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Customer reviews

Rating 4.7 out of 5 stars with 5052 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers appreciate the Nest Hub 2nd Gen for its ease of use, sound quality, and ideal screen size, especially for bedside use. The Google Assistant integration, reasonable price, and sleep tracking capabilities are also well-received. However, some customers have noted the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users mentioned compatibility issues with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 5,052 reviews
  • Rated 4 out of 5 stars

    Solid Entry Level Smart Home Toy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wrote a review on the Gen 2 Max that has the camera suite in it and the only reason that this one is not a 5 star review is because SOMETIMES there is a bit of a delay between voice requests and processing. So I am guessing just a less powerful processor or smth. Still great overall and the sonar controls are fun, you can just wave your hands and control media!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Google hub

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Wish I had got it sooner. We use it in my kitchen!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Truth

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad not bad at all. Definitely a need for kids that have 20 million questions.

    I would recommend this to a friend
  • Cons mentioned:
    Camera

    Rated 5 out of 5 stars

    Google

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is great and they had on sale for Christmas time I just wish it had a camera where I can look inside my house but it's awesome toy

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Google Hub

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these Google hubs they were great play music on run pretty much your whole smart home from the hub

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Google nest

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking,easy to navigate can watch Netflix and a lot more

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked great, does everything expected to do! looks nice as well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great size, great sound, annoying security.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks great and hardware is great. Annoying part is the software, I saved a bunch of recipes under my account and my gf can't access them without my voice. There's no just general shared account, very frustrating.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi JTab, thank you for sending in your feedback. We're sorry to learn that your experience with your Nest Hub's software was less than ideal. We understand your concern in having a shared or general account, and rest assured that your feedback here will be relayed to the right team. At the moment, what we could provide is an option to share a Home in the Google Home app. You can invite home members who will share control of the home and its devices. To learn more about adding members to your home, please contact our support team so we can guide you with the steps. You can reach us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Google assistant

    Rated 4 out of 5 stars

    Good small smart display

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth having if you have smart light ECT....... In your house it was buggy when I first turned it on but has gotten much better overtime I got a great price for it so I can't complain

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Sonnyg85, we appreciate your feedback about Nest Hub (2nd gen). Your satisfaction and patronage are what drive us in improving our products and services. If you need help, you can contact our support team anytime. We’d be more than happy to assist you here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the relaxing sounds feature. It really does help you sleep better at night.

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    Perfect purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect purchase for us who just bought our first house.

    I would recommend this to a friend
  • Cons mentioned:
    Responsiveness

    Rated 4 out of 5 stars

    Standard Google product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, this is good, although it stopped responding to me for a few weeks. I wish there was more to do on the screen itself.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Nest Hub to put on my night stand to use as an alarm clock and to control the lights and other devices. It works great for that!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Alarm clock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it for an alarm clock. Works great. I use the google stuff at home and I like these better than the minis.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It Works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised, easy setup with no instructional guide.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Google Hub is awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Google Hub. Use it to turn on lights, TV, tell us weather, answer questions etc.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nest

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality item, easy to use and havr. I would reccommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Google Nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Purchase! Easy to use, interfaces with all of my other google products easily.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device, I recommend using it. It was a good deal.

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent item. Recommend. No regrets. Rhis is my 3rd

    I would recommend this to a friend