing my personal youtube account from the device while i have so many things connected to my google home app. It should not have to be linked to any account. My 6 yo doesnt need to see recommendations for me and I definitely do not want to begin getting recommendations based on his viewing. What I really like best about this assistant is the way it responds to my 6 yo. He will ask question after question and receive a voice/text/pictured response. So, if he asks "what is a waffle?" He will receive a vocal explaination, see the word and description in text, and picture of a waffle.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love this thing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one of these and went back for a second! Good sound,does everything google home does and you can watch videos, movies, etc. Best of all, I can contact me son instantly!(Works better than texting) Thanks Google

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Best Buy Employee

    Rated 5 out of 5 stars

    The Nest

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t know how much I used it till my son broke it! The Nest is awesome from a timer to a call center to a slide show. Try it and see!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 2 out of 5 stars

    MAJOR flaw holds it back

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is nice. The display is a good size. However, it has one fatal flaw. It just does not hold a signal with its Google nest cams. It’s been an issue for years. It’s still an issue. I bought these for the purpose of monitoring my home, including my child’s room. The camera will.not.stay.on. I am lucky if it stays on the screen for more than 15 minutes before displaying “camera feed is not available” I know this is a software/design issue because it works just fine on my Google home app on my iPhone. But, I don’t want to have to use my iPhone as a monitor 24/7. That what these are for!! Big, big flaw in the unit. I cannot give it any more than 2 stars

    No, I would not recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Thanks for sharing your feedback on the Nest Hub (2nd gen), edwinsagain. While we’re glad you like the look and size of the display, we understand your concern on having connectivity issues. We’d be happy to investigate further and get your device running smoothly. When you get a moment, reach out to us here: https://support.google.com/googlenest/gethelp? Nest

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    All in one

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its all in one, I used as my source of music, you tube and apple music, works as my security system with my google cameras on the house and I can control my lights, thermostat and make googlr video calls.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great and helpful product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The display is great and really helps control all of my smart home devices in one place.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing Addition to Our Home

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great addition to our home. Its very easy to setup and use. Works like a charm and has been a very useful device.

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    A great way to experience Google Assistant

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great bedside display. It provides info and media, the Google assistant is the most helpful of the assistants out there. I highly recommend this inexpensive but high quality assistant device.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Hub max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Google hub. It tells you a joke. It plays your music. Video calling. Great for looking up recipes. So interactive

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got one for myself. I use it all the time. It was easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Google hub

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, operation are easy. Can control almost all smart devices

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nest Hub 7” 2nd gen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very similar functionality to the Gen 1 version which I also have. I do like the sleep tracking functionality which only this version offers. The main downside is that it is a little sluggish in terms of touchscreen responsiveness. Not a deal breaker but a snappier processor would have been appreciated.

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    Excellent quality and usability with nest products

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality pairs with any Google device, I have this paired with my nest cameras and my nest doorbells and it works flawless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Googly Goo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent ability for selecting music and speaker choice. Temperature app is convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    Google Hub is the way to go.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Google Hub. These are great for quick information, checking your exterior cameras, and calendar, weather information. Got it at half off, even greater deal.

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    Nest 7" Smart Display

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased and additional unit for my Basement. I send a lot of time work on projects, so this is a perfect addition. I need to learn more about using the features.

    I would recommend this to a friend